Potable water out of main base.
#1
Original Poster
Join Date: Sep 2010
Location: Cambridge & Honolulu
Programs: BA GGL/CCR, AA 3MM, UA 1MM
Posts: 199
Potable water out of main base.
BA 794/14 APR departed Heathrow for Helsinki with the potable water tank unusable.
This meant there was no tea or coffee available with breakfast service or throughout the flight.
There was apparently no ability to heat up bottled water.
Not a very impressive way to dispatch an aircraft out of the airline's main base on a 3 hr Flight.
This meant there was no tea or coffee available with breakfast service or throughout the flight.
There was apparently no ability to heat up bottled water.
Not a very impressive way to dispatch an aircraft out of the airline's main base on a 3 hr Flight.
#2
Join Date: Aug 2005
Location: BKK
Programs: Mucci Chevalier de la Brosse a Cheveux Dore, SK *GfL, BA Gold, WY G, HH DIA, IC Plat Amb., Hertz PC
Posts: 3,624
Whilst it is indeed not ideal, I would like to think that the alternative to this was a hefty delay or cancellation.
#4
Join Date: Dec 2007
Location: 59K
Posts: 2,301
Multiple aircraft have had water loaded that is cloudy and tastes odd. They have been tested by Thames water and found safe but the water tastes awful. Its either no tea or coffee or 30-40 cancellations each day until the tanks have been properly cleaned which is a major job.
Last edited by Jumbodriver; Apr 17, 2019 at 2:55 am
#6
Join Date: Oct 2015
Location: NT Australia
Programs: QF WP
Posts: 4,149
Anyone able to shed any light on the not able to boil bottled water part? I accept storage would potentially be an issue but youd think thered be a way, if only for the crews cuppa!
also presumably they deploy alcohol hand gel or something? Or does sink tap water come from a different source?
also presumably they deploy alcohol hand gel or something? Or does sink tap water come from a different source?
#7
Join Date: Mar 2008
Location: Edinburgh, UK
Programs: BAEC Silver, SPG Gold
Posts: 1,020
Water from the potable tanks is piped to the galleys and into the back of "Bev Makers" where it is heated instantly and deposited into the tea/coffee pots. There are no "kettle" like devices on the aircraft so no way of boiling water from bottles.
#8
Join Date: Oct 2015
Location: NT Australia
Programs: QF WP
Posts: 4,149
thanks for clearing that one up, much appreciated
#9
Join Date: Feb 2012
Location: London, UK
Programs: BA Executive Club Blue
Posts: 959
The potable water tanks are not the filth-fests that internet legend would have you believe, and BA has very stringent requirements with regards to where water can be uplifted - there are a number of stations where although the local tap water is safe to drink, audits have found that local handling procedures are inadequate to ensure the water meets the required standard so no uplift eg. BIQ because their tanks are not drained daily and no chorine tests. The usual reason for cloudy water on an aircraft is down to air in the system.
Last edited by EJetter; Apr 17, 2019 at 4:45 am
#10
Join Date: Dec 2014
Location: London, UK
Programs: BAEC Gold-GGL
Posts: 1,172
Whilst I don't drink tea/coffee on board, and will have a sparkly water if driving at the other end, I feel sorry for the crew who can't have a cuppa either during the flight or if they're waiting on board during the turn-round. Surely that's against their human rights?