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-   -   Not using outbound flight even if checked in? (https://www.flyertalk.com/forum/british-airways-executive-club/1953918-not-using-outbound-flight-even-if-checked.html)

woobl Jan 31, 19 12:51 am

Not using outbound flight even if checked in?
 
I think I know the answer to this, but since this has been in the news recently wanted clarification!

My partner is booked on a BA flight tomorrow LHR - BCN, returning on Sunday. She decided to come out to BCN early so I booked her a reward tickets on Avios travelling this afternoon as the change fee was quite expensive. As such, she wouldn't use the outbound tomorrow. I'm pretty sure that means the return would be automatically cancelled, but can this be clarified?

Thanks!

rossmacd Jan 31, 19 12:57 am

Correct, the return portion (or any subsequent sector) will be cancelled.

babats Jan 31, 19 12:57 am

You've answered your own question

woobl Jan 31, 19 12:59 am


Originally Posted by babats (Post 30722463)
You've answered your own question

Thanks.

Colin Jan 31, 19 1:36 am

A BA agent certainly can, with trivial keystrokes, restore the return segment after it is auto-cancelled.
The issue is how to convince the agent to do so.

After it auto-cancels, send BA a DM via Twitter vaguely saying you canít see your flight home in Manage My Booking, ask if it is related to changing my outbound, attach your flown boarding pass to the tweet, and close with ďjust want to make sure iím ready to fly on Sunday.Ē

woobl Jan 31, 19 1:55 am


Originally Posted by Colin (Post 30722550)
A BA agent certainly can, with trivial keystrokes, restore the return segment after it is auto-cancelled.
The issue is how to convince the agent to do so.

After it auto-cancels, send BA a DM via Twitter vaguely saying you canít see your flight home in Manage My Booking, ask if it is related to changing my outbound, attach your flown boarding pass to the tweet, and close with ďjust want to make sure iím ready to fly on Sunday.Ē

Would that be the boarding pass from the award ticket? I get the sense that it's a bit of a risk!?

Colin Jan 31, 19 1:58 am

yes. just keep it vague on the outbound change.

CCayley Jan 31, 19 2:12 am


Originally Posted by woobl (Post 30722571)
I get the sense that it's a bit of a risk!?

Indeed. Not to mention, dishonest also.

navylad Jan 31, 19 2:24 am

Sadly, you are correct in that your return segment will be cancelled, unless there were specific circumstances, of which not wanting to pay the change fee is not one of them. I wouldn't advocate fraudulently trying to get the return leg. This not only risks the flight (and is unlikely to be successful) but could also result in your BAEC account being terminated.

I'm assuming that the return flights tomorrow returning Sunday were also expensive, in which case, perhaps a return on Avios is required, or using a different carrier where there is the same price whether the flight is one-way or a return.

Flexible preferences Jan 31, 19 2:37 am


Originally Posted by CCayley (Post 30722596)
Indeed. Not to mention, dishonest also.

Yes, and sneaky as hell :eek:

SKT-DK Jan 31, 19 2:45 am


Originally Posted by Colin (Post 30722550)
A BA agent certainly can, with trivial keystrokes, restore the return segment after it is auto-cancelled.
The issue is how to convince the agent to do so.

After it auto-cancels, send BA a DM via Twitter vaguely saying you canít see your flight home in Manage My Booking, ask if it is related to changing my outbound, attach your flown boarding pass to the tweet, and close with ďjust want to make sure iím ready to fly on Sunday.Ē

I have always wondered why it is that people cannot just accept the terms and conditions of the ticket they bought (and accepted when doing the transaction).
If a company like BA or any other did the same to you, you would no doubt be raging on about it on forums like this and complaining to BA like there was no tomorrow...

UKtravelbear Jan 31, 19 2:49 am


A BA agent certainly can, with trivial keystrokes, restore the return segment after it is auto-cancelled.
The issue is how to convince the agent to do so.

After it auto-cancels, send BA a DM via Twitter vaguely saying you can’t see your flight home in Manage My Booking, ask if it is related to changing my outbound, attach your flown boarding pass to the tweet, and close with “just want to make sure i’m ready to fly on Sunday.”

the key strokes needed might only be trivial but the agent needs a good reason to over ride the auto cancel and that reason also needs to be good enough to convince a supervisor or manager as well.

The agent will also see that the passenger travelled on a different day to the same destination on an avios ticket.

Also the original outbound flight was never changed so how can the OP claim any sort of confusion? Especially given the purchase of the avios ticket?

This is as others have said risky and dishonest and promoting dishonesty is against flyer talk rules.


KARFA Jan 31, 19 3:15 am


Originally Posted by UKtravelbear (Post 3072262)
the key strokes needed might only be trivial but the agent needs a good reason to over ride the auto cancel and that reason also needs to be good enough to convince a supervisor or manager as well.

Indeed. I have been in the position of having the rest of a ticket cancelled because of an erroneous no-show on the first leg - I had flown the DUB-LHR but for some reason the information which came across from DUB said I had not. It was not trivial to get the ticket re-instated. Bearing in mind I have access to the excellent GGL team it took them over an hour to resolve and involved them checking the manifest to ensure I did actually fly. The idea some low level twitter agent is simply going to re-instate the ticket within a few seconds based on a bp without checking you actually flew is frankly deluded. Regardless of the moral and legal issues I would strongly advise the OP to ignore that advice as a waste of time.

itsmeitisss Jan 31, 19 3:56 am

what happens when the twitter agent asks for the booking reference?

SQTraveller Jan 31, 19 4:26 am

good luck with the reversal of the auto cancellation


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