Can’t upgrade using avios
Feb 15, 2019, 7:35 am
#16
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,871
BT/IT are non public special fares.
Feb 15, 2019, 8:44 am
#17
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,580
Actually it isn't and that is whats stops BA from letting you upgrade using Avios. If you are upgrading a cabin then they need to know how much you paid in taxes [sic] so that they can calculate the new taxes [sic] (this has been told to me on many occasions).
Fare has nothing to do with it in this case.
Fare has nothing to do with it in this case.
The end result is the same of course, you can't UuA, but I promise that taxes, fees, and charges are always visible on tickets, even hidden fare ones. I've seen, and exchanged, many IT/BT tickets in my career.
Feb 15, 2019, 6:53 pm
#18
Original Poster
Join Date: Jan 2016
Programs: BAEC Gold
Posts: 165
Im not sure if i really believe this whole thing about the taxes. BA.COM website works out how much is needed for the upgrade including the taxes and the avios amount needed. It then lets you proceed putting in payment card details etc only when the payment is passed the 3d secure stage does it say cant be completed online and need to call the service centre.
No this wasnt AMEX travel it was Travel Up which i found through skyscanner. Fare was £80 Cheaper than BA
No this wasnt AMEX travel it was Travel Up which i found through skyscanner. Fare was £80 Cheaper than BA
Feb 16, 2019, 1:14 am
#19
Join Date: Apr 2015
Location: US/UK - and elsewhere
Programs: BA Gold
Posts: 2,540
Uhm... never been able to upgrade with avios... and it's not for want of trying. I always get the 'contact BA' pop up and when I do there's no availability.
(also trying to do an avios booking Washington DC to LHR Aug/Sept/Oct/Nov/Dec in CW or F - pitiful availability - and no Thursday/Friday at all).
(also trying to do an avios booking Washington DC to LHR Aug/Sept/Oct/Nov/Dec in CW or F - pitiful availability - and no Thursday/Friday at all).
Feb 16, 2019, 8:35 am
#20
Join Date: Apr 2012
Location: LON
Programs: Mucci, BAEC, Eurostar
Posts: 3,277
Bulk tour. This may help What is bulk/consolidator fare, and why it's valuable to UA flyer
BT/IT are non public special fares.
BT/IT are non public special fares.
Feb 16, 2019, 9:21 am
#21
Join Date: Aug 2014
Posts: 2,655
Actually it isn't and that is whats stops BA from letting you upgrade using Avios. If you are upgrading a cabin then they need to know how much you paid in taxes so that they can calculate the new taxes (this has been told to me on many occasions).
Fare has nothing to do with it in this case.
Fare has nothing to do with it in this case.
Feb 16, 2019, 9:32 am
#22
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,580
Im not sure if i really believe this whole thing about the taxes. BA.COM website works out how much is needed for the upgrade including the taxes and the avios amount needed. It then lets you proceed putting in payment card details etc only when the payment is passed the 3d secure stage does it say cant be completed online and need to call the service centre.
Feb 16, 2019, 12:03 pm
#23
Join Date: Jan 2016
Posts: 344
Feb 17, 2019, 3:04 pm
#24
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Yes - CW award availability, to be precise. I don't think mikeyfly was intending to set out an exhaustive list of conditions for upgrading WT+ --> CW, just dealing with the apparent issue reported by the OP and some of the possible reasons for the problem.
