Afternoon tea....without any tea
#196
FlyerTalk Evangelist
Join Date: Aug 2007
Location: UK
Posts: 10,709
Well I didn't expect this much interest!
Perhaps BA could consider a solution based on status:
- Gold: Afternoon tea (with cup of tea included)
- Silver: Afternoon tea (cup and hot water included - passenger needs to remember to bring tea bag from lounge)
- Bronze: Afternoon tea (tea bag included- Tesco value perhaps - but cup and hot water extra)
- Blue Afternoon tea (tea extra)
Perhaps BA could consider a solution based on status:
- Gold: Afternoon tea (with cup of tea included)
- Silver: Afternoon tea (cup and hot water included - passenger needs to remember to bring tea bag from lounge)
- Bronze: Afternoon tea (tea bag included- Tesco value perhaps - but cup and hot water extra)
- Blue Afternoon tea (tea extra)
#197
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,145
#198
Join Date: Jun 2006
Posts: 534
So, for the record, BA really does consider that the scone menu item is fair to be referred to as 'afternoon tea' and really does consider that 'afternoon tea' does not include tea by default:
https://www.independent.co.uk/travel...-a8914691.html
'British Airways said in a statement: “Whether it’s a traditional cup of tea, our new espresso martini or a bottle of champagne, we offer a wide range of beverages to allow customers to choose which option they pair our popular afternoon tea with.”'
https://www.independent.co.uk/travel...-a8914691.html
'British Airways said in a statement: “Whether it’s a traditional cup of tea, our new espresso martini or a bottle of champagne, we offer a wide range of beverages to allow customers to choose which option they pair our popular afternoon tea with.”'
#199
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,528
Indeed they assert and proudly reassert that this tea-less £5 scone IS “afternoon tea” in the airline’s view, thereby openly and ungratefully contradicting the whole case that had been built in their defence.
Back to square one and the question of whether calling afternoon tea a snack that does not include tea is or is not confusing and potentially misleading.
As a bonus question, one wonders how long the £5 scone will remain ‘popular’ now that two newspapers are realising that the BA ‘afternoon tea’ label is not worth the paper it’s written on...
Back to square one and the question of whether calling afternoon tea a snack that does not include tea is or is not confusing and potentially misleading.
As a bonus question, one wonders how long the £5 scone will remain ‘popular’ now that two newspapers are realising that the BA ‘afternoon tea’ label is not worth the paper it’s written on...
Last edited by orbitmic; May 15, 2019 at 8:08 am
#201
Suspended
Join Date: May 2011
Location: London
Programs: *A G, OW S.
Posts: 996
The BoB proposition has been miserable from day one and in spite of Cruz's publicity about its popularity that's not what people say especially on the longer routes where the competition provide very decent hot meals thinking A3 and TK here.
Of all the miserable BoB offerings, afternoon tea without tea must be the most miserable and biggest rip off of the lot.
Of all the miserable BoB offerings, afternoon tea without tea must be the most miserable and biggest rip off of the lot.
#202
Join Date: Jun 2014
Programs: Executive Club: Gold - Flying Blue: Gold
Posts: 1,382
Who knows, but £5 for a single scone is a rip off. Mind you if, you are on a 4h LHR-JMK flight that has been delayed on the tarmac for 2 hours, you would be ready to pay anything just to have a bite on such a long journey. That if you are seated in a seat before row 10 obviously. I guess BA have found a nice formula to increase their BoB sales, starve the whole cattle class crowd into submission and sell them whatever items there are on the trolley for rip off prices preferably with a BA logo on them.The margin on the centenary afternoon tea and a tea must be one of Alex Cruz's wettest dreams!
#203
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
Who knows, but £5 for a single scone is a rip off. Mind you if, you are on a 4h LHR-JMK flight that has been delayed on the tarmac for 2 hours, you would be ready to pay anything just to have a bite on such a long journey. That if you are seated in a seat before row 10 obviously. I guess BA have found a nice formula to increase their BoB sales, starve the whole cattle class crowd into submission and sell them whatever items there are on the trolley for rip off prices preferably with a BA logo on them.The margin on the centenary afternoon tea and a tea must be one of Alex Cruz's wettest dreams!
#205
Join Date: Aug 2013
Posts: 8,770
Kru Coffee was top. Brewdog 100 was 9th.
#206
Join Date: Sep 2002
Location: Cheltenham
Programs: KLM Plat for Life , BA Gold, HH Silver, (Other half Diamond), IHG Gold
Posts: 2,398
Well when the scone was enhanced away from CE afternoon tea, BA still called it afternoon tea though one did still have a cup of tea of course . Fortunately the scone came back . So in BAs books afternoon tea may or may not contain a scone and may or may not contain a cup of tea . Soon afternoon tea will just be air .....now don’t get me on to the topic of a nicely thin crust less cucumber sandwich .....
#207
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,528
Thanks! Very useful!! ^ How is that Kru coffee by the way? I don’t plan on ordering it but would be interesting to know. There were still a lot of people getting confused with the previous system and ending up with mud after opening the wrong parts (I heard some every few flights) so I wonder if it’s part of the reason ba changed. I suppose water must be high up the list too.
#208
Join Date: Aug 2013
Posts: 8,770
#209
Join Date: Dec 2007
Location: Toronto - YYZ
Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport
Posts: 5,899
I flew on BA between FCO & LHR on the very first day they transitioned to buy-on-board. I felt the culture shock on board and it appears the shock waves are still coming how many years later?
#210
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,883