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Jan 9, 2019, 11:35 am
#18
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,530
Is it planned long term to use automated safety demo voice (for example like Finnair) as all the shorthaul aircraft's screens are enhanced and we see more and more manual safety demonstrations? One advantage would be to be able to play key safety information in other languages, too + then the cabin crew don't have to do it. Some have seemed very nervous / unsure when reading the text.
Jan 9, 2019, 12:28 pm
#19
Join Date: May 2016
Location: UK
Posts: 456
Different service port/starboard
I have a question about different service depending on which side of the aircraft you are on. We flew in F for the first time in November and thoroughly enjoyed it. We were in one of the pairs of seats and Mrs Definitas received a more expanded service than I did. She was asked for her food preferences some time before me and, as a result, got her choice, whereas I didn’t. She was offered pyjamas whereas I wasn’t (it was a daytime flight) and was offered chocolates from a box after lunch and I wasn’t. None of these things made me feel like I wanted to “complain” but I wondered how much is down to individuals and how much is down to training (and departure from that training). We are flying F again at the end of the month (amex 2-4-1) and, having a bit of a sweet tooth, I might be tempted to mention the chocolates in particular. That said, I'm only a lowly blue BAEC member. Are the chocolates held for GGL members? (Lol)
Jan 9, 2019, 12:46 pm
#20
Join Date: Jan 2013
Location: U.K.
Programs: BA Exec Club Gold, Hilton Honors Diamond
Posts: 277
When planes get flown to Manila/Cardiff/elsewhere etc for maintenance are there specific crews for that on a rota or is it just part of being say an A380/A32X pilot etc and all pilots will at some point go there and back?
Also on the longer hauls is there a member of CC too?
Curious as always, thanks!
Pete
Also on the longer hauls is there a member of CC too?
Curious as always, thanks!
Pete
Jan 9, 2019, 1:01 pm
#21
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,092
I have a question about different service depending on which side of the aircraft you are on. We flew in F for the first time in November and thoroughly enjoyed it. We were in one of the pairs of seats and Mrs Definitas received a more expanded service than I did. She was asked for her food preferences some time before me and, as a result, got her choice, whereas I didn’t. She was offered pyjamas whereas I wasn’t (it was a daytime flight) and was offered chocolates from a box after lunch and I wasn’t. None of these things made me feel like I wanted to “complain” but I wondered how much is down to individuals and how much is down to training (and departure from that training). We are flying F again at the end of the month (amex 2-4-1) and, having a bit of a sweet tooth, I might be tempted to mention the chocolates in particular. That said, I'm only a lowly blue BAEC member. Are the chocolates held for GGL members? (Lol)
Never sit in your seat and feel unhappy, if you are not being treated as you expect then ask to speak to one of the senior crew onboard so that we can manage the situation.
Jan 9, 2019, 1:10 pm
#22
Join Date: May 2017
Location: ORD
Posts: 369
When traveling longhaul with an infant and seated at a child seat position, what's the best way to ensure we receive one of the child seats on board? I believe there are fewer carrycots and child seats than there are carrycot/child seat positions, but I could be wrong.
Jan 9, 2019, 1:16 pm
#23
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,092
There are more car seats and cots than bassinet positions, the only problem we sometimes have is not enough cots, I would inform the crew once seated that you need one of the car seats.
Jan 9, 2019, 1:25 pm
#24
Join Date: May 2017
Location: ORD
Posts: 369
Jan 9, 2019, 1:47 pm
#25
Join Date: Feb 2006
Location: London
Programs: BAEC
Posts: 2,644
I have a question about different service depending on which side of the aircraft you are on. We flew in F for the first time in November and thoroughly enjoyed it. We were in one of the pairs of seats and Mrs Definitas received a more expanded service than I did. She was asked for her food preferences some time before me and, as a result, got her choice, whereas I didn’t. She was offered pyjamas whereas I wasn’t (it was a daytime flight) and was offered chocolates from a box after lunch and I wasn’t. None of these things made me feel like I wanted to “complain” but I wondered how much is down to individuals and how much is down to training (and departure from that training). We are flying F again at the end of the month (amex 2-4-1) and, having a bit of a sweet tooth, I might be tempted to mention the chocolates in particular. That said, I'm only a lowly blue BAEC member. Are the chocolates held for GGL members? (Lol)
I have a family member traveling next month in CW on BA from LHR to the USA. She is vegetarian and has also been diagnosed as having a gluten intolerance which does make food somewhat tricky. BA have a gluten free option, a vegetarian option but not a gluten free vegetarian option. So there isn't really a simple solution other than taking her own food.
I expect some of the vegetarian meal may happen to be gluten free and some of the gluten free meal may happen to be vegetarian. Does BA have the ingredients/allergen list for their meals (eg could we look at the VLML ingredients list to see whether there are any gluten containing ingredients)? Is this information available in advance?
Are there any other suggestions anyone has for dealing with this situation? I was wondering whether she should take a lunch box and fill it up in the lounge (if the food there is well labelled).
I expect some of the vegetarian meal may happen to be gluten free and some of the gluten free meal may happen to be vegetarian. Does BA have the ingredients/allergen list for their meals (eg could we look at the VLML ingredients list to see whether there are any gluten containing ingredients)? Is this information available in advance?
Are there any other suggestions anyone has for dealing with this situation? I was wondering whether she should take a lunch box and fill it up in the lounge (if the food there is well labelled).
You're not supposed to remove food from the lounge, but I imagine if you explained to the lounge staff what you were doing, they would probably let you fill a lunchbox. Just make sure you don't bring fresh food into the USA undeclared!
Jan 9, 2019, 5:37 pm
#26
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
Jan 10, 2019, 2:51 am
#28
Join Date: Jun 2010
Location: London
Programs: Mucci Blue, BAEC Gold, Blockbuster Video card
Posts: 1,378
Are CC ever trained in any aspects of flight deck (eg how to work radios and other such tasks) in the event of one of Skipper or FO being incapacitated? Or is the expectation at that point always that the remaining member of the flight crew immediately diverts to nearest viable alternate and handles all the cockpit workload his / herself?
Just curious...
Just curious...