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Have BA Holidays removed the ability to pay a deposit and instalments?
Twice today I've tried to price different trips (one a flight/hotel, the other a flight/car) and both times have followed all the way to input of card details without having an option to pay deposit and instalments. Is this another famous BA IT glitch, or have they quietly moved the goalposts?
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I booked a New York Holiday last night and had no problem paying deposit. |
I've booked 2 trips over the weekend and no problem.
I did discover that not all origination points offer holidays, but that wasn't the question. In order for you to offered a installment facility, the holiday has to consist of 2 elements minimum. This can be: 1. RT flights 2. A hotel or car booking for the entire duration of your stay. 3. However if your hotel or car reservation is less than the entire duration of your stay, you will require a 3rd element. So for some of my ex eu's I add a cheap hotel the night before departure. Then the website should price it and offer installments. |
I booked a holiday (flight, hotel and car) last week with a £300 deposit.
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Try the holiday making tool - always seems to work |
Also depends on departure date being 5(?) weeks away. If sooner then full cost needs to be paid. |
Originally Posted by Cris L
(Post 30978712)
I've booked 2 trips over the weekend and no problem.
I did discover that not all origination points offer holidays, but that wasn't the question. In order for you to offered a installment facility, the holiday has to consist of 2 elements minimum. This can be: 1. RT flights 2. A hotel or car booking for the entire duration of your stay. 3. However if your hotel or car reservation is less than the entire duration of your stay, you will require a 3rd element. So for some of my ex eu's I add a cheap hotel the night before departure. Then the website should price it and offer installments. |
Originally Posted by Cris L
(Post 30978712)
I've booked 2 trips over the weekend and no problem.
I did discover that not all origination points offer holidays, but that wasn't the question. In order for you to offered a installment facility, the holiday has to consist of 2 elements minimum. This can be: 1. RT flights 2. A hotel or car booking for the entire duration of your stay. 3. However if your hotel or car reservation is less than the entire duration of your stay, you will require a 3rd element. So for some of my ex eu's I add a cheap hotel the night before departure. Then the website should price it and offer installments. |
Originally Posted by zafiragirl
(Post 30978918)
This could be my problem. For both trips (still several months away), the car and hotel aren't needed for the entire duration of the trip. Will keep looking. Thanks!
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Originally Posted by Virazuno
(Post 30978793)
I have had no trouble with a holiday booking comprising of a 3 night car rental within a much longer trip period. I don't think it's necessary for the "2nd" element to be for the duration of the trip.
I hope I can learn from others experience with this. |
Agree, I have a hotel booked for part of the flight duration, however it needs to be booked as a holiday and not adding a hotel to the flight. |
Originally Posted by zafiragirl
(Post 30978918)
This could be my problem. For both trips (still several months away), the car and hotel aren't needed for the entire duration of the trip. Will keep looking. Thanks!
On a separate booking have booked a car for one day two weeks before any of the flights in the booking. Always been able to use a deposit and instalments. |
I have priced up a flight and then added a car in the extras bit and this comes in £200 cheaper than selecting the flight + car at the outset, will the phone team be able to replicate the cheaper price and offer instalments? Would love to have this option.
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Originally Posted by Cris L
(Post 30979135)
Mmm. This is what I was told by BA Holidays once, and it is my experience too.
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I’ve been looking at flights, somewhere to MCO. if I book a fly/drive, you get the option to pay a deposit. But of course the choices of flights are less if I book a flight only on BA aircraft and add a car I get the deposit only option. However if I book a flight only, but one or more of the legs across the pond, is on American for example, then I add a car, the car choice comes up separately and the booking is not giving a deposit option. ive also seen that doing the flight only then add car is cheaper than the same flights and car as fly/drive |
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