Filthy Cabin [787-9 from Mexico City]
Jan 3, 2019, 7:15 am
#16
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
@noddie09 - having seen your photos, I would definitely urge you to send them to the airline (and perhaps to a named individual ... ?)
Plus, I’m inclined to re-think my earlier comments above re template responses, on the basis that this is the sort of evidence that could (stress, could) shame even BA into doing something about their F class cabin maintenance & cleaning standards.
Plus, I’m inclined to re-think my earlier comments above re template responses, on the basis that this is the sort of evidence that could (stress, could) shame even BA into doing something about their F class cabin maintenance & cleaning standards.
Jan 3, 2019, 7:42 am
#17
Original Poster
Join Date: Jan 2016
Location: London
Programs: Hilton Diamond, NZ Gold, BA Gold
Posts: 134
@noddie09 - having seen your photos, I would definitely urge you to send them to the airline (and perhaps to a named individual ... ?)
Plus, I’m inclined to re-think my earlier comments above re template responses, on the basis that this is the sort of evidence that could (stress, could) shame even BA into doing something about their F class cabin maintenance & cleaning standards.
Plus, I’m inclined to re-think my earlier comments above re template responses, on the basis that this is the sort of evidence that could (stress, could) shame even BA into doing something about their F class cabin maintenance & cleaning standards.
Jan 3, 2019, 7:46 am
#18
Join Date: Nov 2011
Location: LON, BOM
Programs: BAEC Gold, LH SEN, Vistara Platinum
Posts: 177
On most BA F flights I take, I use the first hot towel service on the ground to clean some of the fixtures and the armrest. Cabin cleaning doesn't seem to be a priority, occasionally even out of LHR!
Jan 3, 2019, 7:46 am
#20
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
Thanks @subject2load - I will see what BA has to say but hopefully you are right......................
.......... Clearly I should have taken notice and just saved my money by flying business class with Aeromexico.
.......... Clearly I should have taken notice and just saved my money by flying business class with Aeromexico.
Do come back if you get chance, and let us know what sort of response BA provide.
Jan 3, 2019, 7:57 am
#21
Original Poster
Join Date: Jan 2016
Location: London
Programs: Hilton Diamond, NZ Gold, BA Gold
Posts: 134
Jan 3, 2019, 8:08 am
#22
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Reminded me of one of those regular epics on TV fluffing BA and/or Heathrow - where enthusiastic employee was inspecting a First cabin for the very slightest of blemishes "because our customers expect the best".
Seems they've realised they can get away with third-rate. So please do write in: it will be another straw on that camel's back.
Seems they've realised they can get away with third-rate. So please do write in: it will be another straw on that camel's back.
Jan 3, 2019, 8:19 am
#23
Join Date: Aug 2002
Location: YYZ
Programs: BA Gold/Marriott Gold/HH Diamond/IC Plat Amba
Posts: 5,989
Those pictures are bad. Those materials used on the ledge and the seat and ife controllers can't be of a very good standard. No way they should be that worn in such few years. The seat manufacturer should be responsible for replacing those but BA shouldn't be letting them get to that stage
Jan 3, 2019, 8:25 am
#24
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
Reminded me of one of those regular epics on TV fluffing BA and/or Heathrow - where enthusiastic employee was inspecting a First cabin for the very slightest of blemishes "because our customers expect the best".
Seems they've realised they can get away with third-rate. So please do write in: it will be another straw on that camel's back.
Seems they've realised they can get away with third-rate. So please do write in: it will be another straw on that camel's back.
I can remember that particular episode very clearly. It wasn’t an LHR thing .... but a series exclusively related to BA. Seems almost comical to look back on it now.
Maybe a number twenty to tack on to that list of “nineteen reasons to fly with British Airways in 2019” ?
20. “We will try to fit and maintain our premium cabins to the standard seen in other airlines”
Jan 3, 2019, 8:25 am
#25
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,208
Those pictures are bad. Those materials used on the ledge and the seat and ife controllers can't be of a very good standard. No way they should be that worn in such few years. The seat manufacturer should be responsible for replacing those but BA shouldn't be letting them get to that stage
Jan 3, 2019, 8:27 am
#26
Join Date: Mar 2005
Programs: IHG Diamond Ambassador, Accor Plat, M&M FTL, BA Blue, QR Gold
Posts: 3,724
Look, people on here have complained about cleanliness, or lack thereof, on BA since time began (or thereabouts). Yet the planes are full and the company makes good money. Unless customers start voting with their wallet, there will be no change.
Jan 3, 2019, 8:30 am
#27
Join Date: Aug 2009
Location: North of Watford Gap
Programs: BAEC
Posts: 602
Perhaps a word in the ear of the Government's Health & Safety Department - surely airlines have to reach a certain level of hygiene in the same way that food outlets, restaurants, etc must do.
Jan 3, 2019, 8:32 am
#28
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,948
I came into this expecting it to be about Filthy Cabin - a cousin of Filthy Monkey.
However, in seeing the photos, it's clear I was wrong.
I'd absolutely complain to BA, albeit I don't believe I've read about a set Avios amount offered to passengers for dirty cabins.
M
However, in seeing the photos, it's clear I was wrong.
I'd absolutely complain to BA, albeit I don't believe I've read about a set Avios amount offered to passengers for dirty cabins.
M
Jan 3, 2019, 8:33 am
#29
Original Poster
Join Date: Jan 2016
Location: London
Programs: Hilton Diamond, NZ Gold, BA Gold
Posts: 134
Can anyone confirm this? Is it the same aircraft people are having issues with? My aircraft was G-ZBKE
Jan 3, 2019, 9:02 am
#30
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Join Date: Jan 2003
Location: London, UK
Posts: 22,212
The seat is in a very poor condition and from what I can make out from the photos, a combination of wear and mindless vandalism - it beggars belief that anyone would scratch the markings off the seat control unit. With the seat in this condition it ought to have been taken out of service.