Jan 1, 2019, 6:32 am
Last edit by: jerry a. laska
What are Airport Upgrade Promotions?
- Airport Upgrade Promotions (AUPs) are offered on BA metal only, plus wet leases such as via Titan or Eastern
- AUPs grant immediate access to lounges, Fast Track, higher Priority Boarding and additional baggage for the immediately upcoming set of flights, but not for the return leg as well.
How can I get an AUP?
- AUPs are available to all passengers and most fare types, the key exception are non public fares, such as bulk fare
- They are subject to availability but don't be shy to ask, it's very little work for an agent to quote the fare (it's on the top of their screen) and not much more work to do the upgrade
- AUPs are only offered on the day of travel, there is no point asking beforehand.
- AUPs can be done in BA operated lounges and the First Wings at LHR T5 and JFK T7 - again subject to the agent having had the relevant training.
- AUPs are now widely available at check-in desks throughout the network - you just need FLY to be in operation
What else should I know about AUPs?
- Some check-in agents haven't been trained in how to do AUPs - there isn't a lot you can do about this at smaller locations\
- Basic (HBO) fares can have AUPs but the rate is usually higher than other tickets.
- AUPs are not available at LCY departures (apparently due to the the lack of a lounge and Fast Track)
- AUPs do give additional Tier Points and Avios, so long as the underlying ticket is a revenue ticket. That includes revenue tickets where Avios were use to part pay.
- A few locations don't use FLY, or rather use a sub-set of it (e.g. DBV, EGC).
Please feel free to update the information below with your own experiences. By all means remove older data, there is a backup copy of this wiki so we can recover information if necessary, so go ahead and make any recent updates.
Updated thru post #243 for those who aren't eligible to update the wiki.
Shorthaul
ABZ
- ABZ-LHR ET to CE ABZ £88 (8/2019)
- LGW-ACE, ET to CE, LGW, £112, (11/2018)
- LGW-AGP: ET to CE, LGW, £99 (11/2018)
- ALC-LGW: ET to CE, ALC, 120€ (5/2014)
- LGW-ALC: ET to CE, LGW, £85 (5/2014)
AMS
- LGW-AMS: ET to CE, LGW, £79 (3/2017)
- LHR-AMS: ET to CE, LHR, £109 (11/2017)
- LHR-AMS: ET to CE, LHR, £102 (01/2018)
- LHR-AMS: ET to CE, LHR, £75 (02/2019)
- AMS-LHR: ET to CE, LGW, £109 (9/2016)
- AMS-LCY: ET to CE, AMS, €89 (11/2017)
- AMS-LHR: ET to CE, AMS, €69 (03/2019)
- AMS-LHR: ET to CE, AMS, €98 (10/2019)
- LHR-AMS: ET to CE, LHR, £102 (09/2018)
- LHR-AMS: ET to CE, LHR, £75 (03/2019)
- AMS-LHR: ET to CE, AMS,€69 (03/2019)
ARN
- ARN-LHR: ET to CE, ARN, 1400 SEK (?)
- ARN-LHR: ET to CE, ARN, 1100 SEK (Dec 2017)
- ARN-LHR: ET to CE, ARN, 1595 SEK (no meal included (Feb 2018)
- LHR-ARN: ET to CE, LHR 129 GBP (Jan 2018)
- ARN-LHR: ET to CE, ARN, 1650SEK (10/2018) (no catering)
- LHR-ARN: ET to CE, LHR, £158 (03/2019)
- LHR-ARN: ET to CE, LHR, £132 (09/2019)
- LHR-ARN: ET to CE, LHR, £99 (11/2019)
ATH
- ATH-LHR: ET (discounted) to CE, 160€ (5/2014)
BCN
- BCN-LHR: ET to CE, BCN, 120€ (3/2014), 140€ (1/2015)
- LHR-BCN: ET to CE, LHR, £132 (11/2018)
- LHR-BCN: ET to CE, LHR, £96 (08/2019)
- BCN-LHR: ET to CE, BCN, 135€ (08/2019)
- LHR-BHD: ET to CE, £79 (01/2018)
BLL
- LHR-BLL: ET to CE, LHR, £79 (12/2017)
- BLL-LHR: ET to CE, BLL, 689 DKK (12/2017)
- LHR-BLQ: ET to CE, LHR, £99 (12/2017)
- LHR-BLQ: ET to CE, LHR, £94 (09/2019)
- LHR-BUD: ET to CE, NCL, £159 (1/2018)
- LHR - CDG, ET to CE, LHR, £89 (12/2018)
- LHR - CDG, ET to CE, LHR, £122 (08/2019)
CFU
- LHR-CFU, ET to CE, LHR, £166 (05/2019)
- LHR-CFU, ET to CE, £432 (26/6/19)
- CPH-LHR: ET to CE, CPH, 900 DKK (5/2014)
- LHR-CPH: ET to CE, LHR £115 (09/2018)
DUB
- DUB-LHR ET to CE, DUB, 100€ (4/2015)
- DUB-LHR: ET to CE, DUB, €109 (02/2019)
- DUB-LHR: ET to CE, LHR £82 (08/2019)
DUS
- DUS-LHR ET to CE €79 (06/2018)
- LHR-DUS ET to CE, LHR, £59 (10/2017), £115 (03/2019). £115 (8/2019)
- DUS-LHR ET to CE, DUS, €120 (10/2017)
- LCY-DUS ET to CE, LCY, £69 (4/2017)
- DUS-LCY ET to CE, LCY, £69 (4/2017)
EDI
- EDI-LCY DOM to CE, EDI, £79 (from HBO) £69 (otherwise) (6/2017)
- LHR-EDI ET-CE £88 Plus fare (Jan 2018)
- EDI-LHR ET-CE £108
HBO fare (Jan 2018) - EDI-LGW ET-CE £79 HBO fare (Feb 2018) £69 Plus Fare (Aug 2018)
- EDI-LHR: ET to CE, EDI, £95 (05/2019)
- LHR-EDI: ET(HBO)-CE, LHR £66 (12/2018)
- FAO-LGW ET-CE 119EUR fro HBO fare - ( Jun 2018)
- LGW-FDH: ET to CE, LGW, £99 (1/2015)
FRA
- FRA-LHR: ET to CE, FRA, €135 (6/2019)
- LHR-FRA: ET to CE, LHR, £59 (9/2015)
GLA
- GLA-LCY: ET to CE, GLA, £69 (6/2018)
- GLA-LCY: ET to CE, GLA, £69 (8/2018)
- GLA-LGW: ET to CE, GLA, £69 (10/2018)
- LGW-GLA: ET to CE, LGW £79 (19/01/2018)
- LGW-GLA: ET to CE, LGW £79 (11/2019)
GOT
- GOT-LHR ET to CE £109 (7/2019)
- LHR-GVA: ET to CE, LHR, £122 (8/2018)
- LHR-GVA: ET to CE, LHR, £188 (05/2019)
- GVA-LHR: ET to CE,£178 (05/2019)
- LHR-GVA: ET to CE £89 (11/2019)
- GVA-LHR: ET to CE £89 (11/2019)
HEL
- HEL-LHR: ET to CE, HEL, 155€ / HBO 190€ (10/2016)
- HEL-LHR: ET to CE, HEL, 169€ (10/2017) - possibly no meal available in CE as aircraft catered to in LHR
- LHR-HEL: 160£ HBO (10/2016)
- LCY-IBZ: ET to CE, £89 (09/2018)
- IST-LHR: ET to CE, IST, US$210 (9/2016)
- JER - LGW: ET to CE, £74 (10/2018)
JMK
- LHR-JMK: ET to CE £239 (06/2018)
- LHR-KEF, ET to CE, LHR, £96 (11/2018)
- LHR-KRK ET to CE £96 (02/2018)
LIN
- LHR-LIN: ET to CE, LHR, £198 (3/2019)
- LIN-LHR: ET to CE, LIN, €169 (01/2019)
LIS
- LHR-LIS: ET to CE, LHR, £149 (11/2019)
- LIS-LHR: ET to CE, LIS, 135€ (6/2014)
LJU
- LHR-LJU: ET to CE, LHR, £112 / £132 if HBO fare (7/2019)
LUX
- LUX-LHR: ET to CE, LUX, 100€ (6/2014)
- LUX - LHR, ET HBO to CE, €67 (11/2018)
- LHR - LUX, ET HBO to CE, £73 (11/2018)
- LUX-LHR: ET to CE €69 (10/2019)
LCA
- LCA-LGW: ET to CE, LCA, 150€ (8/2014)
MAD
- MAD-LHR: ET to CE, MAD, 135€ (3/2014)
- MAD-LHR: ET to CE, MAD, 140€ (9/2017)
- MAD-LHR ET to CE, MAD, 129€ (1/2018)
- LHR-MAD: ET to CE, LHR, £105 (7/2017)
- LHR-MAD: ET to CE, LHR, £109 (9/2017)
- LHR-MAD: ET to CE, LHR, £109 (10/2017)
- LHR-MAD: ET to CE, LHR, £80 (1/2018)
- LHR-MAD: ET to CE, LHR, £136 (08/2019)
MAN
- LHR-MAN: ET to CE, LHR, £78 (02/2018)
- MAN-LHR: ET to CE, LHR, £75 (11/2017)
MLA
- LGW-MLA: ET to CE, LGW, £105 (4/2014)
- MLA-LGW: ET to CE, MLA, 119€ (1/2016)
- LHR-MRS: ET(S) to CE, LHR, £103 (5/2018)
- LHR-MUC: ET to CE, LHR, £73 (10/2017)
- LHR-MUC: ET to CE, LHR, £99 (12/2017)
- LGW - NCE, ET HBO - CE, £129 (11/2018)
- NCE - LHR, ET HBO - CE, €239 (11/2018)
NCL
- NCL-LHR: ET to CE, NCL, £64 (1/2018)
- NCL-LHR: ET to CE, NCL, £78 (9/2018)
- LHR-NCL: ET to CE, LHR (T5 GF), £78 or £98 from HBO (9/2018)
- NCL-LHR, ET to CE, NCL, £59.00 (09/2018)
- LHR-NCL: ET to CE, LHR, £59 (02/2019)
- LGW-OPO: ET to CE, LGW, £125 (10/2018)
- OPO-LGW: ET to CE €185 (11/2018)
- OSL-LHR: ET to CE, JAN, 1175 NOK (~£93) (1/2016)
- OSL-LHR: ET to CE, AUG, NOK1,775 (08/2016)
- LHR - OSL ET to CE APR. £158. (04/2018)
OTP
- OTP-LHR: ET to CE, OCT, 120€ (11/2014)
- LHR-OTP: ET to CE, LHR , £230 (01/2017)
- LHR-OTP: ET to CE, LHR £158 (08/2018)
PRG
- PRG-LHR: ET to CE, FEB, 3000 Crowns (~£90) (2/2016)
RAK
- RAK-LGW: ET to CE, RAK, 1800MAD (±£130) (12/2013)
- RAK-LGW: ET to CE, RAK, 1700MAD (±£130) (4/2016)
SKG
- LGW-SKG: ET to CE, LGW, £125 (8/2016)
- SKG-LGW: ET to CE, SKG, 150€ (7/2014)
- LHR-STR: ET to CE, LHR, £132 (6/2019)
TFS
- LGW-TFS: ET to CE, LGW, £125 (11/2014)
- TFS-LGW: ET to CE, , ()
VCE
- VCE-LGW: ET to CE, VCE, 102€ (4/2014)
- LGW-VCE: ET to CE, LGW, ?
- VCE-LHR: ET to CE, VCE, 205€ (5/2016) ("more expensive than Gatwick"—check-in agent)
- LHR-VIE: ET to CE, LHR, £129 (12/2017)
- LGW-VLC: ET to CE, LGW, £99 (10/2018)
- WAW-LHR: ET to CE, WAW, 550 PLN (~£95) (9/2015)
- LHR-ZRH: ET to CE, LHR, £129 (06/2019
- ZRH-LCY: ET to CE, ZRH, 79 CHF (12/2017)
Longhaul
ACC
- LHR-ACC: WT to WTP, LHR, £209 (3/2014)
AMM
- LHR-AMM: WT to CW, LHR, £329 (?)
- AMM-LHR: WT to CW, AMM, £329 (?)
- AMM-LHR: WT to CW, AMM, 350JOD (07/2019)
ACC
- AUH-LHR: CW to F, AUH, 6,000AED (?)
ATL
- ATL-LHR: WT to WTP, ATL, 330 USD (Feb 17 2016)
- ATL-LHR WT+ - CW $849 (Nov 18)
- ATL-LHR CW to F 704 USD (Nov 19 2018)
- LHR-ATL WT to CW £782 (Apr 19)
- LHR-AUH: WT to WTP £215 (09/2019)
- AUH-LHR: CW to F, AED 2055 (~ £440) (12/2018)
- AUH-LHR: WTP to CW. AED 2351 (05/2019)
- AUH-LHR: CW to F, AUH, AED 2055 (05/2018)
- AUS-LHR: WTP to CW, AUS, 850 USD (Nov 12th & May 24th 2014)
- AUS-LHR: WTP to CW, AUS, 900 USD (Feb 2015)
- AUS-LHR: WT to WTP, 355 USD (Dec 2014)
- AUS-LHR: WT to CW, 925 USD (Sep 2018)
- LHR-AUS WT to WTP, 299 GBP (Aug 2018)
- LHR-AUS WT to CW, 734 GBP (Aug 2018)
- LHR-AUS, WT to WTP, LHR T5 lounge, 325 GBP (10/2019)
- LHR-AUS, WT to CW, LHR T5 lounge, 3785 GBP (10/2019)
BAH
- LHR-BAH: WT to WTP, £119 (Feb 2017)
- LHR-BAH: WT to WTP, £115 (Nov 2016)
- BAH-LHR: CW to F, BAH, 350BHD ~ £710 (05/2019)
BDA
- BDA-LGW WT to WT+ $309! - November 2017
- BDA-LGW: WTP to CW, BDA, $1200 (07/2019)
BEY
- LHR-BEY WT to CW, LHR £349 (Jan 2018) (mid haul so no WTP)
- BEY-LHR: WT to CW, BEY, $625 (10/2014)
- BEY-LHR: WT to CW, BEY, $591 (01/2019)
- BEY-LHR: WT to CW, BEY, $550 (03/2019)
BGI
- LGW-BGI WT to CW, £678 (Feb 2019)
- LGW-BGI WT to WT+ £200 (Feb 2019)
BGO
- LHR-BGO ET to CE £69 - September 2017
BKK
- BKK-LHR: WTP to CW, BKK, £700 (4/2014)
- BKK-LHR: WT to WTP, BKK, 13000THB (11/2014)
- BKK-LHR: WT to CW, BKK, 49000THB (11/2014)
- LHR-BKK: WTP to CW, LHR, £599 (9/2014)
- LHR-BKK: WTP to CW, LHR, £209 (4/2017)
- LHR-BKK: WT to WTP, LHR, £335 (06/2019)
- LHR-BKK: WT to CW, LHR, £565 (06/2019)
BLR
- BLR-LHR: WTP to CW, BLR, $650 (5/2014)
- LHR-BNA: WT to WTP, LHR, £289 (11/2018)
- BOM-LHR: CW to F, LHR, 38,000 rupees/£399 (4/2014)
- BOM-LHR: WT to WTP, LHR, 15,015 INR/~£178 (10/2016)
- BOM-LHR: WTP to CW 38000 INR (07/2017)
- BA198 BOM-LHR, WTP to CW: 55,000INR, which is I believe around £650 (24th Nov 2017)
- BA198 BOM-LHR, CW to F: 40,500INR, told a special rate as low load £450 (Feb 2018)
- BA198 BOM-LHR, CW to F: 32666INR, about £350 (25/4/2018)
- BOM-LHR: CW to F, BOM, £515 (11/2019)
BOS
- LHR-BOS: WTP to CW, LHR, £605 (12/2018)
- LHR-BOS: CW to F, LHR, £599 (4/2014)
- LHR-BOS: CW to F, LHR, £649 (02/2019)
- BOS-LHR: WT to WTP, BOS, $335 (10/2018)
- BOS-LHR: WT to CW, BOS, $727 (12/2017)
- BOS-LHR: WTP to CW, JFK $899 (8/2017)
- BOS-LHR: CW to F, $859 (3/2018)
- BOS-LHR: WT to CW, BOS, $727 (12/2017)
- BOS-LHR: CW to F, BOS, $895 (05/2019)
- BOS-LHR: WT to WTP, BOS $335 (12/2019)
BWI
- BWI-LHR: CW to F, $687 (11/2018)
- BWI-LHR: WTP to CW, BWI, $859 (01/2019)
- CAI-LHR: WTP(?) to CW, CAI, 5,000 EGP (4/2014)
- CAI-LHR: WTP to CW, CAI, £699 (4/2014)
- LHR-CAI: WT to WTP, CAI, £209 (5/2014)
- CAI-LHR: WT to WTP, CAI, 1,800EGP ~£149 (5/2014)
CPT
- CPT-LHR: CW to F, CPT, 10,000 ZAR (4/2014)
- LHR-CPT: Y to W (WT to WTP), LHR, 329 GBP (12/2017)
- LHR-CPT: J to F, LHR 669 GBP (5/2019)
- CPT-LHR: J to F, CPT, 11,375 ZAR, ~611 GBP (5/2019)
CTA
- CTA-LGW ET to CE €140 - August 2017
DEL
- DEL-LHR: CW to F, DEL, 38,000 rupees/£399 (5/2014)
- DEL-LHR: WT+ to CW, DEL, 38,000 rupees/£399 (8/2014)
- DEL-LHR: CW to F, DEL, 40000 rupees/£479 (1/2017)
DEN
- DEN-LHR: WTP to CW, DEN, $772,(9/2018)
- LHR-DEN: WT to WTP £275 (9/2018)
- DEN-LHR: WT to CW $ 1049 (9/2018)
- LHR-DEN: WT to CW £881 (11/2019)
DFW
- DFW-LHR: WT+ to CW, DFW, 800 USD (?)
- DFW-LHR: CW to F, DFW, 850 USD (09/2015)
- LHR-DFW: CW to F, GLA, £599, (12/2014)
- DFW-LHR: CW to F, DFW, 850 USD (04/2016)
- DFW-LHR: WTP to CW, DFW, 643 USD (02/2018)
- DFW-LHR: CW to F, DFW, $235 (04/2019)
- DFW-LHR: WTP to CW, DFW, $895 (06/2019)
DOH
- LHR-DOH: WTP to CW, LHR, £549 (04/2017)
- LHR-DOH: CW to F, LHR, £549 (04/2019)
- LHR-DOH: CW to F, LHR £375 (12/2019)
DXB
- LHR-DXB: WT to WTP, ORY, 230€ (2/2014)
- LHR-DXB: WTP to CW, LHR, £599 (5/2014)
- LHR-DXB: CW to F, LHR, £549 (7/2017)
- LHR-DXB: WT to WTP, LHR, £239 (03/2019)
- LHR-DXB: CW to F, LHR, £531 (07/2019)
- LHR-DXB: CW to F, LHR, £531 (09/2019)
- DXB-LHR: WTP to CW, DXB, 3000 AED (5/2014)
- DXB-LHR: CW to F, DXB, 3000 AED (5/2014)
- DXB-LHR: CW to F, DXB, 2600 AED (07/2019)
EWR
- LHR-EWR: WTP to CW, LHR, £649, (10/2015)
- LHR-EWR: CW to F, LHR, £579, (1/2017)
- LHR-EWR: CW to F, LHR, £859 (04/2019)
EZE
- LHR-EZE WT to WT+ £149 - (01/2017)
- EZE-LHR: WTP to CW, EZE $969 (1/2019)
GIG
- GIG-LHR: CW to F, GIG, $850 USD (04/2015)
- GIG-LHR: WTP to CW, GIG, $850 USD (06/2015)
- LHR-GIG WTP to CW, LHR, £326 (08/2017)
GRU
- GRU-LHR WT to WTP, $270 USD (10/2017)
- GRU-LHR WT to CW, ~$680 USD (10/2017)
HKG
- LHR-HKG: WT to WTP, LHR, £351 (8/2018)
- LHR-HKG: WT to CW, LHR, £1029 (8/2018)
- LHR-HKG: WT to WTP, LHR, £350(1/2017)
- LHR-HKG: WT to CW, LHR, £720 (1/2017)
- LHR-HKG: WTP to CW, LHR, £499 (2/2014) £535 (11/2017)
- LHR-HKG: CW to F, LHR, £650 (1/2017)
- LHR-HKG: CW to F, LHR, £793 (1/2019)
- LHR-HKG WT to WTP, LHR, £365 (1/2019)
- LHR-HKG, CW to F, LHR, £725 (01/2019)
- LHR-HKG: WT to WTP, LHR, £381 (06/2019)
- LHR-HKG: WT to CW, LHR, £1095 (06/2019)
- LHR-HKG: CW to F, LHR, £838 (12/2019)
- LHR-HKG: CW to F, LHR, £835 (12/2019)
- HKG-LHR: WT to WTP, HKG, 3000HKD (10/2016)
- HKG-LHR: WT to CW, HKG, 12000HKD (10/2016) 10000HKD (11/2017)
- HKG-LHR: WTP to CW, HKG, £599 (10/2014)
- HKG-LHR: WTP to CW, HKG, WT-F 18000HKD (10/2016)
- HKG-LHR: CW to F, HKG, 13000HKD (6/2014)
- HKG-LHR, WTP to CW, HKG, 9055HKD (1/2019)
- HKG-LHR: WTP to CW, HKG, 7244HKD (02/2019)
- HKG-LHR: CW to F. HKG, HKD 8332 (04/2019)
- HKG-LHR: WT to CW, HKG, £811(06/2019)
HND
- HND-LHR: WTP to CW, JPY94,400/£633 (2/2018)
- HND-LHR: WTP to CW, HND, JPY115,000/£800 (02/2019)
HYD
- HYD-LHR: WT to WTP, HYD, 15015INR/~$236 (5/2015)
- HYD-LHR: WT to CW, HYD, 61000INR/~$995 (10/2014)
- IAD-LHR: CW to F, IAD, $895 (11/2018)
- IAD-LHR: CW to F, IAD, $687 (02/2019)
- IAD-LHR: WTP to CW, IAD, $715 (02/2019)
- IAD-LHR: WTP to CW, IAD, $715 (02/2019)
- IAD-LHR: CW to F, IAD, $687 (06/2019)
- IAD-LHR: WTP to CW, IAD, $572 (07/2019)
- LHR-IAD: WTP to CW, GBP549 (09/2019)
ICN
- ICN-LHR: WT to WTP, ICN, 176,000 KRW / GBP 103 (March 2014), GBP 150 (May 2018)
- ICN-LHR: WT to CW, ICN, 1,357,600 KRW / GBP 796 (March 2014), GBP 695 (May 2018)
- ICN-LHR: WTP to CW, ICN, 1,340,000 KRW / GBP785 (March 2014)
- ICN-LHR: CW to F, ICN, 908,000 KRW / GBP 532 (March 2014)
- LHR-ICN: WT to WTP, LHR, £180 (May 2018)
- LHR-ICN: WT to CW, LHR, £725 (10/2018)
- LHR-ICN: WT to WTP, LHR, £245 (May 2019)
- LHR-JED: WT to WTP, LHR, GBP 120 (January 2018)
JFK
- LHR-JFK: WT to WTP, JFK, £220 (Nov 2014)
- LHR-JFK: WTP to CW, LHR, £649 (Nov 18)
- LHR-JFK: WTP to CW, LHR, £455 (Apr 2018)
- LHR-JFK: CW to F, LHR, £599 (Dec 2014)
- LHR-JFK: CW to F, LHR, £793 (Jan 2019)
- LHR-JFK: WTP to CW, LHR, £619 (07/2019)
- LGW-JFK WTP to CW, LHR £286 (Jan 2018)
- JFK-LHR: WT to WTP, JFK, $330 (Aug 2017)
- JFK-LHR: WT to CW, JFK, $849 (Aug 2017)
- JFK-LHR: WTP to CW, JFK, $769 (Aug 2017)
- JFK-LHR: WTP to CW, JFK, $845 (Apr 2018)
- JFK-LHR: WTP to CW, JFK, $845 (Aug 2019)
- JFK-LHR: CW to F, JFK, $999 (Aug 2017)
- JFK-ORY: WT to CW, JFK, $1150 (OpenSkies - Oct? 2014)
- JFK-ORY: WT to CW, JFK, $820 (OpenSkies - Nov 2014)
- JFK-LHR: CW to F, JFK, $919 (Feb 2017)
- JFK-LGW: WTP to CW, JFK $370 (Jan 2018)
- JFK-LHR: WTP-CW, JFK $845 (12/2018)
- JFK-LHR: CW to F, JFK, $1150 (07/2019)
- LHR-JFK: CW to F, LHR £815 (Jan. 2019)
- LHR-JFK: WT to WTP, LHR, £313 (05/2019)
- LHR-JFK: WT to CW. LHR, £850 (05/2019)
- JFK-LHR: WT to WTP, JFK, $249 (03/2019)
- JFK-LHR: WT to WTP, JFK, $350 (11/2019)
- LGW-JFK: WT to CW, LGW, £549 (04/2019)
JNB
- LHR-JNB: WTP to CW, LHR, £649 (1/2016)
- LHR-JNB: CW to F, LHR, £649 (12/2015)
- LHR-JNB: WT to WTP, LHR, £229 (Feb 2016)
- LHR-JNB: WT to CW, LHR, £835 (Feb 2017)
- JNB-LHR: WTP to CW, JNB, 9,999 ZAR ($619) (Feb 2016)
- JNB-LHR: WT to WTP, JNB, 3,750 ZAR ($240) (Feb 2016)
- JNB-LHR: WT to CW, JNB, 13,749 ZAR ($859) (Feb 2016)
- LHR-JNB: WTP to CW, LHR, £659 (Mar 2016)
- LHR-JNB: WTP to CW, LHR, £461 (Nov 2017)
- LHR-JNB: WT to WTP, LHR, £329 (Dec 2017)
- LHR-JNB: WT to CW, LHR, £839 (Dec 2017)
- LHR-JNB: WT to WTP, LHR, £429 (May 2018)
- LHR-JNB: WT to WTP, LHR, £465 (Nov 2018)
- LHR-JNB: WTP to CW, LHR, £739 (06/2019)
KEF
- Not offered inbound?
KIN
- KIN-LGW: WTP to CW, KIN, $800 USD (May 2016)
KWI
- KWI-LHR: WTP to CW, KWI, 320 KWD (April 2017)
- LHR-KUL: CW to F £669 (September 2018)
- KUL-LHR: WT to J £880 (September 2018)
- KUL-LHR: WTP to CW, Rm 3989 (£760) (12/2018)
LAS
- LHR-LAS: WT to WTP, LHR, £209 (June 2014)
- LHR-LAS: WT to CW, LHR, £749 (June 2014)
- LHR-LAS: WTP to CW, LHR, £649 (September 2015)
- LHR-LAS: CW to F, LHR, £599 (June 2014)
- LAS-LHR: CW to F, LAS, $1050 (September 2016)
- LAS-LHR: WT to WTP, LAS, $216 (January 2017)
- LHR-LAS, CW to F, LHR ,£659 (11/2018)
- LHR-LAS: WTP to CW, NCL and LHR, £1135 (December 2018)
- LGW-LAS: WT to CW, LGW, £577 (04/2019)
- LGW-LAS: WT to WTP, LGW, £218 (04/2019)
LAX
- LHR-LAX: WT to WTP, LHR, £229 (Sept 2014)
- LHR-LAX: WTP to CW, LHR £769 (May 2017)
- LHR-LAX: WTP to CW, LHR 601 GBP (Nov 2017)
- LHR-LAX WTP to CW, 859 GBP, LHR (Feb 2018)
- LHR-LAX WTP to CW £950 (June 2018)
- LHR-LAX: WTP to CW, LHR,£946 (04/2019)
- LHR-LAX: WTP to CW, LHR, £959 (11/2019)
- LAX-LHR: WTP to CW, LAX, $1050 (April 2017)
- LAX-LHR: WT to WTP, LAX $355 (Dec 2014)
- LAX-LHR: WT-WTP, LAX $489 (Aug 2017)
- LAX-LHR: WT-CW, LAX $921 (April 2018)
- LAX-LHR: WTP-CW, LAX $1119 (Aug 2017)
- LAX-LHR: CW-F, LAX $709 (Aug 2017)
- LAX-LHR: WTP-CW, LAX $1119 (Dec 2017)
- LHR-LAX: CW-F, LHR 659 GBP (Sep 2018)
- LAX-LHR: WTP-CW, LAX $999 (Oct 2018)
- LAX-LHR: WTP to CW, LAX $999 (11/2018).
- LAX-LHR: WTP -CW, LAX, $1200 (12/2018)
- LHR-LAX: CW to F, LHR, £659 (03/2019)
- LAX-LHR: CW to F, LAX, $859 (04/2019)
- LAX-LHR: CW to F, LAX, $850 (08/2019)
- LAX-LHR: WT to WTP, LAX, $340 (11/2019)
- LAX-LHR: WTP to CW, LAX, $999 (12/2019)
- LAX-LHR: CW to F, LAX, $1070 (12/20/2019)
- LOS-LHR: CW to F, LOS, 1,299 USD (August 2016)
MAA
- MAA-LHR: WTP to CW, MAA, £381 (November 2015)
MCO
- LGW-MCO; WT to WTP, LGW, £284 (November 2019)
- MCO-LGW: WT to WTP, MCO, $350 (January 2016)
- MCO-LGW: WT to CW, MCO, $1,600 (January 2016)
- MCO-LGW: WTP to CW, MCO, $850 (January 2016)
- MCO-LGW: WTP to CW, MCO, $605 (11/2018)
- MCT-LHR: WTP to CW, MCT, £609 (November 2017)
- MEX-LHR: CW to F, MEX, £700 (October 2014)
- MEX-LHR: WTP to CW, MEX, £834 (02/2019)
- MEX-LHR: CW to F, MEX, £500 (12/2019)
MIA
- LHR-MIA: WT to WTP, LHR, £269? (Jan 2016)
- LHR-MIA: WT to CW, LHR, £699? (Jan 2016)
- LHR-MIA: WTP to CW, LHR, £384 (11/2017)
- LHR-MIA: CW to F, LHR T3 transfer desk, £649 (Feb 2016)
- MIA-LHR: WT to WTP, MEX lounge, $435 (Sept 2014)
- MIA-LHR: WTP to CW, MIA lounge, $900 (Sept 2014)
- MIA-LHR: WT to CW, MIA lounge, $1250 (Sept 2014)
- MIA-LHR: CW to F, MIA lounge, $1100 (Sept 2014)
- MIA-LHR: WTP to CW, MIA checkin, $849 (Nov 2018)
MSY
- LHR-MSY: WTP to CW, LHR, £629 (05/2019)
NRT
- LHR-NRT: CW to F, LHR, £599 (3/2014)
- LHR-NRT: CW to F, LHR, £612 (11/2017)
- NRT-LHR: CW to F, NRT £700 (12/2018)
OAK
- OAK-LGW: WT to CW $870 (Sep 2018)
- OAK-LGW: WTP to CW, $580 (Feb 2018)
- LGW-OAK: WT to WTP, GBP 190 (Feb 2018)
- LGW-OAK: WT to CW, GBP 550 (Feb 2018) £731 (Sep 2018)
ORD
- ORD-LHR: WT to WTP, ORD, 300 USD (April 2014)
- ORD-LHR: WT to CW, ORD, 900 USD (April 2014)
- ORD-LHR: WTP to CW, ORD, 825 USD (Jan 2016)
- LHR-ORD: WT to WTP, LHR, £259 (Nov 2016)
- ORD-LHR: CW to F, ORD Lounge, 850 USD (Dec 2016)
- LHR-ORD: WT to WTP : £259 / WT to CW: £7?? (Feb 2017)
- LHR-ORD WTP to CW, LHR Lounge £419 (Dec 2017)
- ORD- LHR WTP to CW, Counter $560 (July 2018)
- ORD-LHR, CW to F, ORD lounge, $687 (09/2018) (GUF to CW)
- LHR-ORD: WTP to CW, LHR T5 First Lounge, £480 (04/2019)
- ORD-LHR: WT to CW, ORD, $999 (10/2019)
- LHR-ORD: WTP to CW, £699 (12/2019)
- LHR-PEK: CW to F £ 599 (01/2018)
- PEK-LHR: WT to WT+ RMB 3000 (12/2017)
- PEK-LHR: WT to CW RMB 9000 (12/2017)
PHL
- LHR-PHL: WT to WTP, LHR, £200 (April 2014)
- LHR-PHL: CW to F, LHR, £659 (07/2019)
- PHL-LHR: WT to WTP, PHL, $390 (Jan 2017)
- PHL-LHR: CW to F, PHL, $709 (Sept 2017)
- PHL-LHR, WTP-CW, PHL, $551 (Jan 2019)
- PHL-LHR: WT to CW, PHL, $879 (02/2019)
- PHL-LHR: WTP to CW, PHL, $551 (03/2019)
- PHL-LHR: WT to CW $879 (Sept 2019)
- PHL-LHR: CW to F, PHL, $800 (12/2019)
PHX
- LHR-PHX: CW to F, DUB, €899 (Nov 2015)
- PHX-LHR: CW to F, PHX, $990 (Jan 2017)
- PHX-LHR: WTP to CW, PHX, $850 (Feb 2016)
- PHX-LHR: WTP to CW, PHX, $945 (Nov 2018)
- PHX-LHR: WT to CW, PHX, $999 (Feb 2016)
- LHR-PHX: WT to CW, LHR, GBP 799 (Mar 2016)
- LHR-PHX: WTP to CW, LHR, GBP 649 (Mar 2016)
- LHR-PHX: CW to F, LHR, GBP 649 (Mar 2016)
- PHX-LHR: CW to F, PHX, USD 800 (Feb 2019)
PVG
- PVG-LHR: WT to WTP, RMB 2000 (£240) (June 2017)
RHO
- Not offered inbound?
RUH
- RUH-LHR: WT to CW, RUH, 3000 SAR (10/2014)
- RUH-LHR: WTP to CW, RUH, 2000 SAR (10/2014)
- RUH-LHR: CW to F, RUH, 3000 SAR (10/2014)
- LHR-RUH: WTP to CW, LHR, GBP 599 (12/2014)
SAN
- SAN-LHR: WT to WTP, SAN, 355 USD (11/2015)
- SAN-LHR: WTP to CW, SAN, 950 USD (5/2016)
- SAN-LHR: WT to WTP, SAN, 380 USD (6/2017)
- SAN-LHR: WTP to CW, SAN, 1000 USD (6/2017)
- LHR-SAN: CW to F, LHR, £626 (05/2019)
SCL
- SCL-LHR WT to WT+ $550 - January 2017
- SCL-LHR CW to F $860 (11/2018)
- SCL-LHR: CW to F, SCL, $860 (08/2019)
SEA
- SEA-LHR: WT to CW, SEA, 1090 USD (Feb 2015)
- SEA-LHR: WT to WTP, SEA, 355 USD (Feb 2015)
- SEA-LHR: WTP to CW, SEA, 850 USD (June 2014)
- SEA-LHR: CW to F, SEA, 950 USD (Jan 2016)
- SEA-LHR: CW to F, SEA, 979 USD (Oct 2016)
- LHR-SEA: WT to CW, LHR, GBP 799 (March 2015)
- LHR-SEA: WT to WTP, LHR, GBP 229 (Jan 2016)
- LHR-SEA: CW to F, LHR, GBP 649 (March 2017)
- SEA-LHR: WTP to CW, SEA, $995 (02/2019)
- LHR-SEA: WTP to CW, LHR, £690 (03/2019)
- LHR-SEA: WT to WTP, LHR, £371 (10/2019)
- LHR-SEA: WT to CW, LHR, £910 (10/2019)
- SEA-LHR: WTP to CW, SEA, $750 (03/2019)
- SEA-LHR: CW to F, SEA, $850 (03/2019)
- SEA-LHR: CW to F, SEA, $800 (Apr 2019)
- SEA-LHR: WT to WTP, SEA, $380 (07/2019)
- SEA-LHR: WT to CW, SEA, $880 (07/2019)
- SEA-LHR: CW to F, SEA, $687 (08/2019)
- SEA-LHR: WT to CW, SEA, $1099 (10/2019)
- SEA-LHR: CW to F, SEA, $859 (10/2019)
SEZ
- LHR-SEZ: CW to F. LHR, £899 (04/2019)
SFO
- LHR-SFO: WTP to CW, SFO, £599 (1/2016)
- LHR-SFO: WTP to CW, LHR, £660 (4/2019)
- LHR-SFO: WTP to CW, SFO, £709 (7/2017)
- LHR-SFO: WT to CW, LHR, £859 (9/2017)
- LHR-SFO: WT to WTP, LHR, £299 (9/2017)
- LHR-SFO: WT+ to CW. LHR GF Lounge - £695 (03/2018)
- LHR-SFO: CW to F. LHR GF Lounge - £659 (01/2019)
- LHR-SFO: WT to CW, LHR, £854 (06/2019)
- LHR-SFO: WTP to CW. LHR T5 First Lounge, £839 (11/2019)
- SFO-LHR: WT to CW, SFO, 1050 USD (12/2014)
- SFO-LHR: WTP to CW, SFO, 950 USD (1/2015)
- SFO-LHR: WTP to CW, SFO, 700 USD (9/2017)
- SFO-LHR: CW to F, SFO, £599 (10/2014)
- SFO-LHR: WTP to CW, 749 USD (1/2018)
- SFO-LHR: CW to F, SFO, 709 USD (2/2018)
- SFO-LHR: CW to F, SFO, $859 (08/2018)
- SFO-LHR: CW to F, SFO, $859 (03/2019)
- SFO-LHR: WTP to CW, SFO, $924 (04/2019)
- SFO-LHR: WTP to CW, SFO, $906 (05/2019)
- SFO-LHR: CW to F, SFO, $859 (06/2019)
- SFO-LHR: WT to CE, SFO, $1045 (08/2019)
- SFO-LHR: WT to WTP, SFO, $319 (09/2019)
- SFO-LHR: WTP to CW, SFO checkin, $855 (09/2019)
SIN
- LHR-SIN: CW to F, LHR, £599 (4/2014)
- SIN-LHR: WT to WTP, SIN, 450SGD (5/2014)
- SIN-LHR: WTP to CW, SIN, 1300SGD(01/2016); 1100SGD (12/2014); 1200SGD (10/2017)
- SIN-LHR: WT to WTP, SIN, 600SGD (10/2015)
- SIN-LHR: CW to F, SIN, 1020SGD (5/2017)
- SIN-LHR: CW to F, SIN, 979SGD (08/2019)
- LHR-SIN: WT to WTP, LHR, GBP 229 (May 2015)
- LHR-SIN: WT to WTP, LHR, £249 (8/2014)
- LHR-SIN: WT to CW, LHR, £749 (8/2014)
- LHR-SIN, WT-CW, LHR, £957 (12/2018)
- SIN-LHR CW to F, SIN, 979SGD (1/2019)
SJC
- SJC-LHR: WTP to CW, SJC, $950 (7/2016)
- SJC-LHR: WT to WTP, SJC, $350 (7/2016)
- SJC-LHR: CW to F, SJC, $1000 (6/2017)
- SJC-LHR: WT to C, LHR, £789 (6/2017)
- SJC-LHR: CW to F, SJC $859 (6/2018)
- SJC-LHR: WTP to CW, SJC. $919 (08/2018)
- SJC-LHR: WTP to CW, SJC $919 (03/2019)
- LHR-SJC: WTP to CW, LHR, £670 (01/2019)
- LHR-SJC: WTP to C, LHR, £659 (6/2017)
- LHR-SJC: CW to F, LHR, £549 (11/2017)
- LHR-SJC: WTP to CW, £705 (5/2018)
- LHR-SJC: WTP to CW, LHR, £670 (01/2019)
- LHR-SJC: CW to F. LHR, £659 (08/2019)
SYD
- SYD-SIN: WT to WTP, SYD, 499 AUD (8/2013)
- SYD-LHR: CW to F, SYD, 2000 AUD (7/2014)
- SYD-LHR: WT to CW, SYD, 1750 AUD (8/2017)
- SYD-LHR: WTP to CW, SYD, 2000 AUD (8/2017); 1200 AUD (10/2017), 2185 AUD (5/2018)
- SYD-LHR: WT to F, SYD, 2500 AUD (11?/2014)
- LHR-SYD: WTP to CW, SYD, 650 GBP (8/2017)
- LGW-TAB WTP to CW £645 - September 2019
TLL
- TLL-LHR ET to CE €94 - August 2017
TLV
- LHR-TLV WT to WT+ £127 (morning flight) - November 2017
- LHR-TLV WT to WT+ £149 night flight - November 2017
- TLV-LHR WT+ to CW $459 - October 2017
- LHR-TLV WT+ to CW £369 (BA167) - April 2018
- TLV-LHR CW to F $429 (BA164) - April 2018
- LHR-TLV WT+ to CW, £369 - Dec 2019
TPA
- LGW-TPA WT to WT+ £239 (BA2167) - May 2019 - had to ask at check-in - and it was a special offer (apparently!?)
YUL
- LHR-YUL: WT to WTP, LHR, 339 GBP (11/2017)
- LHR-YUL: WT to WTP, LHR, 269 GBP (10/2015)
- LHR-YUL: WT to CW, LHR, 750 GBP (11/2014)
- LHR-YUL: WT to WTP, LHR, £265 (02/2019)
- YUL-LHR: WT to WTP, YUL, CAD 1000 (12/2016)
- YUL-LHR: WT to CW, YUL, CAD 1200 (12/2016)
- YUL-LHR: WTP to CW, YUL, CAD 1149 (12/2017)
- YUL-LHR: WTP to CW, YUL, CAD900 (08/2019)
YVR
- LHR-YVR: CW to F, LHR, 635 GBP (10/2015)
- LHR-YVR: CW to F, LHR, 549 GBP (2/2017)
- YVR-LHR: WT to WTP, YVR, 250 CAD (5/2014)
- YVR-LHR: WT to CW, YVR, 999 CAD (5/2014)
- YVR-LHR: WTP to CW, YVR, 850 CAD (5/2014)
- YVR-LHR: CW to F, YVR, 900 CAD (10/2015)
- YVR-LHR: CW to F, YVR, 1000 CAD (12/2016)
- YVR-LHR: CW to F, YVR, 1000 CAD (11/2018)
- YVR-LHR: WTP to CW, YVR, 1100CAD (01/2019)
- YVR-LHR: CW to F, YVR, 1500CAD (03/2019)
- YVR-LHR: WTP to CW, YVR, 898CAD (05/2019)
- YVR-LHR: WT to WTP, YVR, 498CAD (05/2019)
- LHR-YVR: WT to WTP, LHR, £660 (03/2019)
- LHR-YVR: WT to CW, LHR, £900 (03/2019)
YYC
- YYC-LHR: WTP to CW, YYC, 650 USD (3/2014)
- LHR-YYC: WT to WTP, GLA, 740 GBP (8/2016)
YYZ
- LHR-YYZ: WT to WTP, LHR, £229 (09/2016)
- LHR-YYZ: WT to CW, LHR, £545 (04/2018)
- LHR-YYZ: CW to F, LHR, £549 (09/2016)
- LHR-YYZ: WT to WTP, LHR, £309 (12/2018)
- LHR-YYZ: WT to CW, LHR, £697 (12/2018)
- LHR-YYZ: WTP-CW, LHR, £540 (09/2018)
- LHR-YYZ: CW to F, LHR, £549 (06/2019)
- LGW-YYZ: WTP to CW, LGW, £284 (06/2018)
- YYZ-LHR: WT to WTP, YYZ, £189 (10/2015)
- YYZ-LHR: WT to CW, YYZ, 999 CAD (05/2016)
- YYZ-LHR: WTP to CW, YYZ, 936 CAD (04/2018)
- YYZ-LHR: WTP-CW, YYZ, £540 (01/2019)
Airport Upgrades (AUP) promotion 2019 thread
Dec 11, 2019, 10:41 am
#211
Join Date: Jun 2013
Posts: 94
If you are crediting to BAEC you will get the TPs and Avios on BA metal, regardless of the ticketing airline, and assuming it is a revenue ticket. So that should work ok for you, but you may need to retro-claim it and that may take time. I doubt the lounge staff will be able to give an informed answer to your question, so I wouldn't bother them about this.
For those crediting to non BAEC schemes but on BA metal, it's more complex. There are some reports of BA tickets crediting to (e.g.) AA at the higher amount. But strictly speaking if buying an AA or AY marketed ticket, you may need to assume you won't be credited anything extra, in line with their own policies in this area.
For those crediting to non BAEC schemes but on BA metal, it's more complex. There are some reports of BA tickets crediting to (e.g.) AA at the higher amount. But strictly speaking if buying an AA or AY marketed ticket, you may need to assume you won't be credited anything extra, in line with their own policies in this area.
So in the end I went for an AUP on my flight to ARN on AY stock. Availability was very limited - they had to wait for a cancellation/no show to process it. As per usual it took about a week for AY to post the points, and I gave it a few days to see if BA would sync up then. In the end C-W-S was correct and I retro-claimed with BA for Missing TPs/Avios. They responded within 3 days, which I was impressed enough with.
As it happens, it was also one of the more pleasant CE flights I've had, so felt I got proper value from it this time.
Dec 14, 2019, 3:41 am
#212
Join Date: Nov 2018
Location: San Diego, CA
Programs: AA EXP, HH Gold, Marriott Gold, Avis Preferred Plus
Posts: 22
AA flyer upgraded on BA flight
As we were boarding, the automatic gate ticket checkers wouldn't let us through, indicating that we needed to visit the gate agent. Thinking the worst, we trudged up to the agent... where we both (2) received complimentary upgrades to Club World for the LAX-LHR leg!
I have AA PlatPro, and thus OW Sapphire, but no BA status, didn't realize that we would even be in the running?! Very nice surprise. Now I've been looking for the priority thread, both in BA and AA forums... and on the BA website but no joy yet. And I'd certainly like to be in the know and repeat whatever we did right, going forward! Could anyone please link BA's prioritization of OW travelers for their international travel? Thanks!
Dec 14, 2019, 3:54 am
#213
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,804
https://www.thesun.co.uk/fabulous/ho...y-14-december/
with Aquarius presciently noted as follows: "A ticket slipped into a festive card could prove to be a winner."
So I would say it is unknowable, and you would be more likely to get an involuntary upgrade if you were BA Silver rather than oneworld Sapphire. But the reality is that BA sell the aircraft as much as a cabin within it, and if you are on a popular LAX service then it's quite normal for a big chunk of WTP to be brought forward. On a 787-8 sometimes the entire WTP cohort has to be squeezed into CW. Be assured it's not being done primarily for your benefit.
Dec 14, 2019, 3:58 am
#214
Join Date: Nov 2017
Programs: BA, Hilton
Posts: 2,091
BA process upgrades through something called Discretionary Upgrade Tool (DUT), the details of which are deliberately unknowable to anyone outside of it. It appears to take into account many factors, including a random element. This means that its possible a traveller with no status can get an upgrade when a OWE does not....
In terms of what you can do, probably not very much beyond travel in oversold cabins!
(Edit: beaten to it by c-w-s)
Dec 14, 2019, 6:27 am
#215
Join Date: Sep 2005
Location: Philly
Programs: AA, BA, NH, TP
Posts: 739
Dec 19 -BA66 PHL-LHR -J-F $800 - not accepted as it was short overnight flight and I was on Upper Deck.
Dec 14, 2019, 7:09 am
#216
Join Date: Jun 2010
Location: Bristol
Programs: IHG Priority Club, BA Exec Club, KLM Flying Blue
Posts: 60
MEX-LHR December 2019, £500 to CW to F
Dec 15, 2019, 1:40 am
#217
formerly JackDann
Join Date: Oct 2017
Location: Northern Ireland
Posts: 1,657
Does anyone know if you can get an AUP quote before physically arriving at the airport? Also, is it straightforward getting an AUP for a leg of a trip when not at the origin airport. (Looking to upgrade LHR-KUL but departing from DUB)
Dec 15, 2019, 1:47 am
#218
FlyerTalk Evangelist
Join Date: Aug 2003
Location: MSY (finally); previously NYC, BOS, AUH
Programs: AA EXP, 6MM; BA GLD
Posts: 17,248
I recently flew AMS-LHR-AUH and was trying to upgrade LHR-AUH. At the lounge at AMS, I was told the LHR-AUH upgrade was available, but I had to wait until I got to LHR to process it. And of course by the time I got there it was gone.
Dec 15, 2019, 1:54 am
#219
Join Date: Jan 2018
Location: London
Programs: BAEC Gold, Accor Live Limitless Gold, Hilton Honours Gold, Avis Preferred Plus
Posts: 1,806
When I have asked about upgrading subsequent legs I have always been told that I can only ask at the departure airport for the leg in question.
Dec 15, 2019, 4:30 am
#220
formerly JackDann
Join Date: Oct 2017
Location: Northern Ireland
Posts: 1,657
Thanks, I’ve only got a couple of hours transfer time at LHR, where would I be able to process or enquire about an AUP? I’m debating going landslide once we arrive at LHR anyway, so guess that is one option to enquire at a checkin desk.
Dec 15, 2019, 4:34 am
#221
FlyerTalk Evangelist
Join Date: Aug 2003
Location: MSY (finally); previously NYC, BOS, AUH
Programs: AA EXP, 6MM; BA GLD
Posts: 17,248
If you go landside, you certainly can ask at the check in desk. Airside, the BA customer service desk in T3 or T5, or in any of the lounges, can assist you.
Dec 15, 2019, 4:35 am
#222
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,804
Yes, there are several places you can check landside, and any staff member with a tablet or a white trolley can also check for you and then either process it directly or point you to someone else who can. If you go airside (which from DUB doesn't make sense unless your KUL flight is less than an hour away) then you can check at the Customer Service desks to the right of Flight Connections, or you can check first at the Flight Connection checkpoint and go to the desks if there is availability. Finally once inside T5 you can check at the main customer service desks by gates 10 and 13, there are usually signs up promoting AUPs, or if you already have lounge access in Galleries South Customer Service desk, to the left of the entry desks.
Dec 15, 2019, 5:13 am
#223
Join Date: Jun 2013
Posts: 94
If you're transferring from an EI flight into T2 and going landside, I'd suggest getting the Tube unless you've got the Heathrow Express timetable handy. It's a bit quicker and less walking from T2.
Of course if HAL got their act together on airside transfers - the T2 <-> T5 buses seem to always be 10 mins away! - then it would be an obvious choice
Dec 15, 2019, 7:41 am
#224
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / Marriott Platinum
Posts: 3,543
Dec 16, 2019, 6:58 am
#225
Join Date: Nov 2016
Location: NQY
Programs: BAEC
Posts: 500
Disappointed! Got quoted a price of just £375 to AUP upgrade CW->F on BA123 but then they refused to sell me it as no-one had booked F on the flight and so they have closed the service! I will ask again in the lounge in case they change their mind, but didn’t expect that!
LF
(P.s. sorry! LHR -> DOH on B787-9)
LF
(P.s. sorry! LHR -> DOH on B787-9)
Last edited by LimitingFactor; Dec 16, 2019 at 11:12 am