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Advice: Parent kicked out of seat by "celebrity"

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Old Mar 18, 2019, 10:00 am
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When the name of the “celebrity” is revealed, it shall be posted here
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Advice: Parent kicked out of seat by "celebrity"

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Old Mar 17, 2019, 3:56 pm
  #31  
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It is incumbent on CC to make it plain to a passenger when they are ordering him to move rather than asking. "Would you please move" can easily be taken in two ways and while many might stand up to this, many would not.

Your father ought to complain to BA and make it plain that the cabin crew required him to move.

As to naming the other passenger, so long as what your father truthfully repeats what the other passenger said to him, it is hard to imagine adverse consequences.

You could start by naming him here.
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Old Mar 17, 2019, 3:59 pm
  #32  
 
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Originally Posted by Killian_S
. Dad then complained to the cabin manager, but was met with indifference from that lady. To not cause a fuss (and of course age being an issue), he moved to 5E.
Are you suggesting for some reason that the portion of the OP's quote above is incorrect? This account is that he only agreed under pressure from another passenger and a crew member.
Originally Posted by Can I help you
The cabin crew never asked him to move, they help after the OPs father agreed to move but they did tell the celebrity that they were seated in 5E.
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Old Mar 17, 2019, 4:01 pm
  #33  
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The OP doesn't half have a lot of bad luck with his BA flights...
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Old Mar 17, 2019, 4:04 pm
  #34  
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I am getting so angry and this is the very first time EVER on FT, there is no evidence that the crew member asked the passenger to move, as I have said we were not there so we don’t know what was said.
To me it seems like the crew member was supporting the OPs father and told the “ celebrity” that they were seated in 5E. I doubt if the crew member heard the discussion between the customers as there isn’t enough room for two people to stand beside 1A. I beilive that the crewmember on assisted when after further discussion the OPs father agreed to move.
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Old Mar 17, 2019, 4:07 pm
  #35  
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Originally Posted by Schultzois
Are you suggesting for some reason that the portion of the OP's quote above is incorrect? This account is that he only agreed under pressure from another passenger and a crew member.
Can you please quote where the OP said the cabin crew put the OPs father under pressure?
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Old Mar 17, 2019, 4:14 pm
  #36  
 
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Originally Posted by Can I help you

Can you please quote where the OP said the cabin crew put the OPs father under pressure?
OP makes quite clear that his father complained (already quoted - not going to quote again), and that for reasons that only those onboard could explain, there was seemingly an about-face in which "the cabin crew member then did as asked [by so-called celebrity]" rather than standing by what I think most of us here think any sensible cabin crew would stand by.

I am just reading the OP's account of what happened at face value. If you think there's a reason to doubt it (and as experienced crew you have more reason to think so than I would) then I for one am very open to the idea that things are not as originally presented. But if that's the case, why not just say so?
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Old Mar 17, 2019, 4:19 pm
  #37  
 
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The OP said his father complained to the cabin manager and yet still moved , if taken at face value this does sound very poor , but as others have said we were not there.
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Old Mar 17, 2019, 4:19 pm
  #38  
 
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Originally Posted by Can I help you
I am getting so angry and this is the very first time EVER on FT, there is no evidence that the crew member asked the passenger to move, as I have said we were not there so we don’t know what was said.
To me it seems like the crew member was supporting the OPs father and told the “ celebrity” that they were seated in 5E. I doubt if the crew member heard the discussion between the customers as there isn’t enough room for two people to stand beside 1A. I beilive that the crewmember on assisted when after further discussion the OPs father agreed to move.
Do you not think the crew should have said, you have 5E and he has 1A on the boarding pass, sit at your respective seats please...."I don't care where you usually sit, this gentleman has 1A, thank you". End of discussion.

Why do you think that didn't happen?

The cheek of some people. I was on a flight with Sir Paul McCartney recently, and if he had asked me to move I would have said no, what's printed on your boarding pass...jog on.

BTW, he was lovely, spoke to everyone in the F cabin.

Last edited by stephenjc; Mar 17, 2019 at 4:25 pm
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Old Mar 17, 2019, 4:19 pm
  #39  
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I’m reading the OPs account and understanding the cabin crews actions differently, my understanding may be incorrect, I am not disagreeing with the OP at all and trying to understand what happened.

Last edited by Can I help you; Mar 17, 2019 at 4:25 pm
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Old Mar 17, 2019, 4:22 pm
  #40  
 
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As I read it the CC helped move the belongings after the pressure from the Celeb and the CC was assuming the pax agreed to move. After he was moved he then complained. So I can’t see the CC mucking up here, other than they weren’t prepared to let the situation escalate during a critical flight process. (Boarding time). They are undoubtedly very busy.

The celeb should be named and shamed.
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Old Mar 17, 2019, 4:22 pm
  #41  
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Originally Posted by Can I help you
The cabin crew never asked him to move, they help after the OPs father agreed to move but they did tell the celebrity that they were seated in 5E.
When I first read this I took it all with a grain of salt as the OP was not there and really is just being told the story by his 81 year old infrequent traveling father. Sounds to me as if he might have felt a bit star struck and intimidated and reluctantly agreed....only to rethink how it went down later.
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Old Mar 17, 2019, 4:24 pm
  #42  
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Originally Posted by simonsmith
The OP said his father complained to the cabin manager and yet still moved , if taken at face value this does sound very poor , but as others have said we were not there.
I understand that the OPs father spoke to the CSM after they had moved to 5E, if they had spoken before and voiced their concern I am in no doubt that they would not have moved.
As the OPs father didn’t want to make a fuss I doubt that they would have wanted to move back to 1A, let’s what for more information?
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Old Mar 17, 2019, 4:29 pm
  #43  
 
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Originally Posted by Killian_S
...He then called a cabin crew member to "kindly escort" my dad to 5E. The cabin crew lady first checked the boarding passes and said that his seat was 5E, what's he doing here, but he repeated the line and to my surprise, the cabin crew member then did as asked. Dad then complained to the cabin manager, but was met with indifference from that lady. To not cause a fuss (and of course age being an issue), he moved to 5E.
The way I read it he complained, was met with indifference, and then moved. At least that is the order listed above.

Either way, I don't think someone should be forced to take a seat he didn't want (and is not on his boarding pass) whether he was courteous enough to go inspect it first or not.
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Old Mar 17, 2019, 4:34 pm
  #44  
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I read it very differently, if the gentleman didn’t agree to move he wouldn’t have moved, it was shameful behaviour by the so called “celebrity”.
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Old Mar 17, 2019, 4:34 pm
  #45  
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Originally Posted by Killian_S

Anyhow, upon boarding the aircraft and then nicely settled, he was approached by another passenger: "Excuse me, I always sit in this seat when I fly, 1A, so kindly take my original seat (5E). You should know that I'm an important customer for BA, with all respect, likely much more than you. Therefore, please could you move".
(My emphasis.)

What a disgraceful conduct from this person. Rude, for a start. Shame on him.
I hate it when people in a privileged position try to abuse it.

I have to say I would not have moved, mainly because of his attitude. Those people absolutely need standing up to.
But I understand it is difficult to say 'no' when under pressure and not wanting to make a fuss, and my sympathy goes to the OP's father.

P.S. I'd probably have chucked in something sarcastic like "I have no idea who you are, but you obviously don't you know who I am, to speak to me the way you did." (I wouldn't have known, anyway, as I barely recognise any famous people) or just gave him a death stare without saying anything beyond "No"

Last edited by LTN Phobia; Mar 17, 2019 at 8:32 pm
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