left stuff on plane - my fault, but......
#16
Join Date: Jul 2003
Location: EARTH
Posts: 295
Fellow pax and the process flow are to blame if it does not retrieve.
Cleaners, vulnerable employment contracts aside, are security checked both ways, and running around with IT equipment may lead to them being questioned.
Cleaners, vulnerable employment contracts aside, are security checked both ways, and running around with IT equipment may lead to them being questioned.
#17
Join Date: May 2018
Programs: BAEC Silver
Posts: 219
I once worked with a guy who used to clean the planes before a departure. He said stuff was found all the time, mostly new purchases from duty free that people had forgotten about.
He said there was really very little chance to take anything as they were security screened on entering and leaving the airport.
He did say that anything that was found was tagged against the finder's name and was up for grabs if unclaimed 6 months later. Not sure whether the process is the same around the UK or elsewhere in the world.
I would suspect a passenger over a cleaner!
He said there was really very little chance to take anything as they were security screened on entering and leaving the airport.
He did say that anything that was found was tagged against the finder's name and was up for grabs if unclaimed 6 months later. Not sure whether the process is the same around the UK or elsewhere in the world.
I would suspect a passenger over a cleaner!
#19
Join Date: Oct 2007
Location: London
Programs: BA - Gold for Life, CCR & GGL; IC Spire Elite Ambassador; Diamond Hilton Honors; Hyatt Discoverist
Posts: 6,720
I was well looked after by a lovely CSM on B2B to SOF last year. I left my reading glasses behind on my seat 1D (probably because I had been looked after so well...;-))
I registered via the lost property website mentioned above.
A couple of days later, I had a call from BA Customer Relations to say that the CSM had taken the glasses with her and wanted to send them to me rather than hand them into the lost property office/process. I agreed that the man I spoke to could pass on my address to the CSM and she sent them to me. I received them a couple of days later.
I was very impressed and a Golden Ticket was issued online!
I registered via the lost property website mentioned above.
A couple of days later, I had a call from BA Customer Relations to say that the CSM had taken the glasses with her and wanted to send them to me rather than hand them into the lost property office/process. I agreed that the man I spoke to could pass on my address to the CSM and she sent them to me. I received them a couple of days later.
I was very impressed and a Golden Ticket was issued online!
#20
Original Poster
Join Date: Dec 2003
Location: Surrey, UK
Programs: BA Gold....er now Silver...er now Bronze....er now Blue
Posts: 3,507
still not turned up. I'll give it until tomorrow and then start the insurance claim. As I said before, my fault, but if you leave something in a seat pocket and it's not nicked by another passenger on the way out, then it should be a fairly easy process to reunite it.
#21
Join Date: Jun 2013
Location: Roswell, GA
Programs: AA EXP 2.8m,Lifetime PLT, Hilton Diamond, IHG PlLT, SPG Gold
Posts: 3,191
We all wish it was that easy
#22
Join Date: Mar 2014
Location: Leicestershire, UK
Programs: BA Silver, Marriott Bonvoy Titanium Elite & Lifetime Gold, Heathrow Rewards Premium, Tesco Clubcard
Posts: 656
Did you try tracking it as per my last comment?
#24
Join Date: Oct 2007
Posts: 4,636
Quite. Although, being paranoid about not doing enough damage with a hammer, my method has always been to drill a few holes through the drive. Try getting my data off that!
#25
Join Date: May 2015
Programs: BA Gold
Posts: 280
I left my wallet in the Duty Free shop at Washington Dulles recently. It was handed in to Lost and Found and I was able to get a colleague to retrieve it about two weeks later. Of the two hundred dollars in the wallet only twenty was missing. So it goes to prove that there are a lot of honest people out there.
#27
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,642
If it had been my wallet, I think I'd have been inclined ascribe this to my own miscounting or misremembering of how much was in it. Maybe I'm too cynical, but I would rather expect everything to be gone, or nothing.
#28
Join Date: May 2017
Posts: 2,015
Isn't there a risk that BA didn't find it before the next flight from LHR to some random airport XYZ? In that case, you might need to search for the item at XYZ as well.
#29
Join Date: May 2015
Programs: BA Gold
Posts: 280
I had just been to an ATM, so knew exactly what was in the wallet. It was a different wallet to my usual spending and I had drawn the cash to give to someone as a gift. I was very grateful to get back $180 as opposed to nothing.
#30
Join Date: May 2006
Location: 5 miles from EMA
Programs: BD, BAEC Pleb, VS Pleb, Accor Pleb, HHonors Gold, Big White Season Pass
Posts: 5,867
Have you tried Find my iPad?