jfallesen

I have had a total of four flights on 787-9s, the oldest of which being 4 months at the time. Three flights had issues with the screens in Club not staying out, one flight had a toilet door that would not stay closed when not locked (not pleasant when sitting in 7E) and all four had toilets with defects causing them to constantly flush. Combined with the idiotic window shading system, these have just made me go out of my way never to fly on 787s.

Crofton138

Same for me, I was on G-ZBKL recently in F and it was spotless.

BingBongBoy

The things were in a state within a few months... Cheap cheap lightweight materials which are completely unfit for purpose for the amount of people using them. Poorly made and fitted and easily broken.

I did some of the EASA proving flights at Manston, and could see the wear on the planes before they had even entered service. One of the biggest problems were the fold down bulkhead sections below the lockers. Terribly made and installed, misaligned locking pins which meant they had to be wiggled to get them to lock, which ended up damaging the casing around the mechanisms, very flimsy door hinge mechanisms and bin flaps etc.

Just a pain in the behind.

greg5

To a certain degree Boeing will be responsible for the 'payloads' going into an aircraft. So, things like the interior panels, jump seats, pilots seats, and acoustical insulation blankets will be included in this. They also will run tests on seats, entertainment systems, carpet, toilet seats, etc. for flammability, and sometimes even wear & tear (See this link for info on Squirmin' Herman https://www.admet.com/aerospace-testing-equipment/). I think I remember hearing that they did flammability qualifications on anything going into the aircraft, but this may have changed over the years. But it's generally up to the airlines to get the testing of their aftermarket upgrades done. Boeing will often do installs of the payloads for the airlines.

Other things such as floor panels and bulkheads are considered 'structures', that is, part of the actual loadbearing structural framework of the aircraft.

Soupdragon62

The flappy IFE screen in the E seats of club are pretty irritating, but most crews and regular passengers have figured out a workaround for this adapting easily available resources. My own choice is the club class menu which has a degree of stiffness when folded that seems to work well

nufnuf77

binman

Horatio

Unacceptable. Did you complain?

rockflyertalk

Jagboi

Kind of looks like a murder took place there!

gustavmahler

Out of interest, did anyone listen to this NY Times Daily episode about Boeing last week?

https://www.nytimes.com/2019/04/23/p...harleston.html

simonrp84

Name a company in the industry (manufacturer or airline) that isn't putting profit before product.

Professor Yaffle

On a flight to AUH before Easter we had one completely broken seat in Club, one IFE screen that wouldnt lock in the viewing position (flapping everywhere) and duct tape everywhere. Seriously unimpressive, but 80,000 miles compemsation (received within 24hrs of notifying BA) were appreciated.

SonTech

There are quite a few reports floating around the internet saying that quality at Boeing has suffered recently. Seems quite a few employees reporting such after the 737Max grounding and the investigations into Boeing taking place.

MickV

Such things happen when you use the cheapest leather possible.