10h delay? Really? No support from BA

Old Mar 5, 19, 2:45 am
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10h delay? Really? No support from BA

OK. A Novum for me and sorry but I am frustrated..
Sin lhr took off with almost 2h delay.. So I missed my 7am connection in lhr to Berlin.
At the jetty were 8 boarding passes ready for people who had been rebooked . But mine.
First and Club reticketing at transit were closed. Cue at the desks.
Waited 10min at first wing then was guided to the club reticketing and. Sorry but the next 4 flights are sold out. I can book you at 4pm.
Wow..so I luv reading about people getting jags on tight connections . Hahah.
Well. Chilling in the ccr now to see what the team comes up with
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Old Mar 5, 19, 2:52 am
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not ideal obviously but B A won't offload passengers from a full flight to accommodate a delayed passenger

Also dependign on the reason for the delay on your flight from SIN you could be due some EU261

There are worse places to wait than the CCR
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Last edited by UKtravelbear; Mar 5, 19 at 3:01 am
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Old Mar 5, 19, 2:56 am
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ITB (world's largest travel and tourism fair) is this week, so flights to Berlin are exceptionally busy. Not surprised that the BA services are packed. Hotels are doing a brisk trade as well. Not much BA can do.
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Old Mar 5, 19, 3:04 am
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If you are in business the 1315 from City appears to have 2 seats for sale.
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Old Mar 5, 19, 3:10 am
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Originally Posted by UKtravelbear View Post
not ideal obviously but B A won't offload passengers from a full flight to accommodate a delayed passenger

Also dependign on the reason for the delay on your flight from SIN you could be due some EU261

There are worse places to wait than the CCR
They have rebooked EIGHT other passengers to Berlin from Singapore . Including my partner who is gch.. But not.me.
Im not saying DYKWIA.. I'm saying who are you..
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Old Mar 5, 19, 3:13 am
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Originally Posted by Vasco Pridat View Post
They have rebooked EIGHT other passengers to Berlin from Singapore . Including my partner who is gch.. But not.me.
Im not saying DYKWIA.. I'm saying who are you..
But you *have* been rebooked, just not as early as you’d like?
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Old Mar 5, 19, 3:21 am
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Originally Posted by Vasco Pridat View Post
They have rebooked EIGHT other passengers to Berlin from Singapore . Including my partner who is gch.. But not.me.
Im not saying DYKWIA.. I'm saying who are you..
If you're not saying DYKWIA, then what's your complaint? Maybe there was only space for 8 more passengers on the earlier flights?
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Old Mar 5, 19, 3:26 am
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Originally Posted by Vasco Pridat View Post
Im not saying DYKWIA.. I'm saying who are you..
I have no idea what that means.

Obviously BA had to choose 8 people (because that is how many seats they had)
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Old Mar 5, 19, 3:32 am
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Originally Posted by UKtravelbear View Post
I have no idea what that means.

Obviously BA had to choose 8 people (because that is how many seats they had)
​​​​​​
Yes. And I think they advertise to help out the people first who frequently fly with them.
And obviously their system just hasn't worked.

​​​​​​And yes. I am complaining... Because that is the moment when you think your status should show loyalty.. And not get you an economy seat an hour later. Very easy.
​​
So thank you for listening..i worked on a stand by and got approved
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Last edited by Vasco Pridat; Mar 5, 19 at 3:50 am
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Old Mar 5, 19, 3:45 am
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Originally Posted by Vasco Pridat View Post
Im not saying DYKWIA.
Originally Posted by Vasco Pridat View Post
​​​​​​And yes. I am complaining... Because that is the moment when you think your status should show loyalty.
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Old Mar 5, 19, 3:50 am
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Originally Posted by Globaliser View Post
LOL. I don't understand ur emoji.. U don't know what I mean? Or you feel me now.. Haha
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Old Mar 5, 19, 3:54 am
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Originally Posted by UKtravelbear View Post
Obviously BA had to choose 8 people (because that is how many seats they had)
Originally Posted by Vasco Pridat View Post
​​​​​​
Yes. And I think they advertise to help out the people first who frequently fly with them.
And obviously their system just hasn't worked.

​​​​​​And yes. I am complaining... Because that is the moment when you think your status should show loyalty.. And not get you an economy seat an hour later. Very easy.
I don't get why people are having a pop at the OP... As he says, surely one of the benefits of higher status is better help in IRROPS - I completely understand the OP's pissedoffness with BA choosing 8 people ahead of him to rebook after a delay.

The OP didn't come on here with any question - he came here to let off steam. Let's allow him that.
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Old Mar 5, 19, 4:08 am
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I'm not having a 'pop' at the OP just trying to give some explanation of how BA would have dealt with this.

If there are several elites on the same flights then BA has to choose between them so some factor must have been in play. If there had been one less GGL on the flight he might have got the ticket

And if you look at my very first post you'll see I mentioned the possibility of EU261 compensation so I've actually helped him,
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Old Mar 5, 19, 4:14 am
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I think his annoyance was that his partner who is a gold card holder got rebooked on one of the earlier flights, but not him as a GGL (CCR?) who got put on a later flight?
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Old Mar 5, 19, 4:20 am
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Originally Posted by UKtravelbear View Post
Also dependign on the reason for the delay on your flight from SIN you could be due some EU261
Was it due to Pakistan airspace being closed?
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