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Old Feb 13, 2019, 1:27 am
  #1  
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Join Date: Feb 2009
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Booking Spa treatments at T5
Hello please can you tell me the best strategy for getting one of the spa treatments at T5. It will be my ‘first First’ and the bookings should open this weekend. Do I call up exactly 28 days before the flight and then email? Please can I ask you experts what should I do. Thank you
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Old Feb 13, 2019, 1:51 am
  #2  
 
Join Date: Aug 2017
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I have a note in my diary for 28 days prior. I think you are spot on
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Old Feb 13, 2019, 2:01 am
  #3  
 
Join Date: Oct 2017
Location: Cornwall
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Originally Posted by CharlotteC
Hello please can you tell me the best strategy for getting one of the spa treatments at T5. It will be my ‘first First’ and the bookings should open this weekend. Do I call up exactly 28 days before the flight and then email? Please can I ask you experts what should I do. Thank you
I call at T29. Hasn't failed me yet.
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Old Feb 13, 2019, 2:15 am
  #4  
 
Join Date: Aug 2013
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Originally Posted by marshy11
I call at T29. Hasn't failed me yet.
Shh don't reveal the secret..
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Old Feb 13, 2019, 2:30 am
  #5  
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Originally Posted by marshy11
I call at T29. Hasn't failed me yet.

Aaah your secret is safe with me ( and everybody else on Flyertalk) - so I will need to call on Friday - T-29 to get the best chance
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Old Feb 13, 2019, 2:41 am
  #6  
 
Join Date: May 2012
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If you don't succeed at first, leave it a day or two and call back. Sometimes the diary doesn't open up on time but catches up a few days lafer..
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Old Feb 13, 2019, 2:55 am
  #7  
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Thank you - do I call the spa or You First? Many thanks
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Old Feb 13, 2019, 3:03 am
  #8  
gms
 
Join Date: Oct 2005
Location: South East, UK
Programs: BA Gold / GfL, Hilton Diamond
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Originally Posted by CharlotteC
Thank you - do I call the spa or You First? Many thanks
You First.

Call, don't email. You First seem to take ages to respond to emails these days.
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Old Feb 13, 2019, 3:08 am
  #9  
 
Join Date: Oct 2017
Location: Cornwall
Posts: 257
Originally Posted by CharlotteC



Aaah your secret is safe with me ( and everybody else on Flyertalk) - so I will need to call on Friday - T-29 to get the best chance
There is a thread about it somewhere and the consensus seemed to be 30 was too early but 29 was good. Don't bother emailing it takes ages to get a response and when you do they will either book the wrong time or say it's full!

Here it is Elemis Travel Spa - master thread actually seems to be mixed. Worse case scenario is you ring and they ask you to call back the next day.
Last edited by marshy11; Feb 13, 2019 at 3:21 am Reason: Link
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Old Feb 13, 2019, 4:56 am
  #10  
 
Join Date: Aug 2008
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I would definately call 28 days beforehand, give the times to the person you are talking to and you should not have any problem. Booked our 2 treatments 28 days exactly gave open times within an hour window, and hey presto all done.
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Old Feb 13, 2019, 10:26 am
  #11  
 
Join Date: Oct 2017
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Rang up this week at T-29 and booked cabana and my facial!
Vasco Pridat likes this.
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Old Feb 15, 2019, 3:33 pm
  #12  
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Join Date: Feb 2009
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Good news! Rang today at 7pm T-29 and spoke to a really helpful lady on You First and booked my massage at the time I wanted. Bingo! And hopefully nothing will go wrong now. Thank you for your advice
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Old Feb 15, 2019, 5:45 pm
  #13  
 
Join Date: Oct 2007
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I always try and book when I fly First at T-29 or so. Usually successful but sometimes not.

I flew with a friend last year and could not pre booked as we were not travelling in F. Despite this, we both very lucky to get spa treatments at the B zone spa, so it is always worth asking on the day!
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Old Feb 15, 2019, 5:46 pm
  #14  
 
Join Date: Oct 2007
Location: London
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Posts: 6,720
Originally Posted by CharlotteC
Good news! Rang today at 7pm T-29 and spoke to a really helpful lady on You First and booked my massage at the time I wanted. Bingo! And hopefully nothing will go wrong now. Thank you for your advice
Once booked, you will be fine. Have you received an email confirmation?

I hope you enjoy your treatment!
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Old Feb 16, 2019, 12:29 am
  #15  
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Join Date: Feb 2009
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Originally Posted by TravellerFrequently
Once booked, you will be fine. Have you received an email confirmation?

I hope you enjoy your treatment!
Yes thank to you received email confirmation almost immediately after
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