Amex Hacked
Dec 27, 2018, 5:22 am
#16
Join Date: Nov 2017
Location: Germany
Programs: BA GGL, CCR - TK G
Posts: 809
mine got hacked over Xmas. I got a BA breach mail, too.. like 10 bookings of up to 10euros.. one of a hunderd.. now they blocked the card and send me a new one.. which they are unable to do in 24h ? ..... that means i will fly to sin and on to asia tomorrow with no amex.. outstanding service!
Dec 27, 2018, 5:24 am
#17
Join Date: May 2011
Posts: 2,379
mine got hacked over Xmas. I got a BA breach mail, too.. like 10 bookings of up to 10euros.. one of a hunderd.. now they blocked the card and send me a new one.. which they are unable to do in 24h ? ..... that means i will fly to sin and on to asia tomorrow with no amex.. outstanding service!
You could get it sent to Asia if it's a big deal though. Or presumably use the Amex app for smaller purchases if you have NFC.
Dec 27, 2018, 5:33 am
#18
Join Date: Nov 2017
Location: Germany
Programs: BA GGL, CCR - TK G
Posts: 809
Its not they say they need a week to produce the card. No they send it out but can't send it express .
LOL..
Dec 27, 2018, 10:01 am
#19
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,145
On a positive note, my BA Amex PP is still clean, despite having been abroad (MLA and CPT) since the breach, Just cleared, today, both Amex and MBNA cards with no odd transactions, so it’s clearly a lottery as to when/if your card gets picked.
Dec 27, 2018, 10:19 am
#20
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,210
I think the scammers are getting cleverer. Whereas it used to be them booking flights in Russia, or something that obviously stuck out as not normal, they are now playing the "middle class game". People who fly BA are generally going to be middle class, shop at John Lewis / Harvey Nichols / Waitrose etc. This is one of the reasons it points to be the BA breach that has caused these.
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Dec 27, 2018, 11:50 am
#21
Join Date: Oct 2015
Location: London
Programs: BAEC Gold, Hotels.com Gold
Posts: 576
Dec 27, 2018, 12:15 pm
#22
Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,163
Its rediculous We talked at 11am. They say they will send the new card out today.. And they can't have it in Berlin the next day? Amazon can do a same day delivery? Which year do they live in?
Its not they say they need a week to produce the card. No they send it out but can't send it express .
LOL..
Its not they say they need a week to produce the card. No they send it out but can't send it express .
LOL..
Dec 27, 2018, 12:20 pm
#23
Join Date: Oct 2017
Programs: BAEC Silver, Flying Blue Platinum; Hilton Gold, IHG Diamond, Marriott Titanium, Wyndham Diamond
Posts: 788
For a second I read the title as "Alex Hacked," rather than Amex. I imagined a canny FTer hacking into Alex Cruz corporate account and reversing the service cuts, updating the A320neos configurations...
Dec 27, 2018, 12:20 pm
#24
Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,163
While DYKWIA may have been presumtious as to the profile of the typical BA customer, if there even is such a thing, I do think the point is valid. Scammers know the country of origin from the card number and if wanting to avoid detection as long as possible they will not use the cards at the other end of the world, but rather where they presume the cardholder would normally shop.
Dec 27, 2018, 1:31 pm
#25
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,145
Dec 27, 2018, 7:59 pm
#26
Join Date: May 2011
Posts: 2,379
While DYKWIA may have been presumtious as to the profile of the typical BA customer, if there even is such a thing, I do think the point is valid. Scammers know the country of origin from the card number and if wanting to avoid detection as long as possible they will not use the cards at the other end of the world, but rather where they presume the cardholder would normally shop.
Dec 28, 2018, 12:53 am
#27
Join Date: May 2012
Location: London
Programs: BAEC Silver
Posts: 291
Same!
Same happened to me on the 26th of December on my Amex BA card.
4 dodgy cash withdrawals (20/10/10/30 GBP).
I received a text as well as an email from Amex to inform me straight away.
I called their customer service and they blocked the card.
Waiting for the new one to arrive. Hopefully today.
I asked the agent if it could be BA related. He couldn’t confirm or deny.
4 dodgy cash withdrawals (20/10/10/30 GBP).
I received a text as well as an email from Amex to inform me straight away.
I called their customer service and they blocked the card.
Waiting for the new one to arrive. Hopefully today.
I asked the agent if it could be BA related. He couldn’t confirm or deny.
Dec 28, 2018, 1:10 am
#28
Join Date: Jan 2007
Location: Canary Wharf, London
Programs: MyWaitrose, IC Spire Ambassador, Hilton Diamond & BAEC Gold
Posts: 2,685
Wouldn't a PIN be needed for a cash withdrawal?
Dec 28, 2018, 1:56 am
#29
Join Date: Aug 2006
Location: UK
Programs: BA Gold
Posts: 708
Yesterday my partner had a fraudulent transaction on their BA AMEX (alerted by OTP authentication text/email) and then today my BA AMEX suffered the same. The guy at Amex said ‘there’s been a lot of these just recently’ but wouldn’t say more. They were professional and friendly as ever and confirmed no fraud transactions I would be liable for. Does seem odd as we’ve never ha far problems previously and yet both BA AMEX cards in 48 hrs...
Dec 28, 2018, 2:10 am
#30
Join Date: Sep 2010
Posts: 610
I simply refuse to believe that Amex have decided BA flyers are probably middle class and so will likely spend in John Lewis. While fraud detection is increasingly sophisticated, that is just absurd. Would that conversely mean if they try and use their card in Lidl it will be blocked for being too lower class!
As to whether BA caused this, you have all most likely been involved in other data breaches you have no idea about. It's a logical assumption, but it's just that - an assumption, and so has no basis in fact. (Not that I'm claiming you are saying it's fact)
As to whether BA caused this, you have all most likely been involved in other data breaches you have no idea about. It's a logical assumption, but it's just that - an assumption, and so has no basis in fact. (Not that I'm claiming you are saying it's fact)