Changes to Avios / TP credit for Gold Upgrades via travel agents
#46
Join Date: Aug 2015
Location: Effectively grounded
Programs: BA GGL for a little while longer
Posts: 844
As a data point, I have a JER-LGW LHR-AUH-LHR based on a revenue fare as follows:
JER-LGW in ET (don't know fare bucket)
LHR-AUH in WTP (don't know fare bucket)
AUH-LHR in WTP (don't know fare bucket)
Propeller then applied a GUF and it was booked as:
JER-LGW in CE (fare bucket I)
LHR-AUH in CW (fare bucket I)
AUH-LHR in CW (fare bucket I)
When I went into the booking this morning, the "More flight information link shows:
JER-LGW in CE (fare bucket T)
LHR-AUH in CW (fare bucket T)
AUH-LHR in CW (fare bucket T)
and a total forecast TP total of 205, which I can only assume is 25 for the first sector and 90 for each of the longhauls...
I had a look at the calculator but of course WTP isn't even listed for JER-LGW so who knows what's going on ?
JER-LGW in ET (don't know fare bucket)
LHR-AUH in WTP (don't know fare bucket)
AUH-LHR in WTP (don't know fare bucket)
Propeller then applied a GUF and it was booked as:
JER-LGW in CE (fare bucket I)
LHR-AUH in CW (fare bucket I)
AUH-LHR in CW (fare bucket I)
When I went into the booking this morning, the "More flight information link shows:
JER-LGW in CE (fare bucket T)
LHR-AUH in CW (fare bucket T)
AUH-LHR in CW (fare bucket T)
and a total forecast TP total of 205, which I can only assume is 25 for the first sector and 90 for each of the longhauls...
I had a look at the calculator but of course WTP isn't even listed for JER-LGW so who knows what's going on ?
#47
Join Date: Aug 2015
Location: Effectively grounded
Programs: BA GGL for a little while longer
Posts: 844
It's an odd one, for sure, but if Filthy Monkey says something has been going on then I 100% accept that's what's happening.
From BA's point of view, however, I could think of a lot of much easier ways of reducing the number of GGLs than this; if that's indeed what they're trying to do.
From BA's point of view, however, I could think of a lot of much easier ways of reducing the number of GGLs than this; if that's indeed what they're trying to do.
Rather, it's much more likely to be (as someone suggested upthread) that it's a well-known issue which has finally reached the top of someone's to-do list in a continuous improvement team at Waterside...
#48
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,581
You'll probably have issues with the Avios/TPs being credited for that flight. Ask Propeller to check the SSR and request BA that it be corrected if necessary.
#49
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 716
With the sad demise of myflights and the .JP and .TW Amadeus links no longer functional, is there any reliable way to access the full PNR data including these comments? The AY and QR MMB send email receipts don’t capture it (for me anyway).
#50
Join Date: Aug 2007
Location: London, United Kingdom
Programs: BA Lifetime Gold;BA GGL; hhonors lifetime diamond; Marriott lt Gold; IH Plat Amb; Amex Centurion
Posts: 4,738
May I resurrect this thread to ask if anyone knows if this has an effect on availability? One of the other reasons for using a TA to book GUFs was that you could use (eg) A class availability whereas if doing it yourself you needed award availability (or the ability to force it if you were GGL). Has that changed too?
#51
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,881
May I resurrect this thread to ask if anyone knows if this has an effect on availability? One of the other reasons for using a TA to book GUFs was that you could use (eg) A class availability whereas if doing it yourself you needed award availability (or the ability to force it if you were GGL). Has that changed too?
#52
Join Date: Aug 2007
Location: London, United Kingdom
Programs: BA Lifetime Gold;BA GGL; hhonors lifetime diamond; Marriott lt Gold; IH Plat Amb; Amex Centurion
Posts: 4,738
Other than the changes noted here BA removes A class on the BOS and DXB routes I don't think anything has changed.
#53
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,488
In my new booking I got T selling class on BA.com for MOW-LON segments booked into K originally. Better than nothing and based on the above it seems the rule (or another smaller loophole).
Wasted USD 70 in extra fees per ticket compared to direct BA booking Well had no time to think and research - the voucher expires in 2 days.
Wasted USD 70 in extra fees per ticket compared to direct BA booking Well had no time to think and research - the voucher expires in 2 days.
#54
Join Date: Jul 2011
Location: UK
Programs: BAEC GGL, HHonors Diamond, IHG Uninspired, Marriott Bonvoy Titanium, UK AMEX Plat
Posts: 2,152
Sadly almost all my recent GUF'd flights booked with Amex have credited with the "correct" lower booking class avios and tier points. However, one didn't, which was where there was a schedule change and everything had to be re-ticketed. That one still came through "like the good old days"
Admittedly getting a GUF applied to a booking that includes an AA-operated BA-numbered connecting flight isn't easy, and sometimes more expensive, but given how often AA mess with their schedules it could be worth booking a very tight connection somewhere stateside on suitable routes. Even if you get the correct tier points, the extra 140 tier points from London-East Coast-West Coast vs a straight London-West Coast helps, at the cost of the connection + extra flight time...
Admittedly getting a GUF applied to a booking that includes an AA-operated BA-numbered connecting flight isn't easy, and sometimes more expensive, but given how often AA mess with their schedules it could be worth booking a very tight connection somewhere stateside on suitable routes. Even if you get the correct tier points, the extra 140 tier points from London-East Coast-West Coast vs a straight London-West Coast helps, at the cost of the connection + extra flight time...
#55
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,488
...
Admittedly getting a GUF applied to a booking that includes an AA-operated BA-numbered connecting flight isn't easy, and sometimes more expensive, but given how often AA mess with their schedules it could be worth booking a very tight connection somewhere stateside on suitable routes. Even if you get the correct tier points, the extra 140 tier points from London-East Coast-West Coast vs a straight London-West Coast helps, at the cost of the connection + extra flight time...
Admittedly getting a GUF applied to a booking that includes an AA-operated BA-numbered connecting flight isn't easy, and sometimes more expensive, but given how often AA mess with their schedules it could be worth booking a very tight connection somewhere stateside on suitable routes. Even if you get the correct tier points, the extra 140 tier points from London-East Coast-West Coast vs a straight London-West Coast helps, at the cost of the connection + extra flight time...
#56
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,488
I wanted to clarify that the correct loss would be USD 80 and not 70, however, actual extra charge was just USD 50 (I booked via Propeller) - from what i can see Propeller is exempt from BA agent surcharges (nice surprise!). USD 50 may be a reasonable cost if you need to book something you would have issued to book otherwise.
Praying for schedule changes due to AA now (or other reasons)
Praying for schedule changes due to AA now (or other reasons)