Well done BA!
Apr 1, 2019, 4:48 pm
#1
Original Poster
Join Date: Feb 2008
Programs: BA GGLFL, LH Sen, Alitalia Platinum, Hilton Plat, SPG / Marriott / Carlsson Gold
Posts: 259
Well done BA!
On Sunday’s 315 (CDG>LHR) a pax ‘mistakenly’ lifted my Dad’s backpack out of the overhead locker and de-planed. Upon realising this, my father asked the Purser for help. The Purser ran after the guy, apprehended him at Flight Connections, proved the bag was not his, and retrieved it for my father. Huge thanks (Golden Ticket, tweet, e mail to AC) to the Purser. #TooMuchDrama
Apr 1, 2019, 6:48 pm
#2
Join Date: Sep 2018
Location: United Kingdom
Programs: AC Ennui 50K · BA Gold · EIL Carte Blanche
Posts: 142
If the passenger did not have a bag in the first place, it would seem even more reasonable this was an act of theft.
Your Dad's quick thinking and the Purser's complete brilliance obviously saved the day.
If you feel it was theft, this is something that should be reported to the Police. Someone who picks on people and runs for it has absolutely no place on any airline network.
You no doubt have the situation in hand.
Your Dad's quick thinking and the Purser's complete brilliance obviously saved the day.
If you feel it was theft, this is something that should be reported to the Police. Someone who picks on people and runs for it has absolutely no place on any airline network.
You no doubt have the situation in hand.
Apr 2, 2019, 12:30 am
#4
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,735
I know this winds some people up, in terms of using "their" locker, but there is a lot to be said to putting your bags in the overhead side opposite to where you are sitting. So if you are in an A, B or C seat using the lockers above seats D, E and F. This way you get to keep an eye on them far better than if they are above you.
Apr 2, 2019, 2:02 am
#5
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,874
I know this winds some people up, in terms of using "their" locker, but there is a lot to be said to putting your bags in the overhead side opposite to where you are sitting. So if you are in an A, B or C seat using the lockers above seats D, E and F. This way you get to keep an eye on them far better than if they are above you.
Apr 2, 2019, 2:19 am
#6
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,105
There are some who assert that "your locker space" is the one opposite, not the one above. If everyone shares that view, there is no conflict (as ever 
). I can definitely see the point.
Meanwhile, well done to that BA staff member!
). I can definitely see the point. Meanwhile, well done to that BA staff member!
Apr 2, 2019, 2:22 am
#7
Join Date: Mar 2018
Location: UK
Programs: BA Blue, Hilton Diamond, IHG Diamond
Posts: 303
I know this winds some people up, in terms of using "their" locker, but there is a lot to be said to putting your bags in the overhead side opposite to where you are sitting. So if you are in an A, B or C seat using the lockers above seats D, E and F. This way you get to keep an eye on them far better than if they are above you.
Sorry, I'll get my coat!
Apr 2, 2019, 2:28 am
#8
Join Date: Sep 2008
Location: UK
Programs: BA Gold, Bonvoy Platinum, HH Diamond; others
Posts: 740
I know this winds some people up, in terms of using "their" locker, but there is a lot to be said to putting your bags in the overhead side opposite to where you are sitting. So if you are in an A, B or C seat using the lockers above seats D, E and F. This way you get to keep an eye on them far better than if they are above you.
Apr 2, 2019, 5:24 am
#9
Join Date: Jan 2013
Location: MAN
Programs: None anymore
Posts: 220
My bag was also "mistakenly" lifted out of the locker - back when I was a lowly SCH and got separated from my bag on a very busy AMS-LHR flight. The Purser retrieved the bag as the culprit came through passport control. Claimed it had been misidentified - which I don't accept because the bag was highly distinctive, unusual and valuable.
Stealing bags from the overhead is a thing folks.
Stealing bags from the overhead is a thing folks.
Apr 2, 2019, 5:59 am
#10
Join Date: Sep 2013
Location: London
Programs: BA Gold; FB Silver; SPG; IHG Gold
Posts: 2,981
Unquestionably this is a thing. From what I've heard it's usually highly organised. A friend of mine had his passport stolen at HKG airside a couple of years ago- again this seems to be a thing. As does theft out of bags on long haul services. Be vigilant everyone and whilst the biggest danger posed by the vast majority of our fellow travellers is a severe DYKWIA attitude, there are some very unsavoury types out there. Well done to the crew on this flight.
Apr 2, 2019, 7:47 am
#12
Join Date: Oct 2016
Programs: DL Gold, AA Plat, Hilton Diamond
Posts: 253
I'm always amazed there isn't more theft of checked bags. If you're late to the carousel any Tom, Barney, or Fred (or Jane, Betty, or Wilma) can just run off with your bag. Heck, seems like people could just come in off the street, grab some luggage that's going round and round, and head back out.
I used to try and run to the rental car counter first, while the bags are being unloaded, so I could be the first in the rental car line. My paranoia prevents me from doing that now.
I used to try and run to the rental car counter first, while the bags are being unloaded, so I could be the first in the rental car line. My paranoia prevents me from doing that now.
Last edited by DCAFly; Apr 2, 2019 at 7:48 am Reason: typo
Apr 2, 2019, 8:44 am
#15
Join Date: Sep 2010
Posts: 610
I was on a greyhound bus in america once and stupidly put my legs up across the 2 seats and put my eyemask on.. i heard a zip open close to me and looked up and saw that someone had taken my backpack. i lost my s**t and started screaming "who the hell took my bag" and turned my iphone light on.. whoever had taken it had put it a few rows down but it was closed again. They obviously had opened it and realised it was full of american snacks and didnt delve deeper and realise that right at the bottom, in a padded case, was my ipad mini.
I got REALLY lucky and now the bag stays with me on my lap when i am on a bus. im going to start locking my backpack when im on the plane now.
I got REALLY lucky and now the bag stays with me on my lap when i am on a bus. im going to start locking my backpack when im on the plane now.