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-   British Airways | Executive Club (https://www.flyertalk.com/forum/british-airways-executive-club-446/)
-   -   Ask the staffer (https://www.flyertalk.com/forum/british-airways-executive-club/1949283-ask-staffer.html)

alhenderson Jun 28, 19 7:24 am


Originally Posted by Can I help you (Post 31248435)
The aircraft was returned to base for a number of reasons as Waterhorse touched on, all mandatory medical equipment may have not been available such as the Defib and passenger oxygen also getting the crew home would have been a priority.

Just realised I somehow missed the last bit of Waterhorse's post about the mandatory safety equipment. Thanks both - explains it all.

Al.

BOH Jun 30, 19 11:06 am

Quick question with regards to an aircraft type decision, particularly topical given the recent LOI from IAG for the grounded 737 MAX series. My question is do / would the IAG pilots representatives be part of the decision or provide any input to the process?

It seems particularly relevant at the moment given the timing of the IAG LOI decision, coming at a time when the type is still forcibly grounded after 2 fatal crashes, no date on the horizon when the grounding will be lifted and what has also been uncovered at Boeing / FAA between the second March crash and the June LOI? As noted in the other long thread, IAG's timing for the LOI seems rather inappropriate to say the least?

So am curious as to whether representatives of the pilots were consulted and had any reservations, particularly given Boeing and the FAA only acted to support the grounding once they were forced to by the rest of the world. No alarm bells voiced to WW?

RB211 Jun 30, 19 12:19 pm

Not a staffer, but I think this is ALL to do with money and getting the very, very, very best deal possible from Airbus and/or Boeing!

The LOI was signed with a rock bottom price under consideration to help Boeing's perception in the public eye. If IAG go that way they get a fantastic price. However, I think their primary game was to use that as a bargaining chip for their next Airbus A32x deal. Either way they get a great deal. He may not care much, but WW isn't stupid. As such I doubt anyone outside the senior executives were consulted. But I am not an insider/staffer!

rb211.

Heathrow Tower Jun 30, 19 1:05 pm

Also bear in mind that a Letter of Intent is a looooooooong way from placing an order.

This might just be a way of putting Airbus under pressure to offer a discount.

HMPS Jul 1, 19 9:37 pm


Originally Posted by Heathrow Tower (Post 31255421)
Also bear in mind that a Letter of Intent is a looooooooong way from placing an order.

This might just be a way of putting Airbus under pressure to offer a discount.

LOIs always have escape hatches. Here they may be intended for the consumption of the other airlines, Governments and public.

EDIwanderer Jul 2, 19 1:57 am

I have an intolerance to nuts (not an allergy thankfully, but canít digest them). Down the back thatís fine as the pretzels come with your first drink, is there anything similar available in club / first if you decline the nuts? I donít want anyone to go out of their way just for me but wondered if an alternative was on hand to non-nutters?

rapidex Jul 2, 19 2:03 am


Originally Posted by BOH (Post 31255014)
Quick question with regards to an aircraft type decision, particularly topical given the recent LOI from IAG for the grounded 737 MAX series. My question is do / would the IAG pilots representatives be part of the decision or provide any input to the process?

It seems particularly relevant at the moment given the timing of the IAG LOI decision, coming at a time when the type is still forcibly grounded after 2 fatal crashes, no date on the horizon when the grounding will be lifted and what has also been uncovered at Boeing / FAA between the second March crash and the June LOI? As noted in the other long thread, IAG's timing for the LOI seems rather inappropriate to say the least?

So am curious as to whether representatives of the pilots were consulted and had any reservations, particularly given Boeing and the FAA only acted to support the grounding once they were forced to by the rest of the world. No alarm bells voiced to WW?

In all my years I never heard of a pilot group being consulted before an order/option/loi was placed.

I was once sent on a course that started yesterday, but nobody will notice you weren't there:confused:

Can I help you Jul 2, 19 2:46 am


Originally Posted by EDIwanderer (Post 31260663)
I have an intolerance to nuts (not an allergy thankfully, but canít digest them). Down the back thatís fine as the pretzels come with your first drink, is there anything similar available in club / first if you decline the nuts? I donít want anyone to go out of their way just for me but wondered if an alternative was on hand to non-nutters?

Explain this to the crew and ask for some crisps or sweet popcorn from the Club Kitchen, you could also ask for some pretzels from WT.

Waterhorse Jul 2, 19 3:27 am


Originally Posted by BOH (Post 31255014)
Quick question with regards to an aircraft type decision, particularly topical given the recent LOI from IAG for the grounded 737 MAX series. My question is do / would the IAG pilots representatives be part of the decision or provide any input to the process?

It seems particularly relevant at the moment given the timing of the IAG LOI decision, coming at a time when the type is still forcibly grounded after 2 fatal crashes, no date on the horizon when the grounding will be lifted and what has also been uncovered at Boeing / FAA between the second March crash and the June LOI? As noted in the other long thread, IAG's timing for the LOI seems rather inappropriate to say the least?

So am curious as to whether representatives of the pilots were consulted and had any reservations, particularly given Boeing and the FAA only acted to support the grounding once they were forced to by the rest of the world. No alarm bells voiced to WW?

I am not sure how IAG make their decisions re aircraft purchase. I do know that when BA made their own decisions before the creation of IAG, the team that looked into possible future aircraft purchase included managers that were pilots.

EDIwanderer Jul 2, 19 3:33 am


Originally Posted by Can I help you (Post 31260760)

Explain this to the crew and ask for some crisps or sweet popcorn from the Club Kitchen, you could also ask for some pretzels from WT.

Thanks for your help, had forgotten about the Club Kitchen.

LGWClosedAgain Jul 2, 19 11:30 am

One for the pilots/flight planners. How does the final flight plan that is filed with UK ATC get to all the area control centres on route? For example, say LHR-SIN, how does each ACC know what the plan is? I canít imagine itís individually submitted to every single FIR the flight is due to pass though.

If Iím not mistake, Russia charges a hefty fee to flyover Siberia and China only allows commercial flights on a number of the very limited airways. So does each FIR have to approve the route before itís accepted?

tuonopepper Jul 2, 19 1:03 pm


Originally Posted by icegirl (Post 30800794)
BA.com has a section for passengers to praise staff for good service. Where can you do the opposite?

Similar theme, I've handed over a couple of 'Golden Tickets' over the years, do these just go on an employee record as 'a good thing' or is there some more tangible benefit for the receiving member of staff. Secondly is that across the board as I once gave one to the guardian of the lounge in MAN for letting all 6 of us in on a quiet day :-)

Can I help you Jul 2, 19 1:29 pm

You get a thank you from your manager if you can be bothered to go to meet them in your own time!

tuonopepper Jul 2, 19 1:46 pm


Originally Posted by Nicoolio (Post 31239362)
Like there is lack of coordination. I think I'm trained to expect boarding doesn't start until the cabin crew (or whomever) give the OK, and then the only time that there is a holdup is if they are still removing wheelchairs, or maybe caterers are just finishing up. I would have thought it a mistake for being sent to stand in a jetway for X? minutes. In the winter or summer, jet bridge temperatures can be uncomfortable, so to me not optimal unless there is discretion.

It feels very Ryan air, like a boarding wait double whammy. You wait at the gate (hopefully in a seat) then 'yay, we're boarding'.....then 'oh we're standing on a jetty'......as mentioned it appears uncoordinated.

tuonopepper Jul 2, 19 1:59 pm


Originally Posted by Can I help you (Post 31262576)
You get a thank you from your manager if you can be bothered to go to meet them in your own time!

Half expected that answer, sad really as they could (and should) make something more out of it, we don't exactly get many to hand out so it usually is to someone who's made a real difference. My last one was for a CSD on a night flight back from Jo'Burg, I felt rough getting on the plane and seems I'd got some form of food poisoning. I was in WT+ but she spotted I wasn't doing well, put me in a spare CW seat so I could lie down and kept feeding me anti sickness pills every x hours til we got back.

We operate a corporate reward scheme at work where nominations etc can be made and points are awarded on a scale depending on the award, you can then trade the points for various stuff including Amazon vouchers, perhaps BA should implement something similar.


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