Ask the staffer
Dec 11, 2022, 9:49 pm
#886
Join Date: Aug 2010
Location: Naas at the weekend and FRA during the working week
Programs: EI Aer Club Concierge , BAEC Silver, Tesco clubcard
Posts: 409
Which lounge for transit?
Hi there. I am arriving into T5 travelling First and connecting to Club Europe also out of T5 after a 4 hour gap. Can you tell me which lounge I can use on arrival? Many thanks.
Dec 13, 2022, 4:45 am
#890
Join Date: Jun 2022
Location: London
Programs: BA Blue
Posts: 7
Morning all!
A mate of mine is travelling back to Cape Town tonight to see his father after having had a big op. If I find out which of the two flights he's on, might it be possible to have him given a can of Tiger saying it's from me, to help cheer him up a bit?
Thanks!
A mate of mine is travelling back to Cape Town tonight to see his father after having had a big op. If I find out which of the two flights he's on, might it be possible to have him given a can of Tiger saying it's from me, to help cheer him up a bit?
Thanks!
Dec 13, 2022, 4:58 am
#892
Join Date: Jun 2022
Location: London
Programs: BA Blue
Posts: 7
Shows you how long since I've been on a flight, thinking Tiger's still part of the offering!
Cheers!
Dec 16, 2022, 9:51 am
#893
Join Date: Oct 2022
Location: Nottingham, United Kingdom
Programs: BA GGL
Posts: 61
T5 Lounge Access Issues
Hi,
I’m 16 and have managed worked my way up to Gold status but because I fly always alone I didn’t get let into the lounges every time at T5 due to the alcohol (no where else in Europe has had issues). One day someone who was quite rude ended up putting a note on the system so I rarely get in and even if I do I’m later asked to leave because I’m told the lounge gets a phone call asking them to do so. Some staff have suggested calling customer service for a manager to put a note on to grant Concorde Room access as it’s the only lounge without self serve alcohol but they never seem to be able to. Does anyone a know how or who I need to speak to in order to be allowed in?
Thanks
I’m 16 and have managed worked my way up to Gold status but because I fly always alone I didn’t get let into the lounges every time at T5 due to the alcohol (no where else in Europe has had issues). One day someone who was quite rude ended up putting a note on the system so I rarely get in and even if I do I’m later asked to leave because I’m told the lounge gets a phone call asking them to do so. Some staff have suggested calling customer service for a manager to put a note on to grant Concorde Room access as it’s the only lounge without self serve alcohol but they never seem to be able to. Does anyone a know how or who I need to speak to in order to be allowed in?
Thanks
Dec 16, 2022, 2:29 pm
#894
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,586
Some staff have suggested calling customer service for a manager to put a note on to grant Concorde Room access as it’s the only lounge without self serve alcohol but they never seem to be able to. Does anyone a know how or who I need to speak to in order to be allowed in?
If you're hoping for CCR access in lieu of the Galleries lounges they won't let you in to, that's probably not going to happen, but can always ask if/when you're turned away from the lounge you would otherwise be entitled to enter if not for your age. I wouldn't get your hopes up though. Sorry you're not getting the full experience yet, well done on making Gold already.
Dec 17, 2022, 12:40 am
#895
Join Date: Feb 2014
Location: ±38,000 feet
Programs: LH HON, BA GGL, AF Plat, EK Plat
Posts: 6,428
Hi,
I’m 16 and have managed worked my way up to Gold status but because I fly always alone I didn’t get let into the lounges every time at T5 due to the alcohol (no where else in Europe has had issues). One day someone who was quite rude ended up putting a note on the system so I rarely get in and even if I do I’m later asked to leave because I’m told the lounge gets a phone call asking them to do so. Some staff have suggested calling customer service for a manager to put a note on to grant Concorde Room access as it’s the only lounge without self serve alcohol but they never seem to be able to. Does anyone a know how or who I need to speak to in order to be allowed in?
Thanks
I’m 16 and have managed worked my way up to Gold status but because I fly always alone I didn’t get let into the lounges every time at T5 due to the alcohol (no where else in Europe has had issues). One day someone who was quite rude ended up putting a note on the system so I rarely get in and even if I do I’m later asked to leave because I’m told the lounge gets a phone call asking them to do so. Some staff have suggested calling customer service for a manager to put a note on to grant Concorde Room access as it’s the only lounge without self serve alcohol but they never seem to be able to. Does anyone a know how or who I need to speak to in order to be allowed in?
Thanks
Dec 19, 2022, 12:44 pm
#896
Join Date: Sep 2010
Location: Las Vegas
Programs: BA Gold; Hilton Honors Diamond
Posts: 3,227
For BA at T5 who allocates the stands? Is it BA or is it Heathrow Airport? I have had feedback from BA relating to the use of bus gates and the reply says "I appreciate why you would expect us not to use a bus gate. However, we take instruction from the airport on the stand we arrive into and depart from. I'm afraid we're unable to change this, as this is down to the airport."
Is that correct? I thought that for T5 at least it was BA who handled stand allocations.
Thanks!
Is that correct? I thought that for T5 at least it was BA who handled stand allocations.
Thanks!
Dec 23, 2022, 10:00 am
#898
Join Date: Aug 2009
Posts: 648
Had a missed approach on CityFlyer at Florence today (BA3279) due to low visibility and a diversion to Pisa.
Out of interest what determines whether a second approach is attempted or an immediate decision to divert is made? Is it a view on if the weather is going to improve or are some airports one try and that’s it? Also what’s the decision height? From the view of the airport when we were climbing it felt like it could have between somewhere between 500-1000ft?
Thanks in advance!
Out of interest what determines whether a second approach is attempted or an immediate decision to divert is made? Is it a view on if the weather is going to improve or are some airports one try and that’s it? Also what’s the decision height? From the view of the airport when we were climbing it felt like it could have between somewhere between 500-1000ft?
Thanks in advance!
Dec 23, 2022, 11:00 am
#899
Join Date: Jan 2005
Location: UK
Programs: Mucci. And BA Gold – previous awards - Gold 11, Silver 7, Bronze 4.
Posts: 4,233
Had a missed approach on CityFlyer at Florence today (BA3279) due to low visibility and a diversion to Pisa.
Out of interest what determines whether a second approach is attempted or an immediate decision to divert is made? Is it a view on if the weather is going to improve or are some airports one try and that’s it? Also what’s the decision height? From the view of the airport when we were climbing it felt like it could have between somewhere between 500-1000ft?
Thanks in advance!
Out of interest what determines whether a second approach is attempted or an immediate decision to divert is made? Is it a view on if the weather is going to improve or are some airports one try and that’s it? Also what’s the decision height? From the view of the airport when we were climbing it felt like it could have between somewhere between 500-1000ft?
Thanks in advance!
Normally if the visibility is ok, but it is a wind problem then they might have two approaches, but as stated above, if it all looks like it will be too hard (and potentially beyond the pilot’s experience/risk appetite), then the right thing to do is go elsewhere.
Dec 23, 2022, 4:00 pm
#900
Join Date: Nov 2018
Programs: BAEC Silver
Posts: 876
I seem to recall from family flight crew, that in terms of go arounds, BA don’t usually do more than three as otherwise the passengers get frightened? No idea if this is true - I’m sure someone will assist on this….