Gold, postponing flights
May 4, 2019, 3:00 am
#1
Original Poster
Join Date: Jan 2016
Location: Scotland
Programs: BA Gold
Posts: 443
Gold, postponing flights
I'm sure you knowledgeable people can advise me, I can't find any info
I am unable to fly to Boston tomorrow due to investigative medical tests, and my insurance not willing to cover me without diagnosis.
I called BA to cancel and a very nice lady said as we are gold instead of cancelling we can postpone the flights.
I have up until December to rebook then a year to fly from the booking date.
My question is
Do I have to rebook the exact same flights?
Same departure and destination?
Of course I could have asked her but I didn't think at the time.
Thankyou
I am unable to fly to Boston tomorrow due to investigative medical tests, and my insurance not willing to cover me without diagnosis.
I called BA to cancel and a very nice lady said as we are gold instead of cancelling we can postpone the flights.
I have up until December to rebook then a year to fly from the booking date.
My question is
Do I have to rebook the exact same flights?
Same departure and destination?
Of course I could have asked her but I didn't think at the time.
Thankyou
May 4, 2019, 3:03 am
#2
Join Date: Sep 2018
Location: London/Oxford
Programs: BAEC Gold / ITA Volare Executive
Posts: 50
I had to postpone a set of flights post surgery earlier this year and was given exactly the same option. I was only a silver at the time.
when rebooking a few weeks ago they were happy to put the value towards any destination, in any class. I had to pay fare difference for new dates, but that’s it.
Cheers,
Ben
when rebooking a few weeks ago they were happy to put the value towards any destination, in any class. I had to pay fare difference for new dates, but that’s it.
Cheers,
Ben
May 4, 2019, 3:59 am
#3
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,802
Just to offer my sympathy to you anniegray, you must be hugely disappointed, but sometimes it's impossible to avoid health problems. Though you won't get a refund (unless via insurance), apart from that I think you will find BA will be fairly flexible about this going forward. I hope things get fixed quickly and you can go off and enjoy some travelling.
Last edited by corporate-wage-slave; May 4, 2019 at 6:25 am
May 4, 2019, 6:01 am
#4
Join Date: Apr 2008
Location: north of heathrow
Posts: 1,108
Good luck with your tests, the waiting for results can be the worst bit.
May 4, 2019, 6:54 am
#5
FlyerTalk Evangelist
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,256
Hope all works out well.
BA to be fair are as generous with Blues as well in these circumstances. My boss postponed a NYC family trip for bereavement and was able to rebook up to a year later to anywhere paying the difference. They went to California and only cost couple hundred extra (five pax)
BA to be fair are as generous with Blues as well in these circumstances. My boss postponed a NYC family trip for bereavement and was able to rebook up to a year later to anywhere paying the difference. They went to California and only cost couple hundred extra (five pax)
May 4, 2019, 8:45 am
#6
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Don't forget that as soon as you have a diagnosis, your insurance ought to be willing to reimburse the cost of the ticket. Whether that is better or worse for you depends on the fares for the trip you wish to take. Price things at that time and make a decision.
May 4, 2019, 1:22 pm
#7
Join Date: Mar 2011
Programs: BA exec, HHonors Diamond
Posts: 556
Just to offer my sympathy to you anniegray, you must be hugely disappointed, but sometimes it's impossible to avoid health problems. Though you won't get a refund (unless via insurance), apart from that I think you will find BA will be fairly flexible about this going forward. I hope things get fixed quickly and you can go off and enjoy some travelling.
i was due to have surgery yesterday and the surgeon wasn’t happy about something wanting a new MRI , albeit an urgent new referral it’s now thrown out my planned Mid East trip later this month.
I have been able to postpone my trip and reschedule. Flyertalk at its best for me. Thanks