Most indolent BA flight crew ever?
Feb 8, 2019, 3:32 pm
#46
Join Date: Mar 2009
Location: UK
Programs: BA Gold / Hilton Diamond / IHG Diamond Ambassador / Marriot Bonvoy Gold
Posts: 2,533
In my case the crew were the opposite on a LHR CAI. Drinks and meal completed in under 90 minutes. Raid the larder stripped bare in under 3 hours and crew vanished into F cabin that at least 6 of us had been decanted from st the gate.
add to this a filthy disgusting 787 and you have an airline that is simply incapable of living up to the hyperbole it peddles in TV ads.
i have an F redemption soon and then it star alliance for a change, for seriously lower fares and direct aisle access in business.
add to this a filthy disgusting 787 and you have an airline that is simply incapable of living up to the hyperbole it peddles in TV ads.
i have an F redemption soon and then it star alliance for a change, for seriously lower fares and direct aisle access in business.
Feb 9, 2019, 3:23 am
#47
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,175
Would you expect any other profession to perform badly because they work unsociable hours? Or your loved ones to be grumpy or abusive? Air crew aren't special snowflakes. If they can't hack it, it's simply not the right job for them. Lots of people find they can't work shifts; there's no shame in it, some people just can't hack it.
If a CSD sees they have crew members who can't hack it, surely they need to have a quiet word in someone's ear?
If a CSD sees they have crew members who can't hack it, surely they need to have a quiet word in someone's ear?
As for my loved ones being grumpy - well that is a fact of life when HI is sleep deprived. No, that's unfair - he gets peevish. He'll not admit it but after 33 years of marriage. I do not expect people to perform badly when working unsociable hours, but I am not surprised when they do not perform as well either. I am not defending poor service but looking for possible reasons. Do remember that I understand the problem - both of us worked all sorts of unsociable hours. He was in the police for many years. I just hope that no one thought that my performance suffered because of the hours that we flew.
Feb 9, 2019, 3:27 am
#48
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,145
I just hope that no one thought that my performance suffered because of the hours that we flew.
Feb 9, 2019, 3:47 am
#49
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
Would you expect any other profession to perform badly because they work unsociable hours? Or your loved ones to be grumpy or abusive? Air crew aren't special snowflakes. If they can't hack it, it's simply not the right job for them. Lots of people find they can't work shifts; there's no shame in it, some people just can't hack it.
If a CSD sees they have crew members who can't hack it, surely they need to have a quiet word in someone's ear?
If a CSD sees they have crew members who can't hack it, surely they need to have a quiet word in someone's ear?
We do sometimes see too many leaves-on-the-line type of excuses (whether or not in the guise of an ‘explanation’) for poor service : ranging from MF v WW crews ...... the wrong route ....the wrong aircraft ...... the wrong timing, day v night.
I’ve always been of the simplistic view that if a First class seat has been booked, then First class standards should be maintained. Every time.
Feb 9, 2019, 4:03 am
#50
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
Little that could be argued with here.
We do sometimes see too many leaves-on-the-line type of excuses (whether or not in the guise of an ‘explanation’) for poor service : ranging from MF v WW crews ...... the wrong route ....the wrong aircraft ...... the wrong timing, day v night.
I’ve always been of the simplistic view that if a First class seat has been booked, then First class standards should be maintained. Every time.
Feb 9, 2019, 4:34 am
#51
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,924
Feb 9, 2019, 4:47 am
#52
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
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Defined here >>> https://www.urbandictionary.com/defi...term=Snowflake
Feb 9, 2019, 5:20 am
#53
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
I think for many (though not all) of its usages, one could reasonably substitute the word wimp.
Feb 9, 2019, 5:26 am
#54
Join Date: May 2013
Posts: 6,349
You need to get out a bit more 😉
Feb 9, 2019, 9:04 am
#55
Join Date: Jul 2016
Location: Canada / AZ
Programs: BA Blue
Posts: 27
I fly 5-6 times a year LHR - West Coast in WT and am always thrilled when I am met at the door by a WW crew. MF crew are generally very friendly and cheerful but, in my experience, simply lack the professionalism and passion of the more mature crews. My theory is that any crew member who has done the job for years must love it and 99% of the time it shows in the standard of service they give. PS They invariably love being told how happy I am to have "an experienced crew" on!
Feb 9, 2019, 9:13 am
#56
Join Date: May 2006
Location: 5 miles from EMA
Programs: BD, BAEC Pleb, VS Pleb, Accor Pleb, HHonors Gold, Big White Season Pass
Posts: 5,904
Feb 9, 2019, 9:27 am
#57
Join Date: Jan 2010
Posts: 7,464
Feb 9, 2019, 9:34 am
#58
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,210
The writing was on the wall years before even Willie Walsh arrived at BA.....that's why he was hired after all. I would suggest those who compare new BA to old BA are always going to be disappointed in certain areas of todays product. Time has moved on.
Feb 9, 2019, 9:39 am
#59
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,765
About 11 people out of 30 in my WT+ cabin at present and I still bet time restraints prevent the crew managing anything!
Feb 9, 2019, 9:54 am
#60
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,612
You must be a glutton for punishment to keep going back to BA as every flight you have is terrible.
