Using ONBusiness points
Oct 26, 2018, 12:29 pm
#1
Original Poster
Join Date: Oct 2015
Location: Derbyshire, UK
Programs: BA Gold, AVIS Presidents Club
Posts: 165
Using ONBusiness points
I have a trip planned to USA for July next year and am happy to book premium economy each way and as there is currently reward availability use Avios to upgrade my overnight return leg to club. I do I however have plenty of ONBUsiness points to use, enough to upgrade the return leg using OB points. I cant seem to see a way to do that easily, is it even possible and if I cant achieve online do I need to call up to do it?
Oct 26, 2018, 12:41 pm
#4
Original Poster
Join Date: Oct 2015
Location: Derbyshire, UK
Programs: BA Gold, AVIS Presidents Club
Posts: 165
The OnBusiness page indicates that its 13,000 OB point to upgrade from prem to club world one way but I cant find if I have to upgrade at booking stage or after the fact, or if I can book on my exec club account and then use ONbusiness points to upgrade.
Oct 26, 2018, 12:51 pm
#5
Join Date: Sep 2008
Location: UK
Programs: BA Gold, Bonvoy Platinum, HH Diamond; others
Posts: 741
My understanding is that you must make the booking through OnB, either online or on the phone, to use OnB points for upgrades. You can of course add your BAEC number during the booking process.
Oct 26, 2018, 1:16 pm
#7
Join Date: Aug 2014
Posts: 2,659
Sometimes this error is caused bevause you have been logged into exec. Make sure you log out and then clear history n cookies and then try log back into onbiz
Oct 26, 2018, 3:06 pm
#8
Join Date: Nov 2008
Location: Thames Valley
Programs: BAEC, LHM&M, and even a dusty KLFB!
Posts: 893
Or alternatively to AnonBA's suggestion, use a different browser for your own BAEC and OnBiz activities. I always do one from Firefox and the other from Chrome, so I don't have to keep deleting cookies etc...
Dec 7, 2018, 1:56 am
#9
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,555
Anyone got confirmation?
Dec 7, 2018, 2:03 am
#10
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,520
thats what I do to and the only way to make it work in my case...
Dec 19, 2018, 8:18 am
#11
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,555
Apparently this has been the case for a while.
They state on their website that you can now do it with a booking made by a TA.However, you cannot upgrade one leg with Avios and the other with OB.
Feb 11, 2019, 2:44 pm
#12
Join Date: Jul 2010
Location: TLV/ATH/LON/EZE/NYC/UIP
Programs: BA*GGL, A3*G, AF*P, VS*S
Posts: 1,011
Does anyone know which booking class is eligible for upgrade? Is it the same as for Avios (ie everything except the cheapest economy)? And is it then subject to the same availability in the higher class as it is for a regular OB redemption (V/T/R/A) or does it need there to be Avios bucket availability?