What options entitled to for 5+ hour time change?
Dec 16, 2018, 1:57 pm
#1
Original Poster
Join Date: May 2010
Posts: 2,345
What options entitled to for 5+ hour time change?
Been advised of a 5 and half hour time change, booked in CE but not a flexible ticket, Silver now but not when ticket booked, will BA let me change to a connecting flight so we get home earler free of charge? Would rather be pre-armed before I call. Thanks
Dec 16, 2018, 3:26 pm
#2
Join Date: Sep 2014
Location: Cumbria
Programs: BAEC GGL/CCR, Hilton Diamond, Starbucks Gold
Posts: 4,510
5 hours will mean you can cancel and rebook. Ideal if the prices have changed. Is this just a timing change or an actual cancellation of the previous flight?
I am sure they will also look favourably on a re-routenalthough this may depend more on the routingbuou are now suggesting.
What is your itinerary?
Finally, I assume that this change is not in the next couple of weeks?
I am sure they will also look favourably on a re-routenalthough this may depend more on the routingbuou are now suggesting.
What is your itinerary?
Finally, I assume that this change is not in the next couple of weeks?
Dec 17, 2018, 2:41 am
#3
Original Poster
Join Date: May 2010
Posts: 2,345
Hi, It's a time change 13 April LPA-LHR, they only fly that route once a day but there is a connecting flight back via MAD, just we get kicked out of our apartment so don't relish hanging around all day, it was a lunchtime departure now its early evening. Not sure about prices as I booked it months ago with car hire too so would think its dearer now.
Dec 17, 2018, 4:37 am
#4
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,111
If I understand you correctly, then the direct LPA-LHR has been moved to the evening but there is an earlier-departing routing LPA-MAD-LHR which you would like to travel on.
BA ought to let you change that. Give them a call.
(more tier points on two flights, too
)
BA ought to let you change that. Give them a call.
(more tier points on two flights, too
)
Dec 17, 2018, 5:17 am
#6
Join Date: Mar 2014
Location: London
Programs: BAEC Silver
Posts: 76
Sorry to be the bearer of bad news, but in this case you get fewer tier points with two flights. LPA-LHR direct in CE gets you 80TPs. LPA-MAD-LHR gets you 20+40=60TPs. Iberia now only give 20TPs on flights to and from the Canaries: see this thread:
Madrid connections
Madrid connections
Dec 17, 2018, 6:09 am
#7
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
For the broader interest:
In the case of a schedule change of this magnitude, you have three options under EC 261/2004. 1. Cancel for a full refund. 2. A reroute under similar circumstances. 3. A reroute at a later date.
Before you ask BA to make this change, check the pricing yourself. If the new tickets will cost less, e.g. LHR-LPA-MAD-LHR, then cancel for a refund and purchase the new tickets. At least you save some money for the inconvenience. If not, then ask BA to make the change.
In the case of a schedule change of this magnitude, you have three options under EC 261/2004. 1. Cancel for a full refund. 2. A reroute under similar circumstances. 3. A reroute at a later date.
Before you ask BA to make this change, check the pricing yourself. If the new tickets will cost less, e.g. LHR-LPA-MAD-LHR, then cancel for a refund and purchase the new tickets. At least you save some money for the inconvenience. If not, then ask BA to make the change.
Dec 17, 2018, 6:15 am
#8
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Sorry to be the bearer of bad news, but in this case you get fewer tier points with two flights. LPA-LHR direct in CE gets you 80TPs. LPA-MAD-LHR gets you 20+40=60TPs. Iberia now only give 20TPs on flights to and from the Canaries: see this thread:
Madrid connections
Madrid connections
Take your time, as you will only be allowed change foc the once
Dec 18, 2018, 6:38 am
#9
Original Poster
Join Date: May 2010
Posts: 2,345
Thanks all, FYI I called and they said I can change to the connecting flight LPA-MAD-LHR instead foc and to call if original TPs not posted after returning so that's all good.
Just a last question is a 2 hour 5 min connection at MAD arriving at T4 then leaving from T4S reasonable, will we have any time in the lounge, presumably Velazquez, or will we need all that time just walking, getting the train (?) and queuing? Its 13th April landing 17.40 departing 19.45, not sure if that's a busier or quieter time? We flew an outbound connection in MAD earlier this year but it was all in T4 and that seemed to involve at lot of walking!
Presumably also if you miss the connection they put you on the next available one - good as there is another later flight back to LHR, but what happens if its full, do you get bounced to the next day? Thanks
Just a last question is a 2 hour 5 min connection at MAD arriving at T4 then leaving from T4S reasonable, will we have any time in the lounge, presumably Velazquez, or will we need all that time just walking, getting the train (?) and queuing? Its 13th April landing 17.40 departing 19.45, not sure if that's a busier or quieter time? We flew an outbound connection in MAD earlier this year but it was all in T4 and that seemed to involve at lot of walking!
Presumably also if you miss the connection they put you on the next available one - good as there is another later flight back to LHR, but what happens if its full, do you get bounced to the next day? Thanks
Dec 18, 2018, 7:18 am
#10
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,111
Iberia now only give 20TPs on flights to and from the Canaries: see this thread:
Madrid connections
Madrid connections
Dec 18, 2018, 4:23 pm
#11
Join Date: Sep 2010
Location: Edinburgh
Programs: Mucci; BAEC GGL; (In memoriam: KLM Flying Dutchman Royal Wing & FB Platinum Elite)
Posts: 186
The connection time should be ok to transfer from T4 to T4S - did this in November without any problems. Lounge in 4S very spacious and airy entrance is on the left just as you enter the duty free area. Make sure you find the wine racks - once you have checked in go down to the right and they are carefully hiddden at the end round the corner!