BA not showing bookings
Dec 20, 2018, 5:49 am
#1
Original Poster
Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,163
BA not showing bookings
BA.COM is currently not displaying any of my bookings. Entering the PNR manually into MMB causes the system to hang while saying "Loading, please wait ...". I have heard about this before from others but never experienced it myself. Just very wary since I have a booking to LGW tomorrow and connection from LHR. I need to spot any delays or cancellation as quickly as possible to allow a reroute via LHR or MAD.
Dec 20, 2018, 5:54 am
#3
Join Date: Mar 2017
Location: Lincolnshire, UK
Programs: BA GGL - maybe only briefly!
Posts: 1,378
Same here - right at OLCI. Eventually managed to add the booking manually on the website and after being thrown out several times got through OLCI and emailed the BPs. Website now showing future bookings for me but still no joy on the app.
Dec 20, 2018, 6:14 am
#4
Join Date: Oct 2018
Location: London
Programs: BAEC blue dust
Posts: 271
For those of you trying to OLCI, any joy with going through CheckMyTrip? I was able to check in using their app last January when neither the BA app nor the website would let me.
Dec 20, 2018, 6:33 am
#7
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,194
It’s hopeless
it either says I don’t have a booking or crashes and logs me out of the app because there is a delay on the flight or because can OLCI isn’t availabile on the route - CGN - LGW
then flight status doesn’t recognise the flight number (because it doesn’t recognise your route either ...)
great when you get an alert for a sale but need to know if your is delayed or cancelled because of the drone disruption!
it either says I don’t have a booking or crashes and logs me out of the app because there is a delay on the flight or because can OLCI isn’t availabile on the route - CGN - LGW
then flight status doesn’t recognise the flight number (because it doesn’t recognise your route either ...)
great when you get an alert for a sale but need to know if your is delayed or cancelled because of the drone disruption!
Dec 20, 2018, 6:36 am
#8
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,893
App has been dodgy for 24 hours now.
Seems to be linked to the fact that upcoming bookings aren't properly working - but the default of getting logged out every time I use the app is becoming somewhat boring...
Seems to be linked to the fact that upcoming bookings aren't properly working - but the default of getting logged out every time I use the app is becoming somewhat boring...
Dec 20, 2018, 6:37 am
#9
Join Date: Jan 2015
Location: Bangkok / London
Programs: BA Silver, AmEx Platinum, AVIS Presidents Club, Marriott Titanium Elite
Posts: 1,106
OLCI not working for a flight tomorrow, also can’t check flight status of the inbound as neither flight number or the route is working for me. I can’t imagine the added disruption from the drone issue is helping anything along. Maybe a sudden surge in users is the problem?
Dec 20, 2018, 7:02 am
#10
Join Date: Oct 2005
Location: South East, UK
Programs: BA Gold / GfL, Hilton Diamond
Posts: 2,432
My Android app seems to be working again and showing bookings, but the iPhone / iOS app is just blank, not showing anything.
If it is due to extra demand resulting from the Gatwick problems, then BA needs to do some serious stress testing of its services. They should be able to cope with such disruption events (whatever the cause).
If it is due to extra demand resulting from the Gatwick problems, then BA needs to do some serious stress testing of its services. They should be able to cope with such disruption events (whatever the cause).
Dec 20, 2018, 7:14 am
#12
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,893