Ask the staffer
#976
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,105
Which aircraft (and decks, if A380) still have the "four corners" service style in WT, where trolleys start at the front and back of each aisle and meet in the middle?
#977
Join Date: Dec 2016
Posts: 587
The 787 requires 2 to a double trolley so it’s just front to back. The same applies on the A380.
WTP is always front to back.
#979
Join Date: Oct 2009
Location: Scotland
Programs: BA Silver, Hilton Diamond, BD Blue (RIP)
Posts: 1,976
It's a shame that the WiFi portal doesn't have a flight map on it - that would basically replace it.
#980
Join Date: Dec 2010
Location: Lincoln, UK
Programs: BAEC Gold, IHG Spire Ambassador, Hilton Diamond, Starbucks Gold
Posts: 1,266
That is a great call that would cost virtually nothing. But it is an IT fix, albeit software. We all know how fickle BA's IT infrastructure is so I imagine this is so far down the priority list it will not be in our lifetime.
#981
Join Date: Nov 2017
Posts: 3,059
Despite having a BA logo on the homepage, onboard wifi is entirely an IAG function. A map still be a nice addition though - don’t some airlines team up with FR24 for it?
#983
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,307
#984
Join Date: Aug 2002
Location: Essex, UK
Programs: BA Executive Club, AZ, VS, AA, UA
Posts: 602
CE min/max staffing
Evening all. Travelling later this month down to RAK on what appears to be a very busy CE cabin, with 14 rows allocated.
Made me wonder how many crew will be allocated to CE, and what the thresholds are? I’m assuming if the cabin is very quiet then it’s only one, how many does it go up to?
Made me wonder how many crew will be allocated to CE, and what the thresholds are? I’m assuming if the cabin is very quiet then it’s only one, how many does it go up to?
#985
Join Date: Dec 2016
Posts: 587
Evening all. Travelling later this month down to RAK on what appears to be a very busy CE cabin, with 14 rows allocated.
Made me wonder how many crew will be allocated to CE, and what the thresholds are? I’m assuming if the cabin is very quiet then it’s only one, how many does it go up to?
Made me wonder how many crew will be allocated to CE, and what the thresholds are? I’m assuming if the cabin is very quiet then it’s only one, how many does it go up to?
If you were on an A320, you’d only get 5 crew.
#986
Join Date: Aug 2002
Location: Essex, UK
Programs: BA Executive Club, AZ, VS, AA, UA
Posts: 602
There’s a matrix. It essentially depends on the number of seats occupied and the aircraft type as well as the flight length. RAK is a Band 4. Assuming you’re on an A321, with every seat occupied then there will be (at least) 6 crew on the aircraft. The IFM/L will decide how best to spread them around the aircraft. If it were me I’d have 4 at the front and 2 at the back on this config during the service, and release one to the back afterwards.
If you were on an A320, you’d only get 5 crew.
If you were on an A320, you’d only get 5 crew.
#988
Join Date: Jul 2016
Location: Milton Keynes, UK
Programs: BA Gold (OW Emerald), TK Elite (*A Gold)
Posts: 573
The other day I entered the B lounge and upon scanning my BP to enter the agent advised the flight was currently showing as leaving ten minutes early. There was still about an hour before the departure.
How can BA know a flight will be leaving early so far in advance? Once every had boarded I understand, but an hour before? It was BA275 to LAS if it matters.
How can BA know a flight will be leaving early so far in advance? Once every had boarded I understand, but an hour before? It was BA275 to LAS if it matters.
#990
Join Date: Mar 2019
Posts: 129
It’s called an ASO flight. Adjusted scheduled off-blocks. It is primarily to get the resources in place earlier than the minimum engagement times which could cause a delay. The departure time is brought forwards by 5minutes on short-haul and 10minutes on long haul around 1-2 hours out. This is an internal process to reduce a delay or risk in that days schedule and nothing to cause concern or worry to passengers travelling. It’s not like those US airline videos you see where planes literally leave early while there are still passengers missing!
The lounge agent probably only mentioned it as where there is a time change/delay to the flight it appears in bold red on the Fly screen. They were probably expecting to inform you of a delay rather than an early departure!
The lounge agent probably only mentioned it as where there is a time change/delay to the flight it appears in bold red on the Fly screen. They were probably expecting to inform you of a delay rather than an early departure!