Dec 20, 2018, 5:24 am
Last edit by: Canarsie
Travelling to of from London Gatwick 21 December 2018
All LGW services operated on Friday with 2 exceptions (BA2758/0 to AMS and back; BA2938/9 EDI and back). Many flights were heavily delayed.
List of inbound BA diversions from latest closure is in post 463
Incomplete list of inbound cancellations for Friday 21 December is here in post 298.
Current customer guidelines in this post 344 (you can rebook free of charge to 5 January and reroute via LHR/LCY). Try rebooking via the App if you can, otherwise you need to telephone BA.
Background
Gatwick Airport was closed at 21:03 on Wednesday 19 December following reports of drones flying over the airfield. Sightings have continued throughout Thursday 20 December requiring the airport to remain closed. Gatwick Airport advising all passengers to check the status of their flights before travelling to the airport. Gatwick airport was further closed on Friday 21 December from 17:00 until 18:25 at which time normal operations resumed after suspected drone sightings.
Previous updates
Current list of cancelled and diverted services
Post 96 and Post 132 and Post 184
All LGW services operated on Friday with 2 exceptions (BA2758/0 to AMS and back; BA2938/9 EDI and back). Many flights were heavily delayed.
List of inbound BA diversions from latest closure is in post 463
Incomplete list of inbound cancellations for Friday 21 December is here in post 298.
Current customer guidelines in this post 344 (you can rebook free of charge to 5 January and reroute via LHR/LCY). Try rebooking via the App if you can, otherwise you need to telephone BA.
Background
Gatwick Airport was closed at 21:03 on Wednesday 19 December following reports of drones flying over the airfield. Sightings have continued throughout Thursday 20 December requiring the airport to remain closed. Gatwick Airport advising all passengers to check the status of their flights before travelling to the airport. Gatwick airport was further closed on Friday 21 December from 17:00 until 18:25 at which time normal operations resumed after suspected drone sightings.
Previous updates
Current list of cancelled and diverted services
Post 96 and Post 132 and Post 184
LGW closed due to drone activity
Dec 20, 2018, 8:48 am
#256
Join Date: Jul 2011
Location: ARN
Programs: Bit of this, bit of that
Posts: 454
Hi,
I am/was due to fly on Norwegian Air DI7147 from LGW to BOS today. The original flight was due to depart at 1620, it is has been rescheduled to 19h but I do not think that is happening. I rebooked on the same flight tomorrow (before the cancellation so avoid the flight) but if this situation doesn't get resolved how can I get Norwegian to book me on another carrier?
I talked to Norwegian they insist only to rebook on Norwegian. If this does not get sorted I will need to buy an expensive one way ticket from LHR.
Any suggestions?
I am/was due to fly on Norwegian Air DI7147 from LGW to BOS today. The original flight was due to depart at 1620, it is has been rescheduled to 19h but I do not think that is happening. I rebooked on the same flight tomorrow (before the cancellation so avoid the flight) but if this situation doesn't get resolved how can I get Norwegian to book me on another carrier?
I talked to Norwegian they insist only to rebook on Norwegian. If this does not get sorted I will need to buy an expensive one way ticket from LHR.
Any suggestions?
The information wasnt terribly clear though, and I told her to assume that there will be a struggle to get the cash back. But she had no alternative and had to be in LA today and Norwegian were not able to achieve that in anyway apparently.
Perhaps it is worth querying them if this is a possibility for you.
Dec 20, 2018, 8:48 am
#257
Join Date: Nov 2010
Posts: 5,596
Perhaps that is as far as the crew could go, maybe they have a short haul flight bringing a replacement crew or maybe it is something else entirely.
Dec 20, 2018, 8:49 am
#258
Join Date: Apr 2018
Programs: BAEC Gold
Posts: 267
Actually, this is to be expected. Ad networks try to target the ads at the readers of a page so if certain keywords show up on the page, ads matching the keywords will be served up.
That is why it is not that uncommon to see adverts for barbecues on a news article about a house being burned down by a BBQ fire and similar. Exactly the same thing here with the word drone being mentioned a couple of times in this thread. :-)
That is why it is not that uncommon to see adverts for barbecues on a news article about a house being burned down by a BBQ fire and similar. Exactly the same thing here with the word drone being mentioned a couple of times in this thread. :-)
Dec 20, 2018, 8:50 am
#259
Join Date: Jun 2018
Programs: IB+, BAEC
Posts: 2
Hi all, long time lurker here, posting for the first time. I've learned so much from this forum in the last year that I was able to get Silver a few months ago.
Just wanted to share my experience today:
I'm back in the office after my LGW-SVQ BA2798 has been cancelled just as I was arriving into Gatwick.
Called BA about 45 minutes ago and they told me:
1) You can only fly to the same destination, which is a bummer because XRY or AGP would work for me if there is availability.
2) They could reschedule me to a flight on Dec 23 via Madrid
They recommended that I wait a bit until LGW reopens to see if more availability opens, so that's what I did, but now I'm not sure if that's a good choice since I could end up losing up that seat too. Should I snatch up that one as suggested by corporate-wage-slave above in msg 238 above?
Thanks and best of luck for everyone affected.
Just wanted to share my experience today:
I'm back in the office after my LGW-SVQ BA2798 has been cancelled just as I was arriving into Gatwick.
Called BA about 45 minutes ago and they told me:
1) You can only fly to the same destination, which is a bummer because XRY or AGP would work for me if there is availability.
2) They could reschedule me to a flight on Dec 23 via Madrid
They recommended that I wait a bit until LGW reopens to see if more availability opens, so that's what I did, but now I'm not sure if that's a good choice since I could end up losing up that seat too. Should I snatch up that one as suggested by corporate-wage-slave above in msg 238 above?
Thanks and best of luck for everyone affected.
Dec 20, 2018, 8:51 am
#260
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,109
Moral of story: the cheap carrier may not offer the best service. Good luck getting Norwegian to live up to their EC261/2004 obligations, even more than most airlines.
Dec 20, 2018, 8:56 am
#261
Join Date: Jul 2011
Location: ARN
Programs: Bit of this, bit of that
Posts: 454
Agree though that dealing with them is likely to be like getting teeth pulled with out anesthetic.
Dec 20, 2018, 9:03 am
#264
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,774
I am/was due to fly on Norwegian Air DI7147 from LGW to BOS today. The original flight was due to depart at 1620, it is has been rescheduled to 19h but I do not think that is happening. I rebooked on the same flight tomorrow (before the cancellation so avoid the flight) but if this situation doesn't get resolved how can I get Norwegian to book me on another carrier?
I talked to Norwegian they insist only to rebook on Norwegian. If this does not get sorted I will need to buy an expensive one way ticket from LHR.
I talked to Norwegian they insist only to rebook on Norwegian. If this does not get sorted I will need to buy an expensive one way ticket from LHR.
Can you get to Dublin by 10:45 hrs tomorrow? Wow have got a £250 one way fare from there and Aer Lingus a £353 direct service.
Dec 20, 2018, 9:03 am
#265
FlyerTalk Evangelist
Join Date: Jul 2010
Programs: AA
Posts: 14,731
EC261/2004 likely wont be applicable anyway, as this is very much outside the airlines control, at least for today... once the issue has been dealt with, if Norwegian is then still not able to get their schedule together you might have an argument for claiming compensation. But Norwegian is still responsible to get you to your destination.
Agree though that dealing with them is likely to be like getting teeth pulled with out anesthetic.
Agree though that dealing with them is likely to be like getting teeth pulled with out anesthetic.
Dec 20, 2018, 9:03 am
#266
Join Date: Oct 2012
Location: Kent, UK
Programs: M&S Elite+
Posts: 3,652
Actually, this is to be expected. Ad networks try to target the ads at the readers of a page so if certain keywords show up on the page, ads matching the keywords will be served up.
That is why it is not that uncommon to see adverts for barbecues on a news article about a house being burned down by a BBQ fire and similar. Exactly the same thing here with the word drone being mentioned a couple of times in this thread. :-)
That is why it is not that uncommon to see adverts for barbecues on a news article about a house being burned down by a BBQ fire and similar. Exactly the same thing here with the word drone being mentioned a couple of times in this thread. :-)
Dec 20, 2018, 9:03 am
#267
Join Date: Nov 2010
Posts: 5,596
EC261/2004 likely wont be applicable anyway, as this is very much outside the airlines control, at least for today... once the issue has been dealt with, if Norwegian is then still not able to get their schedule together you might have an argument for claiming compensation. But Norwegian is still responsible to get you to your destination.
Agree though that dealing with them is likely to be like getting teeth pulled with out anesthetic.
Agree though that dealing with them is likely to be like getting teeth pulled with out anesthetic.
Dec 20, 2018, 9:07 am
#268
Join Date: Jul 2011
Location: ARN
Programs: Bit of this, bit of that
Posts: 454
I am not 100% on the details of how it all progressed as I only had a few minutes on the phone during a rushed transfer.
Would 100% agree that getting in writing is the smart move.
Dec 20, 2018, 9:09 am
#269
Join Date: Jan 2017
Posts: 18