Lloyds upgrade voucher
Mar 1, 19, 2:17 pm
#2
Join Date: Jan 2007
Location: living near Malaga
Programs: BA Gold , Mucci recipient. Coffee Drinker, Blue Sky Thinker
Posts: 1,917
Originally Posted by loftus1961
Sorry if this has been covered, but does anyone know how I use the upgrade voucher I have sitting in my Avios account now it has closed?
Thanks in advance.
Thanks in advance.
Mar 21, 19, 1:50 pm
#5
Join Date: Jan 2018
Location: NCL
Programs: BA Exec Club: Gold HHons:Diamond FB:Ivory Accor:Plat Hertz: PC USA:GlobalEntry
Posts: 188
One thing which isn't made clear in the T&Cs is that a Lloyds voucher can't be used one way for 2 people for short haul trips where you have to change in LHR/LGW.
I tried using my voucher for a one way flight for 2 people NCL -> LHR -> AMS
The agent said it would require one voucher per flight segment meaning two required for this trip.
Gah - this was after waiting 27 mins for an agent.
I tried using my voucher for a one way flight for 2 people NCL -> LHR -> AMS
The agent said it would require one voucher per flight segment meaning two required for this trip.
Gah - this was after waiting 27 mins for an agent.
Last edited by AleTrail; Mar 21, 19 at 1:53 pm Reason: context
Mar 21, 19, 6:28 pm
#8
Join Date: Mar 2006
Location: PEK
Programs: BAEC, AA Exec Plat
Posts: 230
Can anyone clarify what this voucher can be used on for one person? I have one expiring end of the month and was trying to use for just myself for 2 one way booking (probably HKG-LHR and MAD-LHR-PEK).
I thought this was fine - and indeed have been told before when I called that it would be. I have now been told that for 1 person it has to a return flight (one booking, same cities) AND must be started as a UK departure. This is not in the t&cs! Any ideas...?
I thought this was fine - and indeed have been told before when I called that it would be. I have now been told that for 1 person it has to a return flight (one booking, same cities) AND must be started as a UK departure. This is not in the t&cs! Any ideas...?
Apr 14, 19, 6:41 am
#10
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 16,978
Originally Posted by HSR1234
Can anyone tell me what is the cancellation policy on the Lloyds Voucher? Do I get my points back? Do I get my Avios back? Does it cost anything?
Thanks
Thanks
Apr 14, 19, 6:41 am
#11
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 16,978
Originally Posted by justin1123
Can anyone clarify what this voucher can be used on for one person? I have one expiring end of the month and was trying to use for just myself for 2 one way booking (probably HKG-LHR and MAD-LHR-PEK).
I thought this was fine - and indeed have been told before when I called that it would be. I have now been told that for 1 person it has to a return flight (one booking, same cities) AND must be started as a UK departure. This is not in the t&cs! Any ideas...?
I thought this was fine - and indeed have been told before when I called that it would be. I have now been told that for 1 person it has to a return flight (one booking, same cities) AND must be started as a UK departure. This is not in the t&cs! Any ideas...?
Apr 15, 19, 12:00 am
#12
Join Date: Sep 2011
Programs: BA Gold
Posts: 1,042
Originally Posted by sunshinebob
Phone avios , I did this a couple of weeks ago. The only change to before is that they need to manually move the avios from your BAEC to complete the transaction.
Apr 15, 19, 12:34 am
#13
Join Date: Jan 2007
Location: living near Malaga
Programs: BA Gold , Mucci recipient. Coffee Drinker, Blue Sky Thinker
Posts: 1,917
Originally Posted by mec72
Does one need to call BAEC or is there a separate number for bookings that involve the Lloyds voucher?
Lines open Monday-Friday 8am-8pm, Saturday 9am-5pm and Sunday 10am-4pm. Calls cost 7p per minute, plus your phone company’s access charge. Mobile other providers may vary. Please note: calls may be recorded for quality and training purposes
Apr 15, 19, 3:01 am
#14
Join Date: Aug 2013
Posts: 8,100
Originally Posted by sunshinebob
No, phone avios.com , the number is 0344 49 333 49
Lines open Monday-Friday 8am-8pm, Saturday 9am-5pm and Sunday 10am-4pm. Calls cost 7p per minute, plus your phone company’s access charge. Mobile other providers may vary. Please note: calls may be recorded for quality and training purposes
Lines open Monday-Friday 8am-8pm, Saturday 9am-5pm and Sunday 10am-4pm. Calls cost 7p per minute, plus your phone company’s access charge. Mobile other providers may vary. Please note: calls may be recorded for quality and training purposes
Apr 15, 19, 5:53 am
#15
Join Date: Nov 2017
Location: Surrey
Programs: BA Gold
Posts: 105
Originally Posted by Ldnn1
03 numbers are included in call allowances, so shouldn’t actually cost you anything btw.
