How would YOU improve T5 - radical ideas to reboot BA’s “home”
Jan 22, 19, 12:59 am
#1
Original Poster
Join Date: Mar 2017
Programs: BA GGL, GfL, Hilton Diamond, Hyatt Lifetime Globalist, AllAccor Diamond, Marriott Ambassador Elite
Posts: 850
How would YOU improve T5 - radical ideas to reboot BA’s “home”
I was chatting at length to a very strong critic of T5 the other day
My starters
- find a way to run more than two shuttle trains on the existing lines
- expand the footprint of GC north and turn it in to a dedicated business / silver lounge with a spa and showers, with checkin desks for J and fast track all moved to zone A
- turn GC south in to a second level for GF, with dining, showers and a gold spa
- remove the existing kitchen and spa and extend the CCR into them, including the wasted terrace space
- build a bridge and air bridges to the four aircraft stands immediately opposite the GF terrace by the south runway
- install a lift down to car service pickup direct from the GF lounge
- create a First Wing arrrivals zone with dedicated passport control, meet point and connections desk / security point
My starters
- find a way to run more than two shuttle trains on the existing lines
- expand the footprint of GC north and turn it in to a dedicated business / silver lounge with a spa and showers, with checkin desks for J and fast track all moved to zone A
- turn GC south in to a second level for GF, with dining, showers and a gold spa
- remove the existing kitchen and spa and extend the CCR into them, including the wasted terrace space
- build a bridge and air bridges to the four aircraft stands immediately opposite the GF terrace by the south runway
- install a lift down to car service pickup direct from the GF lounge
- create a First Wing arrrivals zone with dedicated passport control, meet point and connections desk / security point
Last edited by HFHFFlyer; Jan 22, 19 at 1:33 am Reason: UD
Jan 22, 19, 1:05 am
#2
Join Date: Jan 2007
Location: UK
Programs: Tufty Club (Gold), BAGA Gymnastics level 4, 440yds swimming certificate
Posts: 2,533
Let other airlines use it, and make BA share some of the pain of the rest of LHR. I really think AA should be co-located there, spinning off a whole chunk of both long and short haul to other terminals. That would also encourage BA to up their connections game.
Jan 22, 19, 1:08 am
#3
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 5,991
I would improve the environmental controls so that the interior of the entire terminal is at a comfortable temperature, instead of always too hot.
Part of that would be to replace all the lounge chillers with refrigeration equipment that dumps the heat outside instead of into the room.
Part of that would be to replace all the lounge chillers with refrigeration equipment that dumps the heat outside instead of into the room.
Jan 22, 19, 1:18 am
#4
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 13,846
There is no room for AA flights in T5. If there was room for more flights from T5 - they and HAL would have to extend C and build D - then BA flights from T3 should move first rather than be split off.
Jan 22, 19, 1:37 am
#5
Original Poster
Join Date: Mar 2017
Programs: BA GGL, GfL, Hilton Diamond, Hyatt Lifetime Globalist, AllAccor Diamond, Marriott Ambassador Elite
Posts: 850
Can't see how AA would fit sadly. Aer Lingus, on the other hand would fit nicely, especially with some of the suggested improvements. If IAG were to take a group wide view, money could surely be saved. Doing that may even open up some route consolidation opportunities for the two airlines to share the route with larger 321s, releasing some slots without breaching the regulatory undertakings IAG gave about the service frequency.
Jan 22, 19, 2:30 am
#10
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,776
Jan 22, 19, 2:39 am
#11
Join Date: Sep 2008
Location: UK
Programs: BA Gold, Bonvoy Platinum, HH Diamond, SQ KF Silver; others
Posts: 721
Properly renovate / modernize the showers at both south lounges and arrivals, and increase the number of showers at south lounges.
Make connections fast track work properly - e.g., physically remove the possibility of non-fast track passenegers being directed into there too. Although since I always use landside-TFW path now, the persistently rubbish fast track connections doesn't bother me directly anymore.
Adjust the "street furniture" and visual cues so that the hordes plodding and ambling about the main terminal are encouraged not to clog up the pathways for passengers who just want to walk from one place to another efficiently and not feel they have fallen into a shopping mall on a bank holiday.
Keep the arrivals immigration e-gates all working/on all the time (rather than arriving to see a big queue and only 4 gates working).
GC North should be bigger/better. It would be nice if GF were bigger too but honestly probably not critical.
I'd rather have improvements to the A lounges and confidence of transit time from A to C than another lounge in C.
Overall, in fairness, it's not that bad a terminal.
Make connections fast track work properly - e.g., physically remove the possibility of non-fast track passenegers being directed into there too. Although since I always use landside-TFW path now, the persistently rubbish fast track connections doesn't bother me directly anymore.
Adjust the "street furniture" and visual cues so that the hordes plodding and ambling about the main terminal are encouraged not to clog up the pathways for passengers who just want to walk from one place to another efficiently and not feel they have fallen into a shopping mall on a bank holiday.
Keep the arrivals immigration e-gates all working/on all the time (rather than arriving to see a big queue and only 4 gates working).
GC North should be bigger/better. It would be nice if GF were bigger too but honestly probably not critical.
I'd rather have improvements to the A lounges and confidence of transit time from A to C than another lounge in C.
Overall, in fairness, it's not that bad a terminal.
Jan 22, 19, 2:53 am
#13
Join Date: Aug 2006
Location: Switzerland
Posts: 1,321
Stop the stupid scrum for the baggage drop machines. It's pathetic. There's no queueing system. One person randomly picks those who push to the front to show their passport and boarding pass. There's no desk to put things on. There's no space to put bags down properly so you just juggle everything while trying to show a mobile boarding pass to someone who then doesn't even look at them properly.
Consider putting the business class check-in desks near the tube/HEx entrance rather than in the middle of the room.
Stop faking the "go to gate" and "boarding" announcements, or make the B and C gates less depressing places to wait.
Run more tubes to T5.
Having said all this, I still think it's a good terminal overall.
Consider putting the business class check-in desks near the tube/HEx entrance rather than in the middle of the room.
Stop faking the "go to gate" and "boarding" announcements, or make the B and C gates less depressing places to wait.
Run more tubes to T5.
Having said all this, I still think it's a good terminal overall.
Jan 22, 19, 3:00 am
#14
Join Date: Jun 2018
Location: TXL
Programs: BA GGL/CCR; AB Platinum; Hilton Diamond
Posts: 55
Renovate the Toilets in CCR and GF and reduce space to build more. I never understood who needed that much space - half of the current would still be enough to change clothes..
