rosswill

Thank you. Makes sense.

chazman189

Why the 75 minutes on BA and seemingly not on US-based airlines?

Can I help you

It’s just the time needed to deliver and collect the service items ready for the 40 minutes announcement from the flight crew, from 40 minutes before landing the crew should be preparing the cabin and galleys for landing and customers have time to use the toilets and get themselves ready for landing. What do US based airlines do?

rosswill

Think I need to invent a self-illuminating trolley!

St Elmos Fire

Probably answered before, apologies if so, but if I submit a “Say Thank You” about a member of cabin crew, what typically is sent to the crew member? Does it trigger anything more than an internal email, if that?

And if I wrote “fed me double helpings of G&T for seven straight hours, offered me a hot towel from World Traveller Plus and a spare ham and cheese panini from the crew meals”… which I didn’t say any of in case he/she got into trouble… but if I had would he/she be told off for this?

And the same question for the old days when I had a Golden Ticket to hand out? Any difference? Any more reliably passed on?

bd95

In my experience US airlines (looking at you Delta) tend to take about 3 hours to complete the meal service in J, then it’s lights out until lights back on 90-120 mins prearrival. All of which means that on an east coast to DUB winter night flight with a good going tail wind the lights are off for what seems like but a few minutes……

I generally find BA and VS “get” the need to maximise the rest period on the short overnight flights and leave the pre-arrival service as late as possible (though my experience these days is mostly up front). My best Y flight was in IRROPS on Air Canada Rouge with a midnight departure from YYZ - lights off all the way…..

flyslow

New one for me today. I was sitting in row 27 on A321Neo and put my tablet, headphones and bottle of water into seaback pocket.
Cabin crew member performing checks asked if those are mine and said that nothing can be in pockets during take off and landing as it's a trip hazard in an emergency and everything must go overhead.
I was surprised because it hasn't happened before but I wasn't going to argue.
Instead I suggested that I'll hold the items in my hands and will start a movie after safety demo, but this wasn't allowed either, in an emergency I would drop the stuff and they will become a trip hazard. Kinda makes sense though.

KARFA

Absolute garbage. It isn’t true of normal or exit rows that seat back pockets can’t be used for takeoff or landing. Where is BA getting these idiots?

in addition you are allowed to hold up to an iPad sized electronic device even in the exit row for takeoff or landing.

BOH

I had exactly this on a flight DUS-LCY earlier this year. Was sitting in an exit row on an Embraer and was told my I-Pad, headphones and newspaper were not allowed in the seatback pocket. I argued and said 99% of times when I fly BA I sit in an exit row and this has never, ever been mentioned before by any CC. He insisted so I had to comply.

However in some 14 or so BA segments since (and all in the exit row) I have never been instructed to do this since and the exact same items have been allowed to remain in the seat pocket.

BOH

Duplicated

EJetter

On Cityflyer laptops may not be stowed in seat back pockets in any row and crew will be extra vigilant in the exit row, however your items should have been allowed.

1Aturnleft

Sent a couple of thankyous and Golden Tickets to friends who've worked for BA in the past. When traveling on flights they've been working on flights I've held a revenue ticket for I hasten to add so completely legitimate. The Golden Tickets filtered through as email feedback from their managers a month or so after submitting. One thankyou again fedback within a few weeks. The other one never made it to the recipient... so I take it as that particular line manager not being particularly effective.

What I don't know is whether during the great crew cull in 2020 if Golden Tickets and Thankyous would have been taken into consideration when finalising decisions over who to keep. No doubt a whole load of other important performance data would have been taken into account but I'm curious whether these gestures over performance might have had an influence or weighting towards retaining certain individuals... be that in an official measurement over capacity, anecdotal demonstration of character or otherwise (not at all).

Misco60

I don't think that the type of ticket you hold affects the legitimacy of submitting Golden Tickets for your mates.

IAMORGAN

I suppose it depends on who decides / influences. If it’s someone who knows nothing about the person & is just relying on predetermined metrics like date hired, performance ratings at reviews and kpis etc (punctuality / bradford factor etc) then maybe not if golden tickets don’t show up. If line managers influence then even informally as a human it is hard to ‘disregard’ things you know to be true & you can unconsciously be influenced by them.

1Aturnleft

Quite, although if I were the line manager, I'd probably question the legitimacy if I were travelling on the recipients staff travel for example. Or indeed if I submitted one where no travel had actually taken place (assuming the recipient was a crew member).