Troubled BA is world’s 55th favourite airline
 

See: https://www.thetimes.co.uk/article/b...c103341c13fddf

So more bad press and yet I had one of my best flights on BA only yesterday..............

I got 25 minutes into the channel 5 documentary and had to turn it off, Alex Cruz going on about how magnificent everything is, how BoB was a out choice not cost cutting was just too much.

I still have decent flights with BA on LH but its dependent on aircraft and crew, Qatar and AA are consistently better on my experience in business in the last year and for SH, unless I'm in CE (which can be great or dismal) there's no difference between BA and EZY, KLM, SAS etc.

My experience is the BA product has got worse over the last 5 years and then there's IT and all the peripheral stuff. Yes, fares have got cheaper but they are still, in my experience not the cheapest.

I flew LH J last week LAS-AMS on a new KLM 789. Both hard and soft products were surprisingly excellent and certainly blows BA's LAS services out of the water. KLM?

The demise of BA has been a wilful act of self destruction by BA management.

he's not the only member of staff talking drivel - but then i guess the rot spreads from the top.

i'd love to know whether they actually believe their lies, or whether they just think they need to spout guff for the cameras ?

i made it to the end - probably shouldn't have bothered.

CityAM piece, suggesting Sr Cruz is to blame for the current strike.

https://www.cityam.com/cruz-control-...itish-airways/

To be fair, the linked coverage is a little more nuanced and it s a relatively fair article highlighting the need to compete against higher end carriers on LH and budget airlines on SH, and Cruz's need to balance the competing interests. I certainly wouldn't say that the article apportions blame, but highlights the chain of events which as it points out were in part necessary.

Yes, I was paraphrasing their tweet pushing the story, which was actually fairly clear and gave the reasons why they're pursuing this path.

https://amp.ft.com/content/f866c0f4-...4-b5ded7a7fe3f

Pilots’ strike points to deeper British Airways malaise

A very good and objective article regarding BA pilots. Pretty much says that pilots are fed up with how BA is dealing with the whole situation of cuts the last few years. The comments below are even more intetesting...

How easy is it for pilots to run a punctual operation when doing so relies largely on factors outside their control (but inside the control of those who hold the purse strings?) You know, things like baggage delays, not enough tugs, not enough TRMs, not enough engineering support, not enough buses, late transfer pax who would have made it through T5 with escorts, etc etc

It's behind a paywall, I can't see anything aside from the headline.

Me neither. I suspect we've read it all before.

Basically, it says that despite the high salaries pilots deserve a raise as they agreed to a cut in 2009; that it does not matter that other staff, who also suffered a cut back then, agreed to the generous pay offer. The article also says that 'Like the passengers, the pilots are also exercised by small reductions in their comforts. The hotels they had to stay in between flights were now of poorer quality and in less convenient, often noisier, places. Pilots needed a good night’s sleep, the official said.' So, not at all about the removal of free food and drinks or densification of cabins as some posters insinuated in various threads. A fairly balanced opinion piece, admitting that BA did well to survive but saying that it'd be good if BA at least showed the willingness to talk about profit-sharing. The author also referenced this article...:) https://www.dailymail.co.uk/news/art...want-more.html