CW Defective Seat Compo

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Old Apr 15, 19, 11:13 am
  #61  
 
Join Date: May 2010
Location: UK
Programs: BAEC Bronze
Posts: 5,140
Originally Posted by BingBongBoy View Post
Well, my case has come to a close...

77,500 Avios have been credited to my account, along with an apology from someone else in customer relations for the issue with the seat, and it having not been properly dealt with in the first lot of communication.

77,500 is more like it...

Thanks for the advice all.
That's a very generous response I wonder if it partly reflects their apology for not addressing this properly in the first 2 occasions. Glad the matter is now put to bed, so to speak
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