CCR food temperature
#46
Join Date: Jan 2017
Location: London
Programs: BA Gold
Posts: 847
I gave the T5 CCR another shot at providing a hot breakfast today, but was left again unimpressed. Bacon, mushrooms (inedible) and tomatoes stone cold. Sausage and hash brown warm but I expect below the required 63C*. Black pudding dried out to the point of becoming hard. Poached eggs were fresh and warm. Baked beans were clearly very fresh out of the microwave. Oh, and the toast had to be returned twice
* The Food Safety (Temperature Control) Regulations 1995
I was told on another thread that I was "very unlucky" by another poster that my previous CCR breakfast was served cold, but I am beginning to think (based on my consistent experiences) that I have different standards of what I will or will not accept.
* The Food Safety (Temperature Control) Regulations 1995
I was told on another thread that I was "very unlucky" by another poster that my previous CCR breakfast was served cold, but I am beginning to think (based on my consistent experiences) that I have different standards of what I will or will not accept.
For what it’s worth I’m only an occasional visitor to the CCR but have not had any issues with food quality or temperature.
#47
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,607
#48
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,883
For the cold food and low ice levels mentioned upthread, I basically just go into the CCR for 1 or 2 LPGS' (& maybe an espresso martini), then head to the First Lounge for food and making my own drink with the proper amount of ice. I would have thought something like soup in the CCR is hard to serve lukewarm, but they found a way...
Unfortunately, there's nothing I can do to fix the stuffy air / lack of Air Conditioning in either location...
Unfortunately, there's nothing I can do to fix the stuffy air / lack of Air Conditioning in either location...
#49
Join Date: Jan 2010
Posts: 7,464
And BA delivered exactly what I wanted last night on BOS-LHR - one interaction from the CC on boarding to give me a water bottle, then my bed was flat by the time the gear had been retracted and I slept for 5hrs 25mins of a 5hr 50mins crossing being woken to change into day clothes and prepare for landing 35mins ahead of schedule. A perfect flight, by my standards ^
If you note my other posts, I am very much looking forward to try the new BA J product when they launch it on a useful route - and I really do hope it means BA J on day flights becomes a competitive product again. I am also looking forward to try the new F upgrades, which I will do in 3 weeks time on SIN-LHR, which will compare to my LX F outbound 10 days prior.
Am I entitled to share my comments specifically on the T5 CCR breakfast, where it consistently appears to be short of my expectations? Or should I fly another carrier, just because of the breakfast provided in their flagship lounge?
#50
Join Date: Jan 2017
Location: London
Programs: BA Gold
Posts: 847
I believe you have extrapolated one area of my disappointment to infer that I am disappointed completely with the BA offering. That could not be further from the truth. BA is my carrier of choice for East Coast to LHR overnight flights (and a handful of flights per year when I need to burn a GUF), since it is the best overall proposition that meets my needs: sleep maximisation. Going the other way - Europe to East Coast US, I would pick AA typically dependent on schedules/availability since that product meets my needs closer on a day flight.
And BA delivered exactly what I wanted last night on BOS-LHR - one interaction from the CC on boarding to give me a water bottle, then my bed was flat by the time the gear had been retracted and I slept for 5hrs 25mins of a 5hr 50mins crossing being woken to change into day clothes and prepare for landing 35mins ahead of schedule. A perfect flight, by my standards ^
If you note my other posts, I am very much looking forward to try the new BA J product when they launch it on a useful route - and I really do hope it means BA J on day flights becomes a competitive product again. I am also looking forward to try the new F upgrades, which I will do in 3 weeks time on SIN-LHR, which will compare to my LX F outbound 10 days prior.
Am I entitled to share my comments specifically on the T5 CCR breakfast, where it consistently appears to be short of my expectations? Or should I fly another carrier, just because of the breakfast provided in their flagship lounge?
And BA delivered exactly what I wanted last night on BOS-LHR - one interaction from the CC on boarding to give me a water bottle, then my bed was flat by the time the gear had been retracted and I slept for 5hrs 25mins of a 5hr 50mins crossing being woken to change into day clothes and prepare for landing 35mins ahead of schedule. A perfect flight, by my standards ^
If you note my other posts, I am very much looking forward to try the new BA J product when they launch it on a useful route - and I really do hope it means BA J on day flights becomes a competitive product again. I am also looking forward to try the new F upgrades, which I will do in 3 weeks time on SIN-LHR, which will compare to my LX F outbound 10 days prior.
Am I entitled to share my comments specifically on the T5 CCR breakfast, where it consistently appears to be short of my expectations? Or should I fly another carrier, just because of the breakfast provided in their flagship lounge?
#51
Join Date: Apr 2007
Location: London
Programs: BA GGLfL
Posts: 1,342
Am I alone in thinking that in many cases items included in the breakfast offering in the CCR are often sourced directly from the buffet items in GF, all of which are at lukewarm temperature as far as I can tell?
#52
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,774
The buffet and CCR are cooked from the same kitchen by the same people, but CCR food is not lifted off the Flounge buffet (which would be extra work); it may well get lifted off the same food preparation area in the shared kitchen.