New First soft product: your experiences

Reply

Old Apr 2, 19, 10:21 am
  #91  
 
Join Date: Oct 2015
Location: London, UK
Programs: BA Silver; IHG Spire; Hertz 5*; Starbucks Gold(!)
Posts: 1,302
Originally Posted by alex67500 View Post
I can only agree. Especially as it's a French word which literally means "Starter". I wish they used Plat de résistance, or the older Pièce de résistance
Hang on, although it was pointed out above that this is not American Airlines, I feel the need to remind you that this is not Air France either!

Let's just keep it simple with "Starters" and "Main courses", yeah? No need to go all continental about it...
Deltus is offline  
Reply With Quote
Old Apr 2, 19, 2:54 pm
  #92  
 
Join Date: Dec 2009
Location: Flatland
Programs: AA EP 1MM, BA Gold, UA Peon
Posts: 5,213
Originally Posted by Can I help you View Post
Having delivered the new service I am very very impressed, I have to say BA have worked very hard to get things right and just a few teething problems which should be sorted out quickly.
CIHY is impressed? Job done, BA's product team can all go home and go on holiday now.
IAMORGAN likes this.
flatlander is offline  
Reply With Quote
Old Apr 2, 19, 3:36 pm
  #93  
FlyerTalk Evangelist
 
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 14,839
Really, I don’t think so as the CW and WT plus services are still a mess.
Can I help you is offline  
Reply With Quote
Old Apr 2, 19, 7:39 pm
  #94  
 
Join Date: Jan 2010
Location: SFO / LHR
Programs: BAEC Gold (without bar) AA Gold LT
Posts: 1,699
Originally Posted by Can I help you View Post
Really, I don’t think so as the CW and WT plus services are still a mess.
We can always rely on CIHY for an honest take on things. I salute you!

I also look forward to sampling the new F service/wares in May.

rb211.
RB211 is online now  
Reply With Quote
Old Apr 2, 19, 9:36 pm
  #95  
 
Join Date: Feb 2005
Location: ROA / CLT
Programs: AA EXP, Marriott Life Plat
Posts: 717
Originally Posted by cosmo74 View Post
I'm a bit disappointed with the cocktail and mocktail list. Shame BA are relying on Ginger Ale for their "Classic Mule" cocktail when it should be made with ginger beer. It would be great to have some Fever Tree Ginger Beer on board, as this is lovely as a soft drink or mixed into a cocktail.
Agreed -- it's just not the same with ginger ale. Also, the menu says "with a squeeze of lemon" when it really should be lime. Someone should have Googled the recipe and stuck to the formula if they're going to call what they're making a "classic".
nancypants likes this.
twa777 is offline  
Reply With Quote
Old Apr 2, 19, 10:05 pm
  #96  
 
Join Date: Jun 2009
Location: Calgary
Programs: BA Silver
Posts: 761
This new service sounds great, and thanks CIHY for providing collateral information.

My first First (ever) will be in early May on LHR-YVR. I have done a few J (CW) long-haul, so this trip will be interesting and amazing (I am sure...!)

I will try to provide some report and feedback for all others here.
DavidYYC is offline  
Reply With Quote
Old Apr 3, 19, 2:19 am
  #97  
 
Join Date: Oct 2012
Location: London
Programs: BA Gold
Posts: 806
MOD's, there seem to be 2 threads discussing the new F offering now - this one and https://www.flyertalk.com/forum/brit...ch-2019-a.html - could you perhaps merge them or close one of them off so that everything is discussed in one place?
cosmo74 is offline  
Reply With Quote
Old Apr 3, 19, 9:26 am
  #98  
 
Join Date: Feb 2005
Programs: EL AL Matmid, BA Executive Club GGL/CCR, Hilton Diamond, Avis President's Club
Posts: 1,726
I have to say that you have to be a little realistic as to your expectations on board, but as a cocktail enthusiast I have to say that I really enjoyed the Classic Mule and Beachbound on my flight this last Sunday (and the crew told me that they couldn't yet make all of the cocktails on the menu as they didn't have all the ingredients loaded yet). Never mind if they're not 1000% authentic.
mikebg is offline  
Reply With Quote
Old Apr 3, 19, 2:18 pm
  #99  
 
Join Date: Jan 2011
Location: YYJ
Posts: 2,092
Originally Posted by alex67500 View Post
Especially as it's a French word which literally means "Starter".
No. It's a French word that literally means "entry."
BenSenise is offline  
Reply With Quote
Old Apr 3, 19, 2:24 pm
  #100  
 
Join Date: Jan 2010
Location: SFO / LHR
Programs: BAEC Gold (without bar) AA Gold LT
Posts: 1,699
Originally Posted by BenSenise View Post
No. It's a French word that literally means "entry."
You literally used literally literally!

rb211.
patsharp and TheJayHatch like this.
RB211 is online now  
Reply With Quote
Old Apr 3, 19, 3:10 pm
  #101  
 
Join Date: Jan 2019
Programs: BA Gold
Posts: 9
Got to experience the new changes from SFO to LHR. Some teething problems - no amenity kits were available, so Club World ones were used instead.
startup_salary_servant is offline  
Reply With Quote
Old Apr 3, 19, 4:13 pm
  #102  
 
Join Date: Jan 2010
Location: SFO / LHR
Programs: BAEC Gold (without bar) AA Gold LT
Posts: 1,699
Originally Posted by startup_salary_servant View Post
Got to experience the new changes from SFO to LHR. Some teething problems - no amenity kits were available, so Club World ones were used instead.
Apart from the downgrade on the amenity kits, how was it?

rb211.
RB211 is online now  
Reply With Quote
Old Apr 3, 19, 5:53 pm
  #103  
 
Join Date: Sep 2010
Location: East Cheam
Programs: QF, BA, VA
Posts: 189
A few teething problems on BA16 and BA12 on the 3rd April No menus on BA16 and the changes took the crew by surprise. They did a good job though.

On BA12 there were no amenity kits, Club World kits were provided instead. The bedding feels softer the new cutlery and wine glasses are better. The crew is still learning the ropes but I think it is a better experience.

I think the changes are quite positive....and that red "beaker" appears to have gone!
TonyHancock is offline  
Reply With Quote
Old Apr 4, 19, 4:00 am
  #104  
 
Join Date: Oct 2017
Location: Surrey
Programs: BAEC - Silver
Posts: 428
Superb start to BA217 today; love the new menus (great posh-printing smell...), headphones, glassware, cushion and blanket. LPGS top-ups before departure too; never before has a broken toilet been celebrated so much. Amenity kit is nice inside but the outer material will pick up everything under the sun. Also not sure on the PJs without the First speedmarque - they seem a bit lacking, but less showy which is nice.



TheFlyingCyclist is offline  
Reply With Quote
Old Apr 4, 19, 4:24 am
  #105  
 
Join Date: Jul 2017
Programs: Mucci Chevalier des Internautes Amables; BAEC
Posts: 426
Can see the fluff on the amenity bag! The Liberty ones were rather robust...
TheJayHatch is offline  
Reply With Quote

Thread Tools
Search this Thread