What happened then? [Redemption space gone after PayPal payment showed pending]
Jan 19, 2019, 5:32 pm
#1
Original Poster
Join Date: Jan 2007
Location: Home Counties, UK
Programs: BA Silver
Posts: 539
What happened then? [Redemption space gone after PayPal payment showed pending]
So, I sat up until midnight in order to grab a DUR/LHR redemption in J for 09/01/2020 and the flights appeared so I chose and went through the usual procedure and paid the APD via PAYPAL which went through. Then a message popped up on the BA site to say that the order could not be completed and to contact BA. However PAYPAL sent me the confirmation through and it shows pending on my account. When I rechecked the flights there were now no BA flights where there had been a goodly choice 5 minutes before but there were three for Qatar which had not shown originally. I have not received anything email wise from BA so I would think have missed out on the flight, but why? What the heck happened there? Off to bed. I guess I’ll phone them in the morning.
Last edited by Shingi; Jan 19, 2019 at 6:24 pm
Jan 20, 2019, 12:22 am
#3
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,176
You won’t have paid APD on a one way DUR-LHR flight. It would have been airport fees, any South Africa Taxes and of course the BA carrier surcharge.
the pending charge will drop off your PayPal account in the next couple of days.
little point in phoning BA as all thy will say is someone completed the transaction before you did.
the QR fights appearing is likely due to time lag between QR uploading ththeir flights and the BA system picking them up.
the pending charge will drop off your PayPal account in the next couple of days.
little point in phoning BA as all thy will say is someone completed the transaction before you did.
the QR fights appearing is likely due to time lag between QR uploading ththeir flights and the BA system picking them up.
Jan 20, 2019, 12:46 am
#4
Join Date: May 2010
Location: UK
Posts: 5,380
You have to be FAST when grabbing redemption seats on popular routes. The first night that I did it, I thought I went through the screens pretty quick, but still lost out. The next night I was lightning fast through the process and got the two J seats. That was to CPT (for my parents actually).
Jan 20, 2019, 2:02 am
#5
Original Poster
Join Date: Jan 2007
Location: Home Counties, UK
Programs: BA Silver
Posts: 539
Wow, I thought I’d been lightening quick as it was. It was just choosing the connection I guess that slowed me down and the Thursday DUR/LHR direct didn’t even show on the options to begin with, just the ones via JNB. Luckily I am very flexible with dates, being retired, so will just carry on trying and thank you for your replies which make absolute sense and I won’t phone BA and I won’t worry about the PayPal transaction showing up as I am sure that it will drop off.
Jan 20, 2019, 2:49 am
#6
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,736
Wow, I thought I’d been lightening quick as it was. It was just choosing the connection I guess that slowed me down and the Thursday DUR/LHR direct didn’t even show on the options to begin with, just the ones via JNB. Luckily I am very flexible with dates, being retired, so will just carry on trying and thank you for your replies which make absolute sense and I won’t phone BA and I won’t worry about the PayPal transaction showing up as I am sure that it will drop off.