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Ooops! Cancel same day Avios booking possible?

Ooops! Cancel same day Avios booking possible?

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Old Mar 7, 19, 2:35 am
  #1  
09R
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Ooops! Cancel same day Avios booking possible?

iím currently in Paris, planning to return to London this evening by Eurostar. I received a message from Eurostar saying to expect very long delays due to French customs rehearsing post brexit scenarios and to only travel today if absolutely necessary.

I do need to get back so I thought Iíd see how badly the trains throughout the day are delayed and Iíd book an Avios ticket as an insurance policy because they can be cancelled with no penalty within 24 hours of booking. What I forgot is that you also canít cancel within 24 hours of departure. So whatís the rule when you book a same day Avios booking - can you cancel it?

if not then I just may as well cancel Eurostar now!

many thanks
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Old Mar 7, 19, 2:40 am
  #2  
 
Join Date: Nov 2011
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No. 24 hour rule still applies

see the 'making changes' section

https://www.britishairways.com/en-gb...reward-flights
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Old Mar 7, 19, 3:05 am
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And the same applies for cash tickets too. If you buy last minute tickets (within 24 hours) you canít cancel them
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Old Mar 7, 19, 3:12 am
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This is the current BA.com wording of the 24 hours rule on a cash ticket.
  • If you notice a mistake with your booking after you have paid for your ticket(s), you can cancel your flight booking and claim a full refund without penalty (including any corporate card or PayPal fees), up to 24 hours from when you make the original booking
  • Refunds under these circumstances can only be requested by calling our contact centres
  • Some exceptions apply...
  • The following bookings are not covered by this guarantee:
  • Bookings made for travel within 24 hours of booking
  • Bookings where immediate payment is not required
  • Package bookings or flights booked with hotels, car hire, transfers or experiences
  • South African domestic only services, operated by Comair.
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Old Mar 7, 19, 4:10 am
  #5  
Shl
 
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Officially. no - but I had several cases where they allowed me to cancel with a full refund in such scenarios - but mostly the tickets were booked more than 24 hours before the flight and then cancelled within the 24 hour window before the flight. It was always a gesture of good-will and exception to official rules as they stated.
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Old Mar 7, 19, 4:15 am
  #6  
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My understanding is that if a cash ticket:
- booked 50 hours before travel: you can be refunded until 26 hours before departure, so a 24 hour window.
- booked 26 hours before travel: you can refunded until 2 hours before travel (as on example), so a 24 hour window
- booked 23 hours before travel: cannot be refunded, no window.

Avios is non refundable 24 hours before departure.
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Old Mar 7, 19, 8:05 am
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Originally Posted by 09R View Post
iím currently in Paris, planning to return to London this evening by Eurostar. I received a message from Eurostar saying to expect very long delays due to French customs rehearsing post brexit scenarios and to only travel today if absolutely necessary
Strange choice of day to be doing that I would have thought. I wonder what the post Brexit scenarios involve?
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Old Mar 7, 19, 10:13 am
  #8  
09R
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Thanks all.

Weíve opted to keep the avios tickest in any case as the Gare du Nord looks like a living hell st the moment.

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Old Mar 7, 19, 10:19 am
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Originally Posted by HIDDY View Post
Strange choice of day to be doing that I would have thought. I wonder what the post Brexit scenarios involve?
Why a strange choice of day? There arenít exactly many other days left to choose from!
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Old Mar 7, 19, 1:50 pm
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Originally Posted by Ldnn1 View Post


Why a strange choice of day? There arenít exactly many other days left to choose from!
Thursday is a popular day for business travel...at least it used to be. So I would have thought a quieter day of the week would have been better for causing less disruption? If it had been BA doing something similar there would have been hell to pay.
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Old Mar 7, 19, 2:01 pm
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Originally Posted by HIDDY View Post
Thursday is a popular day for business travel...at least it used to be. So I would have thought a quieter day of the week would have been better for causing less disruption? If it had been BA doing something similar there would have been hell to pay.
From what I gather it was a work to rule showing how the effects of additional checks due to Brexit will impact on French officials so the aim was to provide maximum disruption.

From tweets thst that I have seen people were being questioned for a couple of mins and having full bags searched whereas previously they would have only shown their passport.
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Old Mar 7, 19, 2:32 pm
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Originally Posted by HIDDY View Post
Thursday is a popular day for business travel...at least it used to be.
Possibly in the 1970s.

Every day is a busy day on the Eurostar.
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