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Old Jan 29, 2019, 3:23 pm
  #1  
Original Poster
 
Join Date: Mar 2017
Location: AMS
Programs: BAEC Silver, Flying Blue Gold, TK M&S Nobody
Posts: 2,472
App issues?
I have had the app throw an error and log me out twice today. I can then log back in, though there is an error saying not all reservations can be updated (I see both that I have active though).

Anyone else experiencing problems?
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Old Jan 29, 2019, 3:26 pm
  #2  
 
Join Date: Jun 2014
Programs: Executive Club: Gold - Flying Blue: Gold
Posts: 1,382
Originally Posted by etiene
I have had the app throw an error and log me out twice today. I can then log back in, though there is an error saying not all reservations can be updated (I see both that I have active though).

Anyone else experiencing problems?
got that last week. Whenever I try to refresh I get that message and I am then disconnected. Pretty annoying
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Old Jan 29, 2019, 10:48 pm
  #3  
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
 
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,528
Having the same issue (not for the first time...)
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Old Jan 30, 2019, 1:13 am
  #4  
 
Join Date: Nov 2014
Programs: BAEC, VS, Emirates, Hilton, Marriott, SPG
Posts: 83
Yep. Same here.
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Old Jan 30, 2019, 1:23 am
  #5  
 
Join Date: Jun 2008
Location: Surrey
Programs: BAEC: Silver
Posts: 90
same here - has been happening over the past 2 - 3 days
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Old Jan 30, 2019, 2:15 am
  #6  
gms
 
Join Date: Oct 2005
Location: South East, UK
Programs: BA Gold / GfL, Hilton Diamond
Posts: 2,432
Happened to me on Sunday. Perfect timing, as I was about to board a flight!
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Old Jan 30, 2019, 2:20 am
  #7  
 
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,896
Happening continuously for the last few days - maybe 10 times yesterday so in the end I asked for paper BPs for both flights.. even if it logs you out, why they can't use touch ID to log back in beats me.. My password is long and complicated and not easy to keep re-entering into a phone!
ThatT1Feeling is online now  
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Old Jan 30, 2019, 2:23 am
  #8  
 
Join Date: Sep 2017
Location: Tokyo
Programs: BA Gold, Star Alliance Gold
Posts: 4
Same for me since Monday
maxphillipsk is offline  
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Old Jan 30, 2019, 2:30 am
  #9  
 
Join Date: Jan 2017
Posts: 21
I have also been having this issue, seemed to start after the latest app update on my iPhone, version 5.51.3, very frustrating!
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Old Jan 30, 2019, 2:50 am
  #10  
Original Poster
 
Join Date: Mar 2017
Location: AMS
Programs: BAEC Silver, Flying Blue Gold, TK M&S Nobody
Posts: 2,472
Originally Posted by ThatT1Feeling
Happening continuously for the last few days - maybe 10 times yesterday so in the end I asked for paper BPs for both flights.. even if it logs you out, why they can't use touch ID to log back in beats me.. My password is long and complicated and not easy to keep re-entering into a phone!
I will recommend 1Password here [other password vaults are available!] - on the latest iOS it integrates with apps and pages [as long as it is given a url by the app] and will verify with TouchID before autofilling your password.
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Old Jan 30, 2019, 4:55 am
  #11  
rum
 
Join Date: Oct 2006
Location: All good weekends in the UK begin at Heathrow :)
Programs: Amex MR, A3, BAEC
Posts: 195
I've been getting this too since the latest update. I have a work phone as well as a personal with the BA app on both. It keeps throwing me out and it seems fairly random. And yes it happened just before I was about to board my flight. Not helpful at all.
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Old Jan 30, 2019, 5:56 am
  #12  
 
Join Date: Jan 2016
Location: London
Programs: BAEC Gold
Posts: 121
Same for me past few days. Always says there is a system issue and logs me out.
Atlantic 101 is offline  
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Old Jan 30, 2019, 6:15 am
  #13  
 
Join Date: Aug 2016
Location: London
Programs: British Airways
Posts: 114
Also, had this issue this morning.
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Old Jan 30, 2019, 6:19 am
  #14  
 
Join Date: Feb 2009
Posts: 1,060
I have problems with the apple app, but android app is fine. Maybe change the thread title to include apple/ios?
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Old Jan 30, 2019, 7:20 am
  #15  
rum
 
Join Date: Oct 2006
Location: All good weekends in the UK begin at Heathrow :)
Programs: Amex MR, A3, BAEC
Posts: 195
Originally Posted by muscat
I have problems with the apple app, but android app is fine. Maybe change the thread title to include apple/ios?
Good point. Both my phones are iOS
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