Compensation offer - upgrade or avios?
May 13, 2019, 11:03 am
#1
Original Poster
Join Date: Jun 2014
Programs: BA GGL
Posts: 112
Compensation offer - upgrade or avios?
Hi all
Myself and my partner have been offered either a one way space available upgrade voucher or 20k Avios each due to some issues we had on a long haul flight,
What do you think is best here? The voucher could be worth more I suppose, but "space available" seems to mean where there's avios upgrade availability. I asked about using a joker and with it and it didn't seem possible, They did say it would be valid for 1 year but also that it would keep rolling over if there was no availability when I tried to use it. I'm not sure of the meachanics of that if it's valid for one year only.
Myself and my partner have been offered either a one way space available upgrade voucher or 20k Avios each due to some issues we had on a long haul flight,
What do you think is best here? The voucher could be worth more I suppose, but "space available" seems to mean where there's avios upgrade availability. I asked about using a joker and with it and it didn't seem possible, They did say it would be valid for 1 year but also that it would keep rolling over if there was no availability when I tried to use it. I'm not sure of the meachanics of that if it's valid for one year only.
May 13, 2019, 11:05 am
#2
Join Date: Oct 2013
Programs: GGL/CCR
Posts: 1,899
Hi all
Myself and my partner have been offered either a one way space available upgrade voucher or 20k Avios each due to some issues we had on a long haul flight,
What do you think is best here? The voucher could be worth more I suppose, but "space available" seems to mean where there's avios upgrade availability. I asked about using a joker and with it and it didn't seem possible, They did say it would be valid for 1 year but also that it would keep rolling over if there was no availability when I tried to use it. I'm not sure of the meachanics of that if it's valid for one year only.
Myself and my partner have been offered either a one way space available upgrade voucher or 20k Avios each due to some issues we had on a long haul flight,
What do you think is best here? The voucher could be worth more I suppose, but "space available" seems to mean where there's avios upgrade availability. I asked about using a joker and with it and it didn't seem possible, They did say it would be valid for 1 year but also that it would keep rolling over if there was no availability when I tried to use it. I'm not sure of the meachanics of that if it's valid for one year only.
May 13, 2019, 11:20 am
#3
Join Date: Aug 2013
Programs: BAEC Gold, IHG Spire Elite
Posts: 1,713
Hi all
Myself and my partner have been offered either a one way space available upgrade voucher or 20k Avios each due to some issues we had on a long haul flight,
What do you think is best here? The voucher could be worth more I suppose, but "space available" seems to mean where there's avios upgrade availability. I asked about using a joker and with it and it didn't seem possible, They did say it would be valid for 1 year but also that it would keep rolling over if there was no availability when I tried to use it. I'm not sure of the meachanics of that if it's valid for one year only.
Myself and my partner have been offered either a one way space available upgrade voucher or 20k Avios each due to some issues we had on a long haul flight,
What do you think is best here? The voucher could be worth more I suppose, but "space available" seems to mean where there's avios upgrade availability. I asked about using a joker and with it and it didn't seem possible, They did say it would be valid for 1 year but also that it would keep rolling over if there was no availability when I tried to use it. I'm not sure of the meachanics of that if it's valid for one year only.
May 13, 2019, 12:57 pm
#4
Join Date: Dec 2009
Location: near Heathrow
Programs: BA GGL/CCR, GfL (OWE), SA LifePlat (*G), BD Gold to the end, Hilton Diamond
Posts: 2,910
I've just used a space available upgrade. It is literally space available, not related to award availability. I was told the upgrade could happen as late as the departure gate but I saw on the BA app I had been upgraded about 30 hours before departure, long enough before the flight to choose my meal in the new cabin. MMB showed TPs and avios would be earned at the upgraded cabin rate but I received them as per the original booking class, which I expected.
May 13, 2019, 2:08 pm
#5
Original Poster
Join Date: Jun 2014
Programs: BA GGL
Posts: 112
Thanks all.
GC UK - To use a space available upgrade, do you make say a WTP booking and then inform them you want to use the upgrade, and then you only find out near check in whether you can use it or not?
GC UK - To use a space available upgrade, do you make say a WTP booking and then inform them you want to use the upgrade, and then you only find out near check in whether you can use it or not?
May 13, 2019, 2:23 pm
#6
Join Date: Dec 2009
Location: near Heathrow
Programs: BA GGL/CCR, GfL (OWE), SA LifePlat (*G), BD Gold to the end, Hilton Diamond
Posts: 2,910
That’s exactly how it works so you need to be prepared to fly in the cabin you book incase space available upgrade doesn’t come through. Mine was also a one way upgrade so could only upgrade one-way.
May 14, 2019, 12:11 pm
#7
Original Poster
Join Date: Jun 2014
Programs: BA GGL
Posts: 112
Got it, thanks. Think I'm leaning towards the Avios as I'd like to be able to know which class I'd be flying in and sort good seats before the day of flying.