Ask the staffer
Jan 10, 2019, 5:01 am
#32
Join Date: Aug 2008
Posts: 2,065
Are CC ever trained in any aspects of flight deck (eg how to work radios and other such tasks) in the event of one of Skipper or FO being incapacitated? Or is the expectation at that point always that the remaining member of the flight crew immediately diverts to nearest viable alternate and handles all the cockpit workload his / herself?
Just curious...
Just curious...
Jan 10, 2019, 6:36 am
#33
Join Date: Apr 2012
Location: Londinium
Programs: BAEC Gold, BA Amex PP, Virgin Gold
Posts: 287
Has there been an instance of flight crew requesting assistance from "any onboard pilots"? I imagine doing an autoland might come into play in the case of single-pilot operation to reduce the workload, rather than worry about the competence of a flight-sim/BAFT jockey!
Jan 10, 2019, 6:38 am
#34
Join Date: Aug 2008
Posts: 2,065
We wouldn’t do that. There are too many unknowns about the assistance offered
Jan 10, 2019, 3:08 pm
#36
Join Date: Dec 2012
Posts: 3,197
Yes, QR J. Knocked the socks of off BA in J but there was a language barrier with my originally assigned crew member until a more “northern friendly” crew member was sourced ��
CX F, on par service wise i’d say apart from F&B in which case CX yet again........won
AA out of MAN.........NEVER Again!
surprised? No. Bonus targets are king in BA, customers...... god knows. But fear not, we don’t mess with safety.
Jan 11, 2019, 6:29 am
#37
Join Date: Jun 2010
Location: London
Programs: Mucci Blue, BAEC Gold, Blockbuster Video card
Posts: 1,378
Still laudable, but as you say, the genuinely unknown scenario of taking a total stranger into the cockpit and taking on faith that they would be able to do what was required of them sounds in my limited experience like it might risk increasing, not decreasing both cockpit workload and therefore risk, for the remaining functional pilot.
Hence my Q around whether there was ever anything more formal in place within the airlines with CC staff.
Thanks for the colour
Jan 11, 2019, 6:31 am
#38
Join Date: Jun 2010
Location: London
Programs: Mucci Blue, BAEC Gold, Blockbuster Video card
Posts: 1,378
No-one who has seen video of my last go at Canarsie in November would want me assisting at this stage in my, ahem, 'development'... ;-)
Jan 11, 2019, 7:20 am
#39
Join Date: Aug 2010
Location: UK
Posts: 1,736
Yes, QR J. Knocked the socks of off BA in J but there was a language barrier with my originally assigned crew member until a more “northern friendly” crew member was sourced ��
CX F, on par service wise i’d say apart from F&B in which case CX yet again........won
AA out of MAN.........NEVER Again!
surprised? No. Bonus targets are king in BA, customers...... god knows. But fear not, we don’t mess with safety.
Jan 11, 2019, 7:23 am
#40
Join Date: Aug 2010
Location: UK
Posts: 1,736
Yes, QR J. Knocked the socks of off BA in J but there was a language barrier with my originally assigned crew member until a more “northern friendly” crew member was sourced ��
CX F, on par service wise i’d say apart from F&B in which case CX yet again........won
AA out of MAN.........NEVER Again!
surprised? No. Bonus targets are king in BA, customers...... god knows. But fear not, we don’t mess with safety.
Jan 11, 2019, 2:21 pm
#42
Join Date: Oct 2018
Posts: 285
Do cabin crew have leeway to recommend an upgrade to friends and family when they are travelling? Can they ‘put a word in’ to the crew that Mr So and So in seat 46a is a family friend and if possible upgrade them? I’ve heard both yes and no answers about this - from two separate BA crew members.
Jan 11, 2019, 5:48 pm
#43
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
Do cabin crew have leeway to recommend an upgrade to friends and family when they are travelling? Can they ‘put a word in’ to the crew that Mr So and So in seat 46a is a family friend and if possible upgrade them? I’ve heard both yes and no answers about this - from two separate BA crew members.
Jan 11, 2019, 11:53 pm
#44
Join Date: Nov 2011
Location: LHR Air Traffic Control
Programs: BAEC Silver
Posts: 875
Essentially on LH where most trips have at least 3 pilots this is not so much of an issue. On SH or two crew trips any incapacitation is a MAYDAY and the remaining pilot will divert to the nearest suitable airfield - bear in mind this is nearest suitable in the opinion of the remaining pilot and their considerations will include such thisngs as familiarity etc it is not something that demands a land as soon as possible. However, they must also take into account the reasons for the incapacitation, food poisoning would lead to a more immediate landing than say a heart attack as the cause may still be something that affects the remaining pilot. Cabin Crew can help with all sorts of stuff but essentially it is fairly limited in nature, providing support for the last pilot.