BA IB code share not crediting?

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Old Jan 22, 19, 1:21 am
  #1  
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BA IB code share not crediting?

Hi everyone,

At Christmas I took advantage of the cheap fares to the US for a nice break away.

I used an OTA and after the event realised that they had booked all the flights (on BA through a variety of airlines). I went MAN - LHR (BA/BA) LHR - DEN (BA/IB) then returned MSY - LHR LHR - MAN (BA/AA). All the flights credited fine except the IB sector. I phoned the exec club and they said they would sort. Just got an email saying they canít.

I thought all IB would credit? Am I wrong? How do I find out the booking class of the flight after flying? It doesnít seem to be on my electronic boarding pass and I canít access the full details on MMB any more.

Any help much appreciated. Thanks in advance.
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Old Jan 22, 19, 1:23 am
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Was the missing sector on OW metal?

I suggest you contact @BAMissingAvios and explain. They should sort it out for you?
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Old Jan 22, 19, 2:06 am
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Yes it was on BA metal. My partner has just told me his miles and tier points have credited, so hopefully I should be able to get it sorted.
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Old Jan 22, 19, 2:09 am
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Had the same thing on a flight to BCN, BA metal, IB code. Didn't credit. Filled in the Form online and got them within the week
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Old Jan 22, 19, 2:12 am
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Originally Posted by hypercrypt View Post
Had the same thing on a flight to BCN, BA metal, IB code. Didn't credit. Filled in the Form online and got them within the week
Same. I've booked quite a lot of the LGW-BCN cheap business class fares recently, IB ticketed on BA metal. They reliably never credit and I have to fill in the form each time. Seems ridiculous that two companies which are both part of IAG can't sort this kind of thing out.
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Old Jan 22, 19, 2:24 am
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BA metal flights sold as IB codeshares on IB issued tickets never credit automatically to BAEC. Assuming it’s been more than a week since the flight and you have the IB 075 ticket number, just do an online partner claim via BAEC and the TP/Avios should credit within 1-2 days.
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Old Jan 22, 19, 3:54 am
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BA IB code share not crediting?

Iberia 075 ticket, BA metal, IB code does not credit automatically in my experience. No idea why.
Claiming via avios partner can result in:-

1. Tier Points / Avios being added in 1-2 days (50/50)
2. BA Exec Club passing to Iberia to "Investigate". " Claims can take up to 8 weeks to be processed." This invariably leads to the claim being rejected with no reason and an automated email saying " Iím afraid we are unable to complete your claim for Avios and Tier Points on the following flight: This results in a call to India who "create a form and pass for processing" which then takes 10 days.(50/50)
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Old Jan 22, 19, 4:12 am
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Originally Posted by Oaxaca View Post
BA metal flights sold as IB codeshares on IB issued tickets never credit automatically to BAEC. Assuming itís been more than a week since the flight and you have the IB 075 ticket number, just do an online partner claim via BAEC and the TP/Avios should credit within 1-2 days.
What do you do if you are missing that one flight (BA metal / IB issued) to hit silver and you are flying next on BA within a week and hoping to get into the lounge. Normally BA/BA flights on 125 post really quickly for me, did not even occur being IAG that BA/IB might take so long.
Would calling BA and asking to do it manually few days after the flight result in credit faster?
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Old Jan 22, 19, 9:34 am
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Originally Posted by lehovec View Post
What do you do if you are missing that one flight (BA metal / IB issued) to hit silver and you are flying next on BA within a week and hoping to get into the lounge. Normally BA/BA flights on 125 post really quickly for me, did not even occur being IAG that BA/IB might take so long.
Would calling BA and asking to do it manually few days after the flight result in credit faster?
Iíve never tried to get a quicker credit. Since IB is the marketing carrier, it is IB rather than BA which approves the credit, so itís probable a call to BA would cause it to be referred to IB. That wouldnít necessarily shorten the process, unless the BA call centre can do the system request in the back office sooner than it can be done on the website by a consumer. I wouldnít bet on being able to speed this process up, but others may know differently. You could try and make the online claim earlier, if the website will allow it.
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Old Jan 22, 19, 1:07 pm
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Originally Posted by volar View Post
Same. I've booked quite a lot of the LGW-BCN cheap business class fares recently, IB ticketed on BA metal. They reliably never credit and I have to fill in the form each time. Seems ridiculous that two companies which are both part of IAG can't sort this kind of thing out.
I also had the same issue with LGW-BCN in Business Class which was IB ticketed on both BA and IB Metal. However, once I filled in the "Missing Avios" form, it was credited to my account.
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