BA116 JFK-LHR - 12 April 2019 - Electrical Fault
#1
Original Poster
Join Date: Jan 2015
Programs: None
Posts: 103
BA116 JFK-LHR - 12 April 2019 - Electrical Fault
Hi folks, just been deplaned from BA116 JFK to LHR due to an electrical fault. It's currently 80mins past departure time (20.10) and we're sat in terminal.
Going to be proactive negatively here....what is best course of action if flight is cancelled?
Family of 4 so no option is easy 😪
Going to be proactive negatively here....what is best course of action if flight is cancelled?
Family of 4 so no option is easy 😪
#2
Suspended
Join Date: Apr 2007
Location: London
Programs: BA Gold
Posts: 860
Hi folks, just been deplaned from BA116 JFK to LHR due to an electrical fault. It's currently 80mins past departure time (20.10) and we're sat in terminal.
Going to be proactive negatively here....what is best course of action if flight is cancelled?
Family of 4 so no option is easy 😪
Going to be proactive negatively here....what is best course of action if flight is cancelled?
Family of 4 so no option is easy 😪
#3
Original Poster
Join Date: Jan 2015
Programs: None
Posts: 103
#4
Join Date: Jun 2000
Location: JFK > LGA >> EWR
Programs: AA EXP 1.2mm, Kimpton IC, Starwood Gold, Marriott Gold
Posts: 2,180
That was pretty scary, stuck on an airless, mostly-dark, eerily-silent plane while emergency vehicles circled and the fire department boarded. What are the chances they try again with the same plane?
#5
Original Poster
Join Date: Jan 2015
Programs: None
Posts: 103
I did see a couple of people start to freak out. Still no update, vouchers or anything.
#10
Original Poster
Join Date: Jan 2015
Programs: None
Posts: 103
Touched down at 11.50, doors open at 11.58. so more than 3hrs.
Question for you experts. We have missed our 09.45 connection to GLA and have been rebooked on the flight at 1815. How does compensation work since arrival at final destination is 8hrs delay?
Question for you experts. We have missed our 09.45 connection to GLA and have been rebooked on the flight at 1815. How does compensation work since arrival at final destination is 8hrs delay?
#11
Join Date: Aug 2010
Location: London Stratford, E7
Programs: BAEC Gold! Thanks to FT
Posts: 3,378
You will get the standard EUR 400 per person plus duty of care expenses so if you need a meal at LHR keep your receipt for thst,
#12
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
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Posts: 63,803
I would ask to be made Standby on the earlier GLA services if you have status on BA.
#14
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
JFK-GLA is a Type 3 flight. A delay exceeding 4 hours is EUR 600. OP will likely be issued meal vouchers unless he has lounge access at LHR. As he had that at JFK, likely he does at LHR.