Lloyds Upgrade voucher - user 2 at once
Mar 6, 2019, 9:20 am
#1
Original Poster
Join Date: Apr 2012
Location: Norwich, UK
Programs: IHG Gold
Posts: 309
Lloyds Upgrade voucher - user 2 at once
Hi hive mind.
As some of you have as well, I currently have 2x Lloyds upgrade vouchers in my account. The Ts&Cs state that the account holder must travel when redeeming the voucher, but has anyone tried using 2x vouchers at the same time, to upgrade 4 people on a one-way? I did ask on another thread, but figure that one may become lost.
Thanks for any insight. I could always phone I'm sure
signol
As some of you have as well, I currently have 2x Lloyds upgrade vouchers in my account. The Ts&Cs state that the account holder must travel when redeeming the voucher, but has anyone tried using 2x vouchers at the same time, to upgrade 4 people on a one-way? I did ask on another thread, but figure that one may become lost.
Thanks for any insight. I could always phone I'm sure
signol
Mar 6, 2019, 10:12 am
#2
Join Date: Oct 2015
Location: LON
Programs: BA Gold; LH FTL; IHG Diamond; Marriott Gold; ALL Gold
Posts: 1,758
I can't answer your question exactly, but can say from experience that the "account holder must travel" requirement does seem a bit flexible... If you did two separate bookings, I reckon you might get what you're looking for.
Mar 7, 2019, 12:46 am
#4
Join Date: Oct 2014
Posts: 45
I have successfully used 2 vouchers to upgrade 2 people on a return, but the agent implied that 4 people one way would also have been possible. He said it's "not strictly allowed" but had no problem putting it through.
There is a back office process they need to do for this which was missed in my case resulting in the reservation not being ticketed. I rang back to query this and it was immediately sorted, but do check your confirmation email has a ticket number listed.
There is a back office process they need to do for this which was missed in my case resulting in the reservation not being ticketed. I rang back to query this and it was immediately sorted, but do check your confirmation email has a ticket number listed.
Mar 7, 2019, 3:17 am
#6
Original Poster
Join Date: Apr 2012
Location: Norwich, UK
Programs: IHG Gold
Posts: 309
Mar 7, 2019, 3:18 am
#7
Original Poster
Join Date: Apr 2012
Location: Norwich, UK
Programs: IHG Gold
Posts: 309
I have successfully used 2 vouchers to upgrade 2 people on a return, but the agent implied that 4 people one way would also have been possible. He said it's "not strictly allowed" but had no problem putting it through.
There is a back office process they need to do for this which was missed in my case resulting in the reservation not being ticketed. I rang back to query this and it was immediately sorted, but do check your confirmation email has a ticket number listed.
There is a back office process they need to do for this which was missed in my case resulting in the reservation not being ticketed. I rang back to query this and it was immediately sorted, but do check your confirmation email has a ticket number listed.
signol
Mar 7, 2019, 3:19 am
#8
Original Poster
Join Date: Apr 2012
Location: Norwich, UK
Programs: IHG Gold
Posts: 309
signol
Mar 7, 2019, 4:20 am
#9
Join Date: Oct 2015
Location: LON
Programs: BA Gold; LH FTL; IHG Diamond; Marriott Gold; ALL Gold
Posts: 1,758
Mar 7, 2019, 5:24 am
#10
Original Poster
Join Date: Apr 2012
Location: Norwich, UK
Programs: IHG Gold
Posts: 309
I tried booking online on avios.com, and it threw an error saying I needed to call. Which I did, and the agent explained, cancelling the original booking and rebooking in Y, without the voucher. Maybe "cancelled" isn't the right word!
signol
signol
Mar 7, 2019, 7:23 am
#11
Join Date: Oct 2015
Location: LON
Programs: BA Gold; LH FTL; IHG Diamond; Marriott Gold; ALL Gold
Posts: 1,758
Ah ok, phew! I made a booking a couple of months ago which I wouldn't be happy if they cancelled now!