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Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]

Old Jan 5, 2019, 2:20 am
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ba.com: technical issues tracker
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
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Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]

Old Apr 2, 2024, 1:36 pm
  #1501  
 
Join Date: Jan 2015
Location: Bangkok / London
Programs: BA Silver, AmEx Platinum, AVIS Presidents Club, Marriott Titanium Elite
Posts: 1,105
What does (D) 2 mean next to number of stops?

This is for the direct LHR-LAX tomorrow which I gather has been cancelled a few times due to the A380 issues recently. Just checking this isn’t a pre-warning of an intended cancellation as it only appeared from today.

Thanks!

HarryKUK is online now  
Old Apr 2, 2024, 1:41 pm
  #1502  
 
Join Date: Sep 2012
Location: Nottingham
Programs: BA GGL
Posts: 1,323
Originally Posted by HarryKUK
What does (D) 2 mean next to number of stops?

This is for the direct LHR-LAX tomorrow which I gather has been cancelled a few times due to the A380 issues recently. Just checking this isn’t a pre-warning of an intended cancellation as it only appeared from today.

Thanks!
Don't know what it is, but it's showing on all my bookings. It disappears after a few seconds once the app seems to have refreshed again. I wouldn't worry.
LCSinTexas and HarryKUK like this.
c1223 is offline  
Old Apr 2, 2024, 9:52 pm
  #1503  
 
Join Date: Apr 2014
Location: Kazakhstan
Programs: BA Gold, AirAstana Silver (much use as chocolate teapot)
Posts: 867
Originally Posted by BA or bust
Wanted to spend some cash on BA this evening… but they don’t want my money!

On DuckDuckGo I get (in a whole list of languages):

Error 403 - You don't have enough permissions to proceed further

And on Safari:

Welcome to ba.comWe are experiencing high demand on ba.com at the moment.

Thank you for your patience.

Patience? Sorry… no BA… looks like Easyjet is the way to go.
Same here . Came into the office this morning using work network & no problems at all.
DorsetKnob is offline  
Old Apr 3, 2024, 2:10 am
  #1504  
 
Join Date: Jan 2024
Programs: BA Gold
Posts: 106
Originally Posted by c1223
Don't know what it is, but it's showing on all my bookings. It disappears after a few seconds once the app seems to have refreshed again. I wouldn't worry.
I noticed this at the weekend along with very messy overlapping formatting in the iOS app. As you say after a few seconds it all snaps into place. I assumed it the D meant direct and the 2 was just because there was a departure and arrival location so 2 locations?
GoNorth is offline  
Old Apr 3, 2024, 8:53 pm
  #1505  
FlyerTalk Evangelist
 
Join Date: Jul 2004
Location: London
Posts: 18,396
Was just trying to find out if the points for MrLapLap’s last BA flight had posted:




He’s been on 3 BA flights in the past month.
LapLap is online now  
Old Apr 4, 2024, 1:00 am
  #1506  
 
Join Date: Apr 2014
Programs: BAEC Gold. Hilton Diamond
Posts: 407
Can anyone get to the flight selection screen for an Avios redemption? I get as far as the availability calendar showing the date I want but from that point and where I'd normally be taken to flight selection, it has been saying error for the last 2 hours whether via the web or app.
PlaneSpeaking is offline  
Old Apr 4, 2024, 3:42 am
  #1507  
FlyerTalk Evangelist
 
Join Date: Jul 2004
Location: London
Posts: 18,396
Originally Posted by LapLap
Was just trying to find out if the points for MrLapLap’s last BA flight had posted:
The points details are showing now (not for the flight path though)
LapLap is online now  
Old Apr 4, 2024, 3:50 am
  #1508  
 
Join Date: Feb 2011
Location: London
Programs: BA Silver, ZSL Silver
Posts: 2,551
Getting the following with one specific PNR - all others are ok:

"Not able to connect to AGL Group Loyalty Platform and IO Error Recieved" [sic]
gustavmahler is offline  
Old Apr 5, 2024, 12:10 am
  #1509  
 
Join Date: Feb 2013
Location: London, UK
Programs: BAEC Silver, ITA Club Executive, Hilton Gold, Marriott Gold
Posts: 3,598
The “We are experiencing high demand on ba.com at the moment” message is utterly unnerving.
FlyingSquirrel_ likes this.
ringingup is offline  
Old Apr 6, 2024, 3:37 am
  #1510  
 
Join Date: Jul 2010
Location: Forest of Dean
Programs: BAEC Gold, IHG Platinum
Posts: 84
American Express (Premium Plus) card payment won't go through. Tried Firefox and Chrome, website and app; two different cards. failed at 8am, still not working at 10:30 am
Caerbannog is offline  
Old Apr 6, 2024, 11:41 am
  #1511  
 
Join Date: May 2018
Programs: SAS Gold, Hilton Diamond, OWS
Posts: 244
I have been keeping an eye on the LCY-BLL flights operated by Sun Air (which I sometimes fly) and have noted that after COVID none of the evening flights on Thursdays are released for Avios. The morning flight is available for Avios and on other days (e.g. Fridays) the evening flight is also available for Avios, but the evening flight is never available on Thursdays.

Is this an IT glitch? Would BA be able to book me on an Avios ticket on those flights if I called BAEC?
Scandinavian traveler is offline  
Old Apr 6, 2024, 12:26 pm
  #1512  
 
Join Date: Nov 2021
Programs: BAEC
Posts: 330
Originally Posted by Scandinavian traveler
I have been keeping an eye on the LCY-BLL flights operated by Sun Air (which I sometimes fly) and have noted that after COVID none of the evening flights on Thursdays are released for Avios. The morning flight is available for Avios and on other days (e.g. Fridays) the evening flight is also available for Avios, but the evening flight is never available on Thursdays.

Is this an IT glitch? Would BA be able to book me on an Avios ticket on those flights if I called BAEC?
Worth a call, I guess
sayling is offline  
Old Apr 6, 2024, 3:12 pm
  #1513  
 
Join Date: Mar 2023
Programs: BAEC Gold, Marriott Plat
Posts: 33
Originally Posted by gustavmahler
Getting the following with one specific PNR - all others are ok:

"Not able to connect to AGL Group Loyalty Platform and IO Error Recieved" [[i]sic]
Same on my side, upgraded PNR, created a complaint beginning of Feb and only answer i got was: "The error you are receiving is a known issue that is being looked into by our faults team. you do not have the booking via your account. This can be done via the BA.com homepage, under the 'Manage' tab with your reference and surname."
so you can put it on the long list of issues that the IT will probably fix one day,.... as long as there is still a workaround available,...
My PNR can be accessed via the app without any issue, only being logged into my account and trying to access the booking is causing issues.
gustavmahler likes this.
Soeftel is offline  
Old Apr 10, 2024, 8:15 am
  #1514  
 
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,875
BA website woes 10th April 2024

Anyone else getting ba.com very busy / can't access booking / can't check in both on app and web today?

orbitmic likes this.
ThatT1Feeling is online now  
Old Apr 10, 2024, 8:16 am
  #1515  
 
Join Date: Oct 2019
Programs: BA Gold
Posts: 60
Yep - It's just kicked me out again
Bubbles09 is offline  

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