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NO SOUP FOR YOU! (CX noodle bar access for BA pax at SFO)

NO SOUP FOR YOU! (CX noodle bar access for BA pax at SFO)

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Old Jan 29, 19, 8:19 am
  #31  
 
Join Date: Feb 2010
Location: Bombay
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Just do like Elaine did: steal the recipe and pass it on to BA.

Or paraphrasing George: independent Cathay and relationship Cathay - Oneworld colliding.
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Old Jan 29, 19, 8:20 am
  #32  
 
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I suspect this is just an offshoot due to the ongoing rift between BA and CX which was recently discussed on the forum.
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Old Jan 29, 19, 9:00 am
  #33  
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Wow, you met a real life "Soup Nazi"
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Old Jan 29, 19, 11:32 am
  #34  
 
Join Date: Apr 2014
Location: LKPR
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Strange - coincidentaly when checking in for my Lhr-Prg flight on Sunday evening the BA agent actually suggested that I visited the CX f lounge. First time this has ever happned in over 10 years of travel!
OF
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Old Jan 29, 19, 12:44 pm
  #35  
 
Join Date: Aug 2010
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I am flying from there in a couple of weeks. Shall I email BA in advance to confirm the noodle position?

They have already sent, me an email telling me which lounge to use and it wasn't CX. China airlines?
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Old Jan 29, 19, 2:08 pm
  #36  
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When I asked for clarification, the two receptionists echoed what the chef said, suggesting that BA had specifically removed the noodle bar provision for BA pax in their contract with CX (I assume for the SFO lounge only, but I don't know). Which - if that's even true - seems utterly bizarre.

As for arguing with the chef, I was just very happy to get out of wanton-bashing distance.
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Old Jan 29, 19, 2:45 pm
  #37  
 
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Which would cost them more to provide - some doodle noodles or oodles of booze?
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Old Jan 29, 19, 2:46 pm
  #38  
 
Join Date: May 2010
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Originally Posted by newyorklondon View Post
When I asked for clarification, the two receptionists echoed what the chef said, suggesting that BA had specifically removed the noodle bar provision for BA pax in their contract with CX (I assume for the SFO lounge only, but I don't know). Which - if that's even true - seems utterly bizarre.

As for arguing with the chef, I was just very happy to get out of wanton-bashing distance.
On the face of it, this does seem very specific for a lounge contract agreement, and I can't see how the difference between eating noodles/soup, versus something else from the lounge would make that much difference in cost. The word 'suggesting' seems a little vague, and the original dialogue from the chef seemed incoherent to me. Did they actually say specifically that BA had changed the lounge contract to exclude the noodle bar? This just doesn't sound plausible to me.
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Old Jan 29, 19, 4:29 pm
  #39  
 
Join Date: Apr 2006
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Sounds like a job for a post on ba’s Twitter “can you please confirm that you’ve specifically removed access to noodle soup at the CX lounge in SFO on our £5000 business class tickets?”

would be quite entertaining to see their response and spluttering justification
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Old Jan 29, 19, 4:46 pm
  #40  
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Originally Posted by Flexible preferences View Post
The word 'suggesting' seems a little vague, and the original dialogue from the chef seemed incoherent to me. Did they actually say specifically that BA had changed the lounge contract to exclude the noodle bar? This just doesn't sound plausible to me.
The chef was just angry and not particularly coherent, whereas the two receptionists said specifically that "BA has excluded the noodle/soup bar for BA pax from their contract for the lounge with CX" and that they'd appreciate it if I made a complaint to BA. What I was not clear on is whether this is a recent change (i.e. from the start of the year, for example, which is what I thought they were suggesting).

I agree it all sounds implausible, but that's the story they are telling.

Last edited by newyorklondon; Jan 29, 19 at 6:22 pm
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Old Jan 29, 19, 4:55 pm
  #41  
 
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Seems odd BA would have a contract with a OW lounge? Surely OW membership provides the lounge contracts and flat rate charges?
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Old Jan 29, 19, 5:53 pm
  #42  
 
Join Date: Feb 2015
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I had this happen back in December. Chef asked which airline and when mentioning BA, she said sorry, BA doesn't pay for it. She was polite. Had soup in LHR T3 on the same trip. I was going to post about it but I forgot. Surprised this only emerged here almost a month and a half later.
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Old Jan 29, 19, 7:21 pm
  #43  
sxc
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Sounds like an expose by @Raffles is needed
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Old Jan 29, 19, 8:30 pm
  #44  
 
Join Date: Jun 2010
Location: London, UK
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Will keep an eye on this as I hope such ruling won't be applied to the T3 CX lounge. Have a few ex T3 trips coming up this summer. I want my Dan Dan Mien
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Old Jan 30, 19, 7:05 am
  #45  
 
Join Date: Oct 2017
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Was in CDG CX last weekend - No question of presenting a boarding pass at the Noodle Bar - I got my noodles no problem. No Moet though (is that just a T3 London thing?)
Will be in SFO later this year, I ruddy well hope they won't be witholding the noodles - what an outrage if so!
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