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Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]

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Old Jan 5, 2019, 2:20 am
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Last edit by: Prospero
ba.com: technical issues tracker
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
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Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]

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Old Aug 22, 2019, 6:31 am
  #181  
 
Join Date: May 2018
Programs: BAEC, SPG
Posts: 57
I thought it was just me...

also can’t do anything in chrome or explorer
dibbs98 is offline  
Old Aug 22, 2019, 6:32 am
  #182  
 
Join Date: Oct 2011
Location: City of Kingston Upon Hull
Programs: BAEC Gold
Posts: 4,940
Loading of all the super low sales fares causing the site to crash? 😂😂😂😂
MiraculousM likes this.
kanderson1965 is offline  
Old Aug 22, 2019, 6:48 am
  #183  
 
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,916
The BA website is really quite disfunctional at the moment. More so than usual.
plunet is offline  
Old Aug 22, 2019, 8:53 am
  #184  
 
Join Date: Aug 2004
Programs: Meh
Posts: 2,598
same issue - very frustrating - however just booked using CX so all the better.
stevie is offline  
Old Aug 22, 2019, 9:10 am
  #185  
 
Join Date: Feb 2017
Location: Glasgow
Posts: 131
I cleared history. It let me log on, then done the same after a few clicks.
everGLAdes is offline  
Old Aug 22, 2019, 10:00 am
  #186  
 
Join Date: Oct 2011
Location: Sussex
Programs: QF BAEC [Gold]
Posts: 536
I am having similar problems - main login screen.
Originally I managed to log in, but got the message when going to My Executive page.

This page is not available.

Sorry we can't show you this page at the moment.

Please try the following actions:
  • Restart your browser and try again
  • Try using a different browser
I have tried both actions with no resolution to the problem.
Also failed to get any messages on my mobile app re checkin for flights tommorrow.
Cannot get flights added to "My Bookings" on mobile app.
Also failed to be able to checkin via mobile app for flights tomorrow AM.

What a mess.

Last edited by PWOZUK; Aug 22, 2019 at 10:12 am Reason: additional data
PWOZUK is offline  
Old Aug 22, 2019, 10:04 am
  #187  
 
Join Date: Aug 2018
Programs: BAEC Gold, Hilton Diamond
Posts: 152
It has been like this all afternoon!
samfrost93 is offline  
Old Aug 22, 2019, 11:45 am
  #188  
 
Join Date: Feb 2009
Location: LAX
Programs: AA EXP.
Posts: 1,325
damn happened to me and i need to use my avios.
Amil is offline  
Old Aug 22, 2019, 11:48 am
  #189  
 
Join Date: Oct 2014
Location: Berlin
Programs: BAEC; LH M&M; HH Diamond
Posts: 814
I had the same problem, but just managed to do an Avios booking by using a different browser like the error page suggested. Went through perfectly.
AlienInTheFatherland is online now  
Old Aug 22, 2019, 12:56 pm
  #190  
 
Join Date: Oct 2011
Location: Sussex
Programs: QF BAEC [Gold]
Posts: 536
I have tried restarting, clearing all my cookies etc, and two browsers, IE and Firefox.
Neither allow me to get access to my EC account.
PWOZUK is offline  
Old Aug 22, 2019, 1:26 pm
  #191  
 
Join Date: Jan 2003
Location: UK (currently)
Programs: BA Gold (and many other greater and lesser distinctions)
Posts: 7,208
It's completely random. i have logged in a few times with no problems and then other times could not. Most recently logged in OK but got this trying to make an Avios booking:

Sorry

We regret to advise that this section of the site is temporarily unavailable.
Frequentflyer99 is offline  
Old Aug 22, 2019, 1:38 pm
  #192  
 
Join Date: Sep 2017
Location: London
Programs: BAEC Gold
Posts: 52
I can’t login into the app or the website. I need to check-in for a flight tomorrow
MaximeD is offline  
Old Aug 22, 2019, 1:46 pm
  #193  
 
Join Date: Jun 2005
Location: T' North West
Programs: BAEC Gold
Posts: 655
It was working fine for me about an hour ago but can't access via the app, chrome or safari now
happeemonkee is offline  
Old Aug 22, 2019, 1:46 pm
  #194  
 
Join Date: Oct 2017
Location: France
Programs: too many
Posts: 686
Originally Posted by MaximeD
I can’t login into the app or the website. I need to check-in for a flight tomorrow
Would it be LHR-NTE by any chance?
ng1265 is offline  
Old Aug 22, 2019, 1:50 pm
  #195  
 
Join Date: Oct 2011
Location: Sussex
Programs: QF BAEC [Gold]
Posts: 536
Gold line admit there is a problem but have no idea when it might be fixed.
At least they can see my booking, because I can't.
Told I will have to checkin at the airport.
Presume AC is on the case ....
PWOZUK is offline  


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