Should compensation be extended?

Old Apr 5, 19, 8:31 am
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Should compensation be extended?

On Thursday it was thirty five minutes after boarding had completed before the aeroplane took off. The pilot made repeated announcements that the delay was due to congestion at the airport.

This is not unexpected so should not the airline pay compensation for the delay? Chiltern Railways pays out if more than thirty minutes late. If my train parked outside Marylebone Station for that length of time as all platforms were “busy” they would have to pay as it would not be an unanticipated delay. Should be the same for BA; five minutes to get to the runway and beyond that you get compensation.
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Old Apr 5, 19, 8:37 am
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Aircraft taking a slow/scenic route from stand to runway isn’t an issue that animates me. It’s the arrival time that matters
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Old Apr 5, 19, 8:41 am
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How do you know that what you suggest is a delay is not built into the schedule? The time of departure is irrelevant. All that matters is the delay at your final ticketed destination. If that departure delay translated to an arrival delay of 35 minutes, it would not meet even the minimum delay for a Type 1 flight under EC 261/2004. I can't imagine that BA would voluntarily pay any compensation, let alone even a minimal customer service gesture.
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Old Apr 5, 19, 8:51 am
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Originally Posted by Greenpen View Post
On Thursday it was thirty five minutes after boarding had completed before the aeroplane took off. The pilot made repeated announcements that the delay was due to congestion at the airport.
Twenty to forty minutes would be normal for LHR (if it was LHR) and the timings reflected in that. If you take off at 15 minutes from an on-time pushback you're probably going to arrive early. If you are more than 40 minutes in that scenario you're going to be late. I had a fairly recent LHR-NCL which arrived 20 minutes early on a timetabled trip of 1 hour 20 minutes. We just got a quiet gap. In the reverse direction (LHR-NCL) arriving 15 or 20 minutes early isn't unusual in good weather. Again if we're talking LHR then you may be aware of a debate on the third runway.

Other airports have similar issues, eg FRA and JFK, and take off from MNL can exceed both LHR and JFK due to poor layout and an excess of caution. Other airports have the runways but as AMS regulars of de Polderbaan will know, instead of waiting for a runway, you spending rather a long time getting to it!
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Old Apr 5, 19, 8:56 am
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there is some padding in the schedules to allow for this...how late did you actually arrive at your destination?
need to be over 3 hours late and the cause of the delay needs to be within the airlines control to qualify. (ATC is not)
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Old Apr 5, 19, 9:01 am
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Originally Posted by corporate-wage-slave View Post
Other airports have the runways but as AMS regulars of de Polderbaan will know, instead of waiting for a runway, you spending rather a long time getting to it!
And if you're really unlucky, you suffer Polderbaan for both arrival and departure - as I seem to more often than not.
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Old Apr 5, 19, 9:06 am
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Originally Posted by etiene View Post
And if you're really unlucky, you suffer Polderbaan for both arrival and departure - as I seem to more often than not.
Indeed - I always wondered why they didn't build the runway near an airport!
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Old Apr 5, 19, 9:29 am
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My flights usually arrive earlier than stated....it's very inconvenient.
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Old Apr 5, 19, 9:33 am
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I love "delays" such as this, it usually means an extra glass (or two) of LPSG!
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Last edited by DelTroon; Apr 5, 19 at 9:34 am Reason: spelling error
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Old Apr 5, 19, 9:36 am
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OP get over yourself - first thing that comes to mind is, why should BA pay you compensation for ‘congestion at the airport’?

You say you took off 35 minutes ‘late’ - when did you arrive?
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Old Apr 5, 19, 9:38 am
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Originally Posted by johnaalex View Post
Indeed - I always wondered why they didn't build the runway near an airport!
It always feels like it’s closer to Amsterdam than Schiphol.
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Old Apr 5, 19, 9:49 am
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Originally Posted by Tafflyer View Post


It always feels like it’s closer to Amsterdam than Schiphol.
A BA pilot once said it is closer to Haarlem!
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Old Apr 5, 19, 9:50 am
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Originally Posted by Greenpen View Post
This is not unexpected so should not the airline pay compensation for the delay?
Nah...
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Old Apr 5, 19, 9:51 am
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Originally Posted by Tafflyer View Post


It always feels like it’s closer to Amsterdam than Schiphol.
It's closer to NWI than Amsterdam! When I was travelling on KL, the flight time into Norwich on the Fokker 50s/70s was between 30 and 40 minutes, latterly closer to 30 once the prop 50s left the fleet.

The time spent from gate to remote bus stand to Polderbaan almost always matched or exceeded the flight time, hence why the block was typically 1h15.

The kindest thing I can say is that I'm really struggling to understand why any airline would compensate in the circumstances the OP describes.
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Old Apr 5, 19, 10:01 am
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Originally Posted by Greenpen View Post
On Thursday it was thirty five minutes after boarding had completed before the aeroplane took off. The pilot made repeated announcements that the delay was due to congestion at the airport.
Which airport?

At certain times of the day this can be commonplace at GLA.
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