Very odd fare rule
#18
Original Poster
Join Date: Jun 2006
Location: Finland
Posts: 1,212
I mean surely this is just ridiculous..It means it could never end.. Imagine you were just changing to the following day from BOS....And imagine the fare on the fare basis you were on dropped by 1 EUR since you purchased the ticket. Does that mean you then have to up the fare to a higher R class or even D and pay hundreds more????
#19
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I did not manage to fix this problem and was forced to pay the additional fare they were charging. I had 0 choice as i had to change the ticket or buy a new one. I got hold of the fare rules and whilst it did have this provision of 'if lower then ignore residual etc etc.' they simply rubbished this and said it didn't apply and they had to go by the most restrictive rule which in penalties says 'ticket must be equal or higher'. and they also say that any more changes will need to be to higher fares still!! So i do wonder what happens when we get to the highest possible A class fare in existence. Probably they then say no changes allowed. Why are some agents so clueless....?
If you were to get to the highest possible A class fare and if (that's a big "if" there) any further change is still subject to "equal or higher", it is almost certain that you could still change to a higher F class fare. So no, it would not mean no changes allowed. It is not the agent who is being clueless here.
#20
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I mean surely this is just ridiculous..It means it could never end.. Imagine you were just changing to the following day from BOS....And imagine the fare on the fare basis you were on dropped by 1 EUR since you purchased the ticket. Does that mean you then have to up the fare to a higher R class or even D and pay hundreds more????
#21
Original Poster
Join Date: Jun 2006
Location: Finland
Posts: 1,212
Clever and useful input there, thanks!
Ok then riddle me this. Mr Globaliser buys the highest A fare available, ANN7C0S2 to LAX for Ł13100 + tax, and this fare clearly has the 'equal or higher' rule. But mid trip, Mr Globaliser decides actually he must fly back to London from PHL instead...But oh no, the maximum fare to PHL in F is Ł11517 + tax!!!
Ok then riddle me this. Mr Globaliser buys the highest A fare available, ANN7C0S2 to LAX for Ł13100 + tax, and this fare clearly has the 'equal or higher' rule. But mid trip, Mr Globaliser decides actually he must fly back to London from PHL instead...But oh no, the maximum fare to PHL in F is Ł11517 + tax!!!
Last edited by Abstract1; Mar 16, 2019 at 3:23 am Reason: Test for Mr Globaliser
#22
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Ok then riddle me this. Mr Globaliser buys the highest A fare available, ANN7C0S2 to LAX for Ł13100 + tax, and this fare clearly has the 'equal or higher' rule. But mid trip, Mr Globaliser decides actually he must fly back to London from PHL instead...But oh no, the maximum fare to PHL in F is Ł11517 + tax!!!
In that specific example, if I had wanted the freedom to make a change from LHR-LAX-LHR to LHR-LAX//PHL-LHR, I could have originally bought F1N0C0S0 at Ł15,438 + TFC. I would have had to weigh up the pros and cons of paying the extra Ł2,300 for that particular kind of flexibility; or at least I would have been paying the cheaper fare knowing that there would be restrictions and inflexibilities that might prevent me from subsequently making certain kinds of change. Or, in other words, I could pay extra to have the phrase "I want" be the governing factor.
#23
Original Poster
Join Date: Jun 2006
Location: Finland
Posts: 1,212
Ok so you agree that in my example you are stuck. I would imagine that most people...myself included as i do always do it, would say to an agent..
Can my ticket be rerouted mid trip?
They say 'Yes it can'.
So. to use my example, is it then allowable to say to me when i am in LAX...actually sorry now the conditions are such that actually you cannot change the ticket any more to return from PHL. you can only change it to SAN or DEN etc that has a higher fare available. Ie we will dictate as to where you can fly back from, even though everywhere is available. Do you honestly believe that BA would say this is correct and not allow you to return from PHL?
In contrast, and in utter ridiculousness, had I have bought a cheaper ticket then this would be no problem.
Can my ticket be rerouted mid trip?
They say 'Yes it can'.
So. to use my example, is it then allowable to say to me when i am in LAX...actually sorry now the conditions are such that actually you cannot change the ticket any more to return from PHL. you can only change it to SAN or DEN etc that has a higher fare available. Ie we will dictate as to where you can fly back from, even though everywhere is available. Do you honestly believe that BA would say this is correct and not allow you to return from PHL?
In contrast, and in utter ridiculousness, had I have bought a cheaper ticket then this would be no problem.
#24
Join Date: Aug 2014
Posts: 2,657
Ok so you agree that in my example you are stuck. I would imagine that most people...myself included as i do always do it, would say to an agent..
Can my ticket be rerouted mid trip?
They say 'Yes it can'.
So. to use my example, is it then allowable to say to me when i am in LAX...actually sorry now the conditions are such that actually you cannot change the ticket any more to return from PHL. you can only change it to SAN or DEN etc that has a higher fare available. Ie we will dictate as to where you can fly back from, even though everywhere is available. Do you honestly believe that BA would say this is correct and not allow you to return from PHL?
In contrast, and in utter ridiculousness, had I have bought a cheaper ticket then this would be no problem.
Can my ticket be rerouted mid trip?
They say 'Yes it can'.
So. to use my example, is it then allowable to say to me when i am in LAX...actually sorry now the conditions are such that actually you cannot change the ticket any more to return from PHL. you can only change it to SAN or DEN etc that has a higher fare available. Ie we will dictate as to where you can fly back from, even though everywhere is available. Do you honestly believe that BA would say this is correct and not allow you to return from PHL?
In contrast, and in utter ridiculousness, had I have bought a cheaper ticket then this would be no problem.
#25
Original Poster
Join Date: Jun 2006
Location: Finland
Posts: 1,212
Ive never seen a passenger prevented from doing a change because there wasnt a higher fare. Ultimately you will probably only get this rule on classes in club maybe D R I or A in First and for WTP E and T and anything below Y potentially in traveller. You would always have F, J , W or Y. Of course the change might be extortionately expensive but i have never seen an example where BA said no there isnt a more expensive fare so you cant make the change.
#26
Join Date: Aug 2014
Posts: 2,657
Exactly, it simply wouldn't happen, despite what Globaliser thinks. There is no way they would prevent you from changing purely as there is no higher fare.....The rule simply could not be enforced....and therefore shouldn't be enforced (within same booking class) for lower tickets. It's not right to enforce or not enforce it as and when it suits.
Last edited by Anonba; Mar 16, 2019 at 12:34 pm
#27
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Location: London
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You can't demand that the rule always be ignored simply because there are some extreme cases in which the rule produces an undesirable result that might result in a waiver. That really would be taking the "I don't like this" argument to unreasonable lengths.
#28
Join Date: Mar 2009
Location: JAX
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It IS a frustrating rule, and no one is really defending it; we’re just explaining how it works, and what the alternatives are.
#30
Original Poster
Join Date: Jun 2006
Location: Finland
Posts: 1,212
That would not be what BA is doing in that situation. If BA has a policy of "We won't enforce this rule if the change that the passenger wants to make is prevented only by the absence of any equal or higher fare on the new route", that does not amount to enforcing the rule only when it suits.