787 state of disrepair
May 3, 2019, 1:07 pm
#31
Join Date: Jan 2011
Location: London, UK
Programs: BAGGL, A3G, Accor Gold, Hilton Diamond, IHG Diamond, LHW Sterling
Posts: 1,308
May 3, 2019, 2:11 pm
#32
Original Poster
Join Date: Nov 2009
Location: Hampshire, UK
Programs: BAEC Gold
Posts: 372
As to specifics, on the last flight:
1. My seat (1B) wouldn't go down at first, but was eventually persuaded to. Getting it back to landing position took 3 crew.
2. The screen wouldn't stay out, it was swinging closed on its own even on the stand. A member of crew held it out for the safety briefing.
3. The front toilet door was very difficult to get to close. When it did it wouldn't fully lock, without some effort. And then the slider only went just far enough to turn the lights on.
4. The toilet roll was on the side next to the sink. The holders were broken.
5. Horrible noise on the headphones if you disturbed the connector on the slightest.
6. The table was almost impossible to get down, unless you could get enough force through your finger nails when they were jammed into the hinge. It then had a terrible case of table sag, not the usual slight droop, but 'is my vlml going to end up on the floor' levels.
The crew forgetting to unlock the window shades and the usual lack of cleanliness added to the impression of it being run down and unloved.
May 3, 2019, 3:51 pm
#33
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,395
This is true.
In a former life I would often have to fly between Tripoli and Benghazi (not by personal choice, I hasten to add !), using Libyan Arab Airlines domestic network. Virtually all their aircraft interiors were every bit as scruffy as some of BA’s.
In a former life I would often have to fly between Tripoli and Benghazi (not by personal choice, I hasten to add !), using Libyan Arab Airlines domestic network. Virtually all their aircraft interiors were every bit as scruffy as some of BA’s.
May 3, 2019, 4:56 pm
#34
Join Date: Jul 2006
Location: London
Posts: 778
The main issue with BA remains poor cleaning IMHO (which is frankly inexcusable). In terms of fit-out falling apart, CX’s A350s look far worse than BA’s 787s but that’s a known issue.
Having said this, I would still take a 787 or an A350 over anything else thanks to the far better quality of air/environment (and endure the worse state of fittings).
Having said this, I would still take a 787 or an A350 over anything else thanks to the far better quality of air/environment (and endure the worse state of fittings).
May 3, 2019, 9:14 pm
#36
Join Date: Feb 2010
Location: Bombay
Programs: EC Blue, EB Silver, FB Gold
Posts: 551
I did listen to that podcast about Boeing. If the information is correct I would start to worry that they are cutting corners, and as a passenger & avgeek this would influence my choice of carrier/routing to avoid certain aircraft types.
However - over the last week I’ve had two 787 and one 777 flight, and all have been impeccably clean and (seemingly) well maintained. None of these flights were operated by BA.
However - over the last week I’ve had two 787 and one 777 flight, and all have been impeccably clean and (seemingly) well maintained. None of these flights were operated by BA.
May 4, 2019, 6:04 am
#38
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,600
This isn't a Boeing issue though. As pointed out above, other airlines keep their aircraft clean and the cabins are not falling to bits. I've flown the B787 on QR, AA and KLM and all were fine and clean.