24 Cancellation when e-voucher is used

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Old Mar 24, 19, 3:59 am
  #1  
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Join Date: Dec 2016
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24 Cancellation when e-voucher is used

Just wanting to cancel a ticket I bought this morning, part payment with a price promise e-voucher. I somehow have quite a lot of these now :/

The usual online cancellation routing via a pre-populated form and cancel button doesn't seem to operate. Instead I get prompted for user details and asked to agree t&c before submitting for a cancellation request. This doesn't seem to give me a method of declining whatever is offered or know what the cancellation terms are.

Does anyone know what happens with e-vouchers within the 24 hour window? Are they reissued or is the 24 hour rule overridden?
bisonrav is online now  
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Old Mar 24, 19, 4:22 am
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Join Date: Aug 2011
Posts: 385
Hey,

best to call up within 24 hour cooling off period, within a few days an email will follow with the new e-voucher details
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