Should compensation be extended?
#1
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Join Date: Aug 2008
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Should compensation be extended?
On Thursday it was thirty five minutes after boarding had completed before the aeroplane took off. The pilot made repeated announcements that the delay was due to congestion at the airport.
This is not unexpected so should not the airline pay compensation for the delay? Chiltern Railways pays out if more than thirty minutes late. If my train parked outside Marylebone Station for that length of time as all platforms were busy they would have to pay as it would not be an unanticipated delay. Should be the same for BA; five minutes to get to the runway and beyond that you get compensation.
This is not unexpected so should not the airline pay compensation for the delay? Chiltern Railways pays out if more than thirty minutes late. If my train parked outside Marylebone Station for that length of time as all platforms were busy they would have to pay as it would not be an unanticipated delay. Should be the same for BA; five minutes to get to the runway and beyond that you get compensation.
#2
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Aircraft taking a slow/scenic route from stand to runway isnt an issue that animates me. Its the arrival time that matters
#3
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How do you know that what you suggest is a delay is not built into the schedule? The time of departure is irrelevant. All that matters is the delay at your final ticketed destination. If that departure delay translated to an arrival delay of 35 minutes, it would not meet even the minimum delay for a Type 1 flight under EC 261/2004. I can't imagine that BA would voluntarily pay any compensation, let alone even a minimal customer service gesture.
#4
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Other airports have similar issues, eg FRA and JFK, and take off from MNL can exceed both LHR and JFK due to poor layout and an excess of caution. Other airports have the runways but as AMS regulars of de Polderbaan will know, instead of waiting for a runway, you spending rather a long time getting to it!
#6
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And if you're really unlucky, you suffer Polderbaan for both arrival and departure - as I seem to more often than not.
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OP get over yourself - first thing that comes to mind is, why should BA pay you compensation for congestion at the airport?
You say you took off 35 minutes late - when did you arrive?
You say you took off 35 minutes late - when did you arrive?
#11
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#13
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#14
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It's closer to NWI than Amsterdam! When I was travelling on KL, the flight time into Norwich on the Fokker 50s/70s was between 30 and 40 minutes, latterly closer to 30 once the prop 50s left the fleet.
The time spent from gate to remote bus stand to Polderbaan almost always matched or exceeded the flight time, hence why the block was typically 1h15.
The kindest thing I can say is that I'm really struggling to understand why any airline would compensate in the circumstances the OP describes.
The time spent from gate to remote bus stand to Polderbaan almost always matched or exceeded the flight time, hence why the block was typically 1h15.
The kindest thing I can say is that I'm really struggling to understand why any airline would compensate in the circumstances the OP describes.
#15
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