Sweet-talking your way into the CCR - unacceptable
Jan 15, 2019, 7:48 am
#121
Join Date: May 2004
Location: DFW-In Plano & CDG-In the 11th
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Posts: 3,209
A view from a "Colonist" from the former colonies (Sarcasm AMERICAN style
At that point, I'd have complained to someone and would have told them what I saw, perhaps to the person who allowed them in, and ask them to ask them to stop behaving the way they were doing, because the person who allowed them in should really intervene to sort out their behaviour IMO. If that doesn't work or if she does nothing or cannot leave the reception desk, then I'd ask another BA lounge staff member to ask them to stop behaving that way, explaining what I saw as well (because IMO it makes it extra inappropriate for those who shouldn't be there to behave inappropriately).
Allowing blaggers in is one thing, for those blaggers to cause inconvenience/discomfort to others including being rude to staff members is unacceptable, rendering allowing them into the lounge in the first place inappropriate through their conduct.
Unfortunately, I suspect those people will try it every time, perhaps when it's busy and continue arguing regardless of the queue that may be forming behind them for legitimate people awaiting entry.
Still, the behaviour described is unacceptable even if they were legitimate users though.
Allowing blaggers in is one thing, for those blaggers to cause inconvenience/discomfort to others including being rude to staff members is unacceptable, rendering allowing them into the lounge in the first place inappropriate through their conduct.
Unfortunately, I suspect those people will try it every time, perhaps when it's busy and continue arguing regardless of the queue that may be forming behind them for legitimate people awaiting entry.
Still, the behaviour described is unacceptable even if they were legitimate users though.
Having been in both, without needing to "blagg, " CX T5 on their worst day is far superior to the CCR. CX has graceful greeters who gracefully escort PAX to the correct location. CCR has jumped up comprehensive dropouts, IMHO.
Respectfully disagree. YMMV
Hmm .......
Could explain the new sign I spotted in Galleries just last week :
“It is expected that all Galleries Club and First lounge users, and their guests, will maintain appropriate standards of behaviour & etiquette at all times. Anyone found in breach of this requirement will be asked to leave Galleries, and instead await their flight departure in the nearby Concorde Room”
Where do you draw line though?
For example would you say no redemptions or cheap upgrades should be allowed in F because you personally have paid £4.5K out of your own pocket for the same seat?
Indeed there are two sides to every argument.....you weren't deprived of your published benefits and what one person may see as unacceptable may be considered by others to be neither here nor there.
For example would you say no redemptions or cheap upgrades should be allowed in F because you personally have paid £4.5K out of your own pocket for the same seat?
Indeed there are two sides to every argument.....you weren't deprived of your published benefits and what one person may see as unacceptable may be considered by others to be neither here nor there.
IMHO-Braggers cheapen everything they touch, thus indirectly cheapening the accomplishments of those who have earned it, or the actions of those whose ancestors did something 2, 3, 4 hundred years ago, which allows the current generation to live off those accomplishments.
FYI-I started life in the US in a lower lower middle class family. Today, being retired, through 52+ years of work and effort, (starting at 16 in 1967), I am able (and do) to fly F, when possible, and J otherwise, frequently. No brag, just fact.
On topic-Me: Following the braggers, "Ma'am? Perhaps I'm confused. I'm an American, unused to the British way. I thought that this was the most exclusive lounge in all of Heathrow. Reserved for peers and those that can afford it. Am I mistaken?"
Jan 15, 2019, 7:55 am
#122
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,241
I think you misunderstood me. My 'no' related to the fact that the CX lounge was not in T5 and therefore not in competition with the CCR.
Jan 15, 2019, 9:32 am
#124
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
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All quite extraordinary. Note to self: why didn’t the OP say something to La Loungierge at time?
Maybe he might have appeared to look as thöugh he’d been eavesdropping someone else’s conversation? No surely not! A bit like the « memo » to BA staff thread?
Maybe he might have appeared to look as thöugh he’d been eavesdropping someone else’s conversation? No surely not! A bit like the « memo » to BA staff thread?
Jan 15, 2019, 10:20 am
#125
Join Date: Aug 2012
Posts: 2
Fred Finn
Ii am glad someone gets in there. I was refused no i don't have the Concorde room blue card. i did however fly on Concorde more than anyone i had a letter from Colin Marshall introducing me to all BA staff.
I did do interviews regrading the problems at LHR T5 and was invited to have photos inside the Concorde room to sit in one of the Concorde seats.. It was little more than a week later that I was there travelling to Ukraine that i showed up there and was informed that i didn't have an invite and that's after 718 flights in Concorde.
I think i have a reason to be aggrieved not like the guy that saw two people get a kindness which he didn't like.
I did do interviews regrading the problems at LHR T5 and was invited to have photos inside the Concorde room to sit in one of the Concorde seats.. It was little more than a week later that I was there travelling to Ukraine that i showed up there and was informed that i didn't have an invite and that's after 718 flights in Concorde.
I think i have a reason to be aggrieved not like the guy that saw two people get a kindness which he didn't like.
Jan 15, 2019, 10:53 am
#126
Join Date: Apr 2013
Posts: 4
The only memberships wotth having are the are the exclusive ones. You know the ones that exclude the commoners. What are we Bolshvicks???
Jan 15, 2019, 11:08 am
#127
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,881
That's rather surprising to hear. I understood regular Concorde flyers were all given CCR cards when Concorde stopped flying.
Jan 15, 2019, 1:11 pm
#128
Join Date: May 2008
Location: Northern Italian Lakes
Programs: BA, *A, Hertz Goldstar, Mucci wannabee, Waitrose, safari Oleg
Posts: 1,545
do tell
What DID you blag in T3 2 weeks ago, that you can't tell us about?
Jan 15, 2019, 1:18 pm
#129
Join Date: Jun 2013
Posts: 88
Not in the CCR but we flew home from Tegal on the 3rd of January and 3 people, 2 women and a man came into the Lounge and started a heated conversation with the 3 staff on duty, the man was holding a boarding pass of some sort. They were told that they couldn't come in so they walked pass the 3 staff and said we just want to look around then proceeded to take food and drinks and put it in their bags. The staff approached them again and said they had to leave. This was ignored and they just laughed and carried on. Why didn't the staff call security. I had the impression that they have done this before which could be easy to do as the lounge is before the security and the gate so anyone can come in off the street.
Jan 15, 2019, 3:29 pm
#130
Join Date: Mar 2016
Location: Plymouth, UK
Programs: BAEC Gold
Posts: 1,159
I don't have a problem with them blagging their way in providing that it was not busy and that they behaved in a suitable manner and didn't upset the other guests. In fact, from the BA perspective, it might be good for BA if it gave some CW passengers a taste of the CCR and it might encourage them on to fly F more. It sounds to me though like they didn't behave appropriately and so I would of then spoke to the staff to get them removed.
Jan 15, 2019, 4:32 pm
#131
Join Date: Dec 2012
Posts: 1,674
Not in the CCR but we flew home from Tegal on the 3rd of January and 3 people, 2 women and a man came into the Lounge and started a heated conversation with the 3 staff on duty, the man was holding a boarding pass of some sort. They were told that they couldn't come in so they walked pass the 3 staff and said we just want to look around then proceeded to take food and drinks and put it in their bags. The staff approached them again and said they had to leave. This was ignored and they just laughed and carried on. Why didn't the staff call security. I had the impression that they have done this before which could be easy to do as the lounge is before the security and the gate so anyone can come in off the street.
Jan 15, 2019, 10:06 pm
#132
Join Date: Sep 2011
Location: Bali
Programs: BAEC Gold / TK e+
Posts: 502
fair play to them i say
When ever my daughter travels with me and the missus i try and blag an extra place in the lounge
Sometimes i win, sometimes i don't.
'Shy kids get nowt' as my old boy used to say
When ever my daughter travels with me and the missus i try and blag an extra place in the lounge
Sometimes i win, sometimes i don't.
'Shy kids get nowt' as my old boy used to say
Jan 15, 2019, 11:26 pm
#133
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
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I don't have a problem with them blagging their way in providing that it was not busy and that they behaved in a suitable manner and didn't upset the other guests. In fact, from the BA perspective, it might be good for BA if it gave some CW passengers a taste of the CCR and it might encourage them on to fly F more. It sounds to me though like they didn't behave appropriately and so I would of then spoke to the staff to get them removed.
Jan 16, 2019, 1:25 am
#134
Join Date: Mar 2016
Location: Plymouth, UK
Programs: BAEC Gold
Posts: 1,159
i do have a problem with it. one of my friends just missed the renewal of her ccr card at 4800tp+ and thus obediently sticks to the F lounge when flying CW, why would those people be tolerated to barge their way in just because they are pushier and more selfish than the rest? Fairness counts for something, and somehow if an airline shows it doesn’t care about fairness it doesn’t sound a very reassuring message.
the names of those that they do let in for free and then only allow it once. That should be pretty easy to achieve as everyone will have a boarding card.
Jan 16, 2019, 1:35 am
#135
Join Date: Jan 2008
Posts: 3,835
i do have a problem with it. one of my friends just missed the renewal of her ccr card at 4800tp+ and thus obediently sticks to the F lounge when flying CW, why would those people be tolerated to barge their way in just because they are pushier and more selfish than the rest? Fairness counts for something, and somehow if an airline shows it doesn’t care about fairness it doesn’t sound a very reassuring message.
How about tier point running? Mistake fares? Back-to-backs? Flyertalk is all about operating at the margins. Sneaking into a lounge is against the rules, trying to secure an invite by asking isn’t.
