New First soft product: your experiences
#214
Join Date: Sep 2017
Location: Hong Kong
Programs: CX DM/OWE, Marriott Platinum
Posts: 155
I'll be doing this in June, will report back after. Really looking forward to it after reading this thread!
Sadly I had booked a 747 flight from LHR-JFK, but it seems they've swapped it to a 777 =(
Sadly I had booked a 747 flight from LHR-JFK, but it seems they've swapped it to a 777 =(
#216
Join Date: Jan 2010
Posts: 3,190
rb211.
#217
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I was sure I recollected caviar on BA but as CIHY posted in this previous 3yo entry. It was probably because I was going to Moscow,
Does BA still serve caviar in F?
Caviar is pleasant, but effectively peasant food (like champagne). I bought large quantities of sturgeon and salmon roe in St Petersburg for a picnic and it wasn't that expensive. The caviar brands the airlines use also seem to be on the lower end of the budget scale even in F (and not Russian). That said, I will still take it if offered because I like salty fish eggs.
I would be pleased if BA introduced it, but I'm not holding my breath. If there's any news of it really happening I will eagerly await it here.
I was sure I recollected caviar on BA but as CIHY posted in this previous 3yo entry. It was probably because I was going to Moscow,
Does BA still serve caviar in F?
Caviar is pleasant, but effectively peasant food (like champagne). I bought large quantities of sturgeon and salmon roe in St Petersburg for a picnic and it wasn't that expensive. The caviar brands the airlines use also seem to be on the lower end of the budget scale even in F (and not Russian). That said, I will still take it if offered because I like salty fish eggs.
I would be pleased if BA introduced it, but I'm not holding my breath. If there's any news of it really happening I will eagerly await it here.
#218
Join Date: Jan 2012
Location: London/NYC
Programs: BA GFL/GGL/CCR, SPG Plat for Life, HHDiamond, xG Aegean, Avis President's Circle
Posts: 26
Yes, I have. The above comments cover pretty much everything. The JFK crews are consistently great. The rest depends on a travellers’s expectations. The ground service hasn’t changed much. Due to the renovations it is more hectic on the JFK T7 end than it used to be e.g. no showers, no spa, no bespoke security fast track - you have to merge into an existing economy queue which can be rather embarrassing. The two menus to choose from at the JFK CCR give a nice range to the dining option.
#219
Join Date: Jul 2018
Posts: 25
Great flight to Hongkong in F
2 days ago I was flying on the BA 27 to HKG. I think is a nice improvement but no Sensation. Food was very good, the New tableware was very nice. FA where very confused with the Service behause Mandy New items where Wrongly Stored. The Crews have to be Trained much better behause Service tOok much to Long. 90 min After take off they Start with the First Course But all in all Very nice Crew.
#221
Join Date: Jan 2017
Posts: 150
However the new First changes are all through self lead learning. There are a array of videos and reading material on our Intranet but this involves crew reading up on the changes in their own time which some crew are unfortunately very reluctant to do. Some crew have said they’d have preferred to go back into the training centre for a course on the changes but some are happy just reading up on them.
#222
Join Date: Aug 2013
Location: London
Programs: BAEC Gold, Mucci: Classe de la Luxe Eternelle
Posts: 816
When New Club World was rolled out all crew went through a two day training course.
However the new First changes are all through self lead learning. There are a array of videos and reading material on our Intranet but this involves crew reading up on the changes in their own time which some crew are unfortunately very reluctant to do.
#223
Join Date: Mar 2005
Location: LHR
Programs: AA L/T Gold, BA Gold
Posts: 401
I guess it will take some time for BA to roll this out over the whole fleet.
I am flying from Gatwick to Barbados next week, so I assume after watching how long the CW new offering took to filter through the whole system, I won't be seeing these new enhancements on that flight.
I am flying from Gatwick to Barbados next week, so I assume after watching how long the CW new offering took to filter through the whole system, I won't be seeing these new enhancements on that flight.
#224
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,913
I guess it will take some time for BA to roll this out over the whole fleet.
I am flying from Gatwick to Barbados next week, so I assume after watching how long the CW new offering took to filter through the whole system, I won't be seeing these new enhancements on that flight.
I am flying from Gatwick to Barbados next week, so I assume after watching how long the CW new offering took to filter through the whole system, I won't be seeing these new enhancements on that flight.
#225
Join Date: Oct 2015
Programs: BA Gold for Life
Posts: 1,388
I guess it will take some time for BA to roll this out over the whole fleet.
I am flying from Gatwick to Barbados next week, so I assume after watching how long the CW new offering took to filter through the whole system, I won't be seeing these new enhancements on that flight.
I am flying from Gatwick to Barbados next week, so I assume after watching how long the CW new offering took to filter through the whole system, I won't be seeing these new enhancements on that flight.