BA in the media 2019
Aug 31, 2019, 2:13 pm
#136
Join Date: Apr 2015
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Posts: 5,233
The Observer has an article tomorrow putting the boot in:
The recent TV advert celebrating British Airways’ 100th anniversary was framed as a love letter to Britain, narrated by national treasures such as artist Grayson Perry, astronaut Helen Sharman and a phalanx of sporting stars.
“We love you, Britain,” gushes Oscar-winner Olivia Colman.
The problem for BA is that neither Britain, nor the rest of the world, appears to love it back. The past few years have been punctuated by a series of lingering headaches – a mixture of bungling and sheer bad luck....
https://www.theguardian.com/business...puter-failures
Strikes, IT failures, customer unrest: can BA pull out of this nosedive?
The carrier is trading on past glories with glitzy ads that fail to reflect years of cost-cutting. But the firm insists it is investing for changeThe recent TV advert celebrating British Airways’ 100th anniversary was framed as a love letter to Britain, narrated by national treasures such as artist Grayson Perry, astronaut Helen Sharman and a phalanx of sporting stars.
“We love you, Britain,” gushes Oscar-winner Olivia Colman.
The problem for BA is that neither Britain, nor the rest of the world, appears to love it back. The past few years have been punctuated by a series of lingering headaches – a mixture of bungling and sheer bad luck....
Sep 1, 2019, 6:18 am
#137
Join Date: Jun 2015
Location: LHR, LGW
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Posts: 3,412
I enjoyed the last line...
I think that perfectly sums up BA this year.
“You can’t advertise yourself out of a bad reputation”
Sep 1, 2019, 6:46 am
#138
Join Date: Sep 2013
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But I’m in no doubt we will see the airline making a good attempt to advertise when the Access All Areas documentary (as per parallel thread) airs later this week........ with the BA propaganda machine going into overdrive
Sep 1, 2019, 7:15 am
#139
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Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,140
It won’t make the Media, and you won’t be surprised, but ... ba.com says I have no future bookings, and OLCI isn’t working either. 
Utterly pathetic ... how long have these bugs been breeding now? A couple of years, and still not fixed?
Utterly pathetic ... how long have these bugs been breeding now? A couple of years, and still not fixed?
Sep 1, 2019, 7:20 am
#140
Ambassador, British Airways Executive Club, easyJet and Ryanair
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Sep 1, 2019, 7:26 am
#141
Join Date: Sep 2013
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Posts: 6,395
One thing, amongst many, that does (continue to) make the media is the state of BA cabins .......
https://www.sorryfortheinconvenience...britishairways
https://www.sorryfortheinconvenience...britishairways
Sep 1, 2019, 7:27 am
#142
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,347
I get the no future bookings on the desktop site quite frequently. Go to the mobile app but yes it's a pain if you have as many forward bookings as I do (>12 normally)
Sep 1, 2019, 7:28 am
#143
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Sep 1, 2019, 7:56 am
#144
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Sep 1, 2019, 8:07 am
#145
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,200
A successful one financially by all accounts....which the article eventually states after all the small talk.
BA can afford this much-needed investment because all that cost-cutting has made for bumper profits. Accounts for parent company IAG, formed via the £5bn merger of BA and Iberia in 2011, show that the British part of the airline is by far the most lucrative,
BA can afford this much-needed investment because all that cost-cutting has made for bumper profits. Accounts for parent company IAG, formed via the £5bn merger of BA and Iberia in 2011, show that the British part of the airline is by far the most lucrative,
Sep 1, 2019, 8:21 am
#146
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Lucrative, yes. But the share price tells us something as well. It’s not just a simple equation.
Sep 1, 2019, 8:22 am
#147
Join Date: Jun 2015
Location: LHR, LGW
Programs: BAEC
Posts: 3,412
A successful one financially by all accounts....which the article eventually states after all the small talk.
BA can afford this much-needed investment because all that cost-cutting has made for bumper profits. Accounts for parent company IAG, formed via the £5bn merger of BA and Iberia in 2011, show that the British part of the airline is by far the most lucrative,
BA can afford this much-needed investment because all that cost-cutting has made for bumper profits. Accounts for parent company IAG, formed via the £5bn merger of BA and Iberia in 2011, show that the British part of the airline is by far the most lucrative,
Sep 6, 2019, 5:40 am
#148
Join Date: Jan 2019
Programs: BA Exec Club
Posts: 955
https://www.godsavethepoints.com/bri...uz-leadership/
worth the read. It’s an angle to BA and Alex Cruz that I think is fair in my opinion
worth the read. It’s an angle to BA and Alex Cruz that I think is fair in my opinion
Sep 6, 2019, 7:44 am
#149
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Join Date: Aug 2006
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https://www.godsavethepoints.com/bri...uz-leadership/
worth the read. It’s an angle to BA and Alex Cruz that I think is fair in my opinion
worth the read. It’s an angle to BA and Alex Cruz that I think is fair in my opinion
Sep 6, 2019, 8:03 am
#150
Join Date: May 2005
Location: Kyiv, Ukraine
Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond
Posts: 7,683
https://www.godsavethepoints.com/bri...uz-leadership/
worth the read. It’s an angle to BA and Alex Cruz that I think is fair in my opinion
worth the read. It’s an angle to BA and Alex Cruz that I think is fair in my opinion
We need more of his line of thinking here - 'But to paint an actual picture, a statistical, logical picture – you must remove your emotion and look at facts and figures for a brief moment.'